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I hereby notify you of my decision to terminate the contract relating to the Remarkable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Remarkable: Easy Method
What is Remarkable
Overview
reMarkable is a device and service ecosystem focused on digital note-taking, document reading and simple cloud sync. It aims to provide a distraction‑free handwriting and reading experience on e‑ink devices.
Components
The product offering includes hardware (tablets) and software services such as Connect (a subscription service). Subscriptions and device purchases are handled through remarkable.com or via mobile app stores, depending on where you bought them.
How to cancel Remarkable
Cancelling subscriptions bought on remarkable.com
- Sign in to your account at my.remarkable.com.
- Open the "Subscription" section in your account dashboard.
- Follow the on‑screen option to cancel; cancellation stops future renewals but access remains until the end of the current billing period.
Cancelling subscriptions bought via mobile stores
- If you purchased through the Apple App Store, cancel via your Apple ID Subscriptions in iOS Settings - these cannot be cancelled via remarkable.com.
- If you purchased through Google Play, cancel via Google Play > Subscriptions in the Play Store app - these cannot be cancelled via remarkable.com.
What happens when you cancel
Access and renewals
When you cancel a subscription, recurring billing stops immediately for future periods. You will retain access to subscription features until the end of the current billing period.
Data and files
Your notes and files remain accessible while your account or subscription is active. Export or back up important content before your access ends to avoid interruptions.
Will I get a refund?
Device purchases from remarkable.com
Devices purchased on remarkable.com are covered by a 50‑day satisfaction guarantee. Return the device within 50 days of delivery for a full refund.
- Returns on webshop purchases are free via DHL pickup or drop‑off (as stated in the webshop policy).
Retail, third‑party purchases and other refunds
Purchases made outside remarkable.com (for example from third‑party retailers) are not covered by the 50‑day guarantee. Contact the retailer for their refund policy.
There is no indication from reMarkable of a separate 14‑day statutory cooling‑off refund window; the 50‑day guarantee is the primary return window referenced.
Remarkable plans and pricing
Where to check current pricing
Plan names, features and prices can change. Always check the official pricing page for up‑to‑date information.
Official pricing and plan details are available at: reMarkable Connect pricing.
Do not rely on third‑party quotes
Do not rely on third‑party summaries for exact prices - consult the official page linked above before making purchase or cancellation decisions.
Your consumer rights in Singapore
Applicable local framework
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act (CPFTA), which addresses unfair practices and basic expectations of quality and durability.
Company policy versus statutory rights
reMarkable’s published policy does not explicitly reference Singapore statutory consumer rights or a 14‑day cooling‑off right. If you believe statutory rights apply, consider contacting local consumer authorities or seeking legal advice.
Customer experiences
Positive feedback
- Many users praise reMarkable’s design, build quality and handwriting experience, with several reviewers noting the focused interface and durability.
- Some customers report fast and helpful customer support for resolving issues.
Negative feedback
- Common technical complaints include ghosting, screen malfunctions, yellowing displays and battery/charging problems.
- Some users report slow or unresponsive customer service, delayed refunds and unclear communications when handling returns or warranty cases.
Documentation checklist
What to prepare before contacting support
- Order number or receipt from remarkable.com (or retailer details if bought elsewhere).
- Account email used for the purchase and device serial number.
- Delivery date and proof of delivery (tracking number).
Evidence to include for returns or faults
- Photos or videos clearly showing the issue (screen, discoloration, device condition).
- Copies of prior correspondence with support, and any RMA or return authorisation details.
Common mistakes
Attempting the wrong cancellation route
Example: trying to cancel an App Store subscription via remarkable.com. Subscriptions purchased through Apple must be cancelled via your Apple ID subscriptions; attempts via the website will not stop those charges.
Missing or delayed refund paperwork
Example: returning a device but not providing tracking or return authorisation details. This can delay refunds even when the return was within the satisfaction guarantee window.
Comparative recap
Quick reference table
| Channel | How to cancel | Refund eligible | Notes |
|---|---|---|---|
| remarkable.com (webshop) | Cancel via my.remarkable.com → Subscription | Devices: 50‑day satisfaction guarantee for webshop purchases | Cancellation stops renewals; access until end of billing period |
| App Store (iOS) | Cancel via Apple ID Subscriptions in iOS Settings | Refunds and subscription handling via Apple | Cannot cancel via remarkable.com |
| Google Play (Android) | Cancel via Google Play > Subscriptions | Refunds and subscription handling via Google Play | Cannot cancel via remarkable.com |
How to use the table
Use this table to confirm the channel you used to buy the subscription or device before starting a cancellation or refund request.
After cancelling
Steps to take immediately after cancellation
- Export or back up notes and documents you need before your access ends.
- Keep copies of cancellation confirmation emails and any return tracking numbers.
Helpful links
Official plan and subscription details: reMarkable Connect pricing.
If you purchased via Apple or Google, manage cancellations and request refunds through your Apple ID or Google Play account settings (use the respective store apps on your device).
Address
Primary company address
Biermanns gate 6, 0473 Oslo, Norway
Alternate business address
Fridtjof Nansens vei 12, 0369 Oslo, Norway