Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Cancellation service #1 in Singapore
Cancellation Pulumi: Simple Process
What is Pulumi
Short description
Pulumi is a cloud infrastructure automation platform that lets developers provision and manage cloud resources using general-purpose programming languages.
It supports multiple cloud providers and integrates with typical CI/CD workflows to manage infrastructure as code.
Primary use cases
Teams use Pulumi for multi-cloud deployments, reusable components, and programmatic infrastructure workflows.
Individuals use the free tier for learning, personal projects, and small-scale IaC state management.
How to cancel Pulumi
Cancel via the Pulumi website (web console)
- Log into the Pulumi Console at app.pulumi.com with the account that owns the subscription.
- Navigate to Organization or Account Settings → Billing or Subscriptions, then choose the Cancel or Downgrade option for the subscription.
- If the Cancel option is not present, open a support request with Pulumi for assistance.
Cancel via mobile stores
- iOS (App Store): Cancel through your AppleID subscriptions in the App Store or the iOS Settings app; Apple handles billing and refunds.
- Android (Google Play): Cancel via the Subscriptions section in the Google Play app or on the Google Play website; Google handles billing and refunds.
What happens when you cancel
Access after cancellation
Access and feature availability depend on the plan and Pulumi's policies for terminated accounts.
Some service features may be restricted immediately after cancellation, depending on plan and billing cycles.
Renewals, data, and state
Cancelled subscriptions generally do not auto-renew; verify your billing page to confirm the change.
Your infrastructure state files and stacks remain managed by Pulumi until you explicitly export, delete, or migrate them - take action if you need on-premise or alternate state storage.
Will I get a refund?
Pulumi refund policy (website purchases)
- Pulumi provides a 14-day free trial for Business-critical Edition (no credit card required).
- Pulumi offers a "14-day money-back guarantee, no questions asked" if not satisfied - contact Pulumi support to request this refund.
- The public terms indicate no general statutory 14-day refund for paid services bought on Pulumi’s website; refunds are limited to specific scenarios described by Pulumi.
Purchases through app stores
- For purchases made via the App Store or Google Play, refunds are governed by Apple’s or Google’s refund policies, not Pulumi’s direct website policy.
- Contact Apple or Google support to request store-mediated refunds or dispute charges.
Pulumi plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual (Free) | S$0.00 | Monthly | Free forever for individuals - IaC state management, unlimited projects/stacks/environments, 500 free deployment minutes |
| Team | ≈ S$50.54/month | Monthly | Up to 10 users, 500 resources included, AI assistance with Pulumi Neo, CI/CD, resource search, secrets rotation, OIDC, community support |
| Enterprise | ≈ S$503.85/month | Monthly | Unlimited users, 2,000 resources included, SAML/SSO, RBAC, audit logs, drift detection, IDP, 12×5 Enterprise support |
Notes on pricing
Pulumi lists prices in USD on its public pages (February 2026); the SGD amounts above are approximate conversions per published notes.
Check Pulumi's official pricing page for the latest details and any promotions.
Your consumer rights in Singapore
General position
Singapore consumer protection with respect to digital services does not automatically create a statutory 14-day cooling-off right for SaaS subscriptions purchased directly from a vendor.
Refunds and cancellation remedies therefore depend primarily on the contract and the vendor's stated policies.
Practical implications
- If Pulumi does not accept an order, they state they will refund within 14 days.
- Early termination of a paid service after charges are made may not entitle you to a refund unless covered by Pulumi’s trial or money-back guarantee.
- For store purchases (Apple/Google), rely on the store’s consumer processes for refunds or disputes.
Customer experiences
Positive feedback
Many users value Pulumi's use of general-purpose programming languages, which can reduce context switching and improve componentization.
Reviews also praise multi-cloud support and integration with CI/CD systems.
Negative feedback
Common criticisms include a steep learning curve, documentation gaps, and language-specific SDK issues (notably Python experiences vary).
Some users report performance issues, state management challenges, and occasional stability or breaking-change concerns.
Documentation checklist
What to gather before cancelling
- Account email and organization name used for the Pulumi Console.
- Subscription or invoice numbers, last billing date, and payment method details.
- Export copies of stack state, configuration, and any deployment logs you need to keep.
- Screenshots or records of plan settings and billing pages if you expect disputes.
Actions to take before cancelling
- Export state files or migrate state to another backend if you need continued state management.
- Revoke API keys and rotate secrets that are stored in Pulumi if no longer needed.
- Inform team members and schedule handover for ongoing infrastructure operations.
Common mistakes
Skipping state export
Do not cancel or delete an account before exporting your Pulumi stack state if you need to preserve or migrate it.
Losing state can make future management or teardown of resources more difficult.
Assuming automatic refunds
Do not assume cancellation automatically generates a refund; Pulumi’s public terms limit refunds except for specific cases and the stated money-back guarantee.
If you purchased via Apple or Google, expect to deal with the store for refunds rather than Pulumi directly.
Comparative recap
At-a-glance comparison
| Plan | Best for | Price (SGD/month) | Included resources |
|---|---|---|---|
| Individual (Free) | Personal learning and small projects | S$0.00 | Unlimited projects/stacks, 500 free deployment minutes |
| Team | Small teams and early-stage collaboration | ≈ S$50.54 | Up to 10 users, 500 resources included |
| Enterprise | Large organisations with security and compliance needs | ≈ S$503.85 | Unlimited users, 2,000 resources included, advanced security/support |
Choosing a plan
Match the plan to team size, required resources, and enterprise features (SSO, RBAC, audit logs) to determine the right level.
Use the free tier to evaluate Pulumi before committing to paid plans or contacting sales for enterprise needs.
After cancelling
Immediate next steps
- Export or migrate any required state and configuration before access is removed or the account is closed.
- Confirm cancellation on your billing page and retain screenshots or confirmation emails for records.
Helpful links
Address
Pulumi headquarters (public)
601 Union St., Suite 1415, Seattle, WA 98101, United States.
Alternative public address
1525 4th Avenue, Suite 800, Seattle, WA 98101, United States.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.