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Cancel RATEPUNK
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Ratepunk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ratepunk: Easy Method
What is Ratepunk
Service overview
Ratepunk is a browser extension and mobile app that compares hotel and flight prices across multiple platforms to help users find lower rates and set alerts.
The tool offers free core features and optional paid plans with advanced filters, deal scores and premium deal categories.
How it is used
Users install the extension or app, search for travel options, and receive price comparisons and alerts for deals found across partner sites.
Ratepunk acts as an intermediary for bookings; final booking terms are set by the third‑party supplier shown at checkout.
How to cancel Ratepunk
Cancel via the RatePunk website (Web dashboard)
- Log in to your RatePunk account on the website.
- Go to the dashboard's Billing or Subscription section.
- Click "Cancel" to end the subscription immediately.
- See terms for details: RatePunk Terms.
Cancel via App Store or Google Play
- Open the App Store (iOS) or Google Play (Android) and go to your subscriptions.
- Find the RatePunk subscription and cancel through the store's subscription management.
- If directed, contact RatePunk support for further steps.
- General guidance on app‑store cancellations: Postclic article.
Cancel upsells, memberships and add‑ons
- Upsells and add‑ons are not always canceled through the dashboard.
- Email hi@ratepunk.com to request cancellation for each upsell, membership, or add‑on separately.
- Follow the response and keep confirmation emails for your records.
Cancel bookings (flights or hotels)
- Bookings are managed by the supplier; follow the cancellation instructions in your booking confirmation.
- Contact the provider's customer support listed on the booking if you need to cancel or request a refund.
- RatePunk is an intermediary; supplier terms and deadlines determine any penalties or refunds. See supplier terms: RatePunk booking terms.
What happens when you cancel
Immediate access and service end
When you cancel via the web dashboard the subscription ends immediately unless stated otherwise in the confirmation.
For store‑managed subscriptions, access typically ends at the end of the current billing period, per the store's rules.
Data, notifications and renewals
Your account data (saved alerts, preferences) may remain with your account after cancellation unless you request deletion.
To avoid automatic renewal charges, cancel at least 48 hours before the next billing date as required by the Terms & Conditions.
Will I get a refund?
Initial subscription purchases
RatePunk offers a 14‑day money‑back guarantee for initial subscription purchases.
To qualify you must cancel the subscription first and request a refund within 14 days of the initial purchase.
Renewals, upsells and exceptions
- Renewal charges are generally non‑refundable; cancel at least 48 hours before billing to avoid a renewal charge.
- Refunds for upsells or other purchases require a separate email request to hi@ratepunk.com and must comply with the 14‑day window from purchase.
- For booking refunds, follow the supplier's cancellation and refund policy; RatePunk cannot override supplier rules.
Ratepunk plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic (Extension/App) | S$0.00 | Free | Browser extension and mobile app, free hotel price comparison |
| Flights Premium (annual billing) | S$32.00 | Annual | Flight‑deals subscription (weekly cost $0.46 USD) |
| Premium (monthly, via Cybernews data) | S$5.47 | Monthly (billed annually) | Advanced filters, AI deal scores, full deal categories |
| Elite (monthly, via Cybernews data) | S$22.20 | Monthly (billed annually) | High‑end business/first‑class flight deals |
| Typical Monthly Plans Range (user‑observed) | S$1.33 - S$6.69 | Monthly | Various optional paid features |
| Typical Annual Plans Range (user‑observed) | S$26.80 - S$120.60 | Annual | Various optional paid features |
| Hotel Booking Auto Membership | S$15.90 | Annual | Applied when using RatePunk hotel booking system without existing membership |
Notes on pricing
Prices above are taken from verified public data and represent common plan options and observed ranges.
Actual charges may vary by currency conversion, promotions, or regional offers.
Your consumer rights in Singapore
Cooling‑off and refund context
Under Singapore consumer protection laws there may be a 14‑day cooling‑off period for distance sales of digital services in practice.
RatePunk's published 14‑day money‑back guarantee for initial purchases aligns with this, but specifics depend on the purchase and local law.
Renewals and dispute steps
- Automatic renewal charges are generally non‑refundable; cancel at least 48 hours before the billing date to prevent renewal.
- Keep receipts and correspondence to support any dispute under Consumer Protection (Fair Trading) Act or other Singapore regulations.
Customer experiences
Positive feedback
Many users report meaningful savings on flights and hotels and praise the time saved using price comparisons and alerts.
Users also note a user‑friendly interface with useful filters and deal notifications.
Negative feedback
Common complaints include confusing upsells, unexpected auto‑renewals, and difficulty obtaining refunds despite the stated guarantee.
Other reports cite missing expected features or sign‑in issues on some platforms.
Documentation checklist
What to gather before contacting support
- Account email and username used for the subscription.
- Purchase confirmation or receipt showing the purchase date and charge.
- Subscription billing history or screenshot of the renewal charge.
Booking and upsell-specific documents
- Booking confirmation and supplier contact details (for hotel/flight cancellations).
- Any emails or screenshots related to upsells, membership notices, or promotional offers.
- Copies of cancellation attempts and any support replies you receive.
Common mistakes
Assuming all cancellations are handled the same way
Example: Cancelling the web subscription does not cancel an App Store or Google Play subscription.
Always check which platform processed your payment and cancel there if necessary.
Missing timing rules and documentation
Example: Waiting until the billing date can result in an automatic renewal charge that is non‑refundable.
Always cancel at least 48 hours before renewal and keep confirmation records to avoid disputes.
Comparative recap
Cancellation vs refund at a glance
| Item | Cancel via | Refund rules | Notes |
|---|---|---|---|
| Web (RatePunk website) | RatePunk dashboard | 14‑day money‑back for initial purchase if canceled first | Subscription ends immediately after cancel; see Terms |
| App Store / Google Play | App Store or Google Play subscription management | Store renewals generally non‑refundable; follow store refund rules | May require contacting RatePunk support depending on instruction; guidance: Postclic |
| Upsells / Extras | Email hi@ratepunk.com | Refunds require separate request within 14 days of purchase | Cancel each upsell or add‑on separately |
| Bookings (hotels/flights) | Supplier contact listed on booking confirmation | Dependent on supplier cancellation policy and deadlines | RatePunk is an intermediary; supplier terms govern refunds. See booking terms |
Quick takeaways
Cancel via the platform that processed the payment and keep proof of cancellation.
Request refunds within 14 days for initial purchases and cancel 48 hours before renewal to avoid charges.
After cancelling
Immediate next steps
- Save cancellation confirmation and any support correspondence.
- Check your bank or card statement for any unexpected charges after cancellation.
Where to find official terms and help
- RatePunk Terms and conditions: https://premium.ratepunk.com/terms
- Booking and intermediary terms: https://dev.ratepunk.com/terms
- Third‑party guidance on cancelling app subscriptions: Postclic cancel guide
Address
Primary company address
19‑6 Raugyklos street, Vilnius, LT‑01140, Lithuania
Contact for upsells and support
For upsell cancellations and refund requests email: hi@ratepunk.com
Refer to the Terms pages for additional legal and contact details: RatePunk Terms.