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Cancellation Remnote: Easy Method
What is Remnote
Overview
RemNote is a note-taking and spaced-repetition learning app that combines structured notes and flashcards for study and knowledge management.
It syncs across devices and offers features such as PDF annotation, image occlusion, and optional AI credits on paid plans.
Where it runs
RemNote is available as a web/desktop product and as mobile apps distributed through the Apple App Store and Google Play.
Payment and subscription management depend on the platform where you purchased the subscription.
How to cancel Remnote
Cancel on Web / Desktop
- Sign in to your RemNote account on the RemNote website or desktop app.
- Go to Settings → Plans → Cancel.
- Cancellation takes effect at the end of your current billing cycle.
Cancel on Mobile (Apple / Google)
- Apple App Store subscriptions must be cancelled via Apple’s subscription settings (iTunes/App Store); you cannot cancel them from RemNote.
- Google Play subscriptions must be cancelled via Google Play’s subscriptions interface; you cannot cancel them from the RemNote app or site.
- See RemNote’s official mobile subscription guidance for platform-specific steps: RemNote mobile subscriptions.
What happens when you cancel
Access and features
After cancelling, you retain Pro features until the end of your current paid billing period.
When the billing period ends, your account reverts to the free tier with limited paid features removed.
Data and account status
Cancelling does not delete your RemNote content; your notes, cards, and data remain in your account unless you manually delete them.
You can reactivate a paid plan at any time by subscribing again through the platform you choose.
Will I get a refund?
Web / Desktop purchases
RemNote offers a full refund within 30 days of purchase for web/desktop transactions when you contact RemNote support via the in-app messenger or email.
Refunds are credited to the original payment method and may take up to 10 days to appear.
App Store and Google Play purchases
- RemNote cannot issue refunds for subscriptions purchased through the Apple App Store; you must request refunds from Apple via reportaproblem.apple.com or Apple support.
- Google Play refunds must be requested through Google Play’s refund process and policies; RemNote does not issue those refunds directly.
- For official platform purchases information, check the RemNote help and pricing pages: RemNote pricing.
Remnote plans and pricing
Included plans
The table below lists RemNote pricing items from official sources, showing App Store prices (SGD) and web prices (USD approximate SGD conversion).
Features listed reflect the plan descriptions provided by RemNote and the App Store listing.
| Plan | Price | Period | Features |
|---|---|---|---|
| RemNote Pro Monthly (via App Store) | S$19.98 | Monthly | All Pro features plus 1,000 AI credits/month |
| RemNote Pro + AI Monthly (via App Store) | S$34.98 | Monthly | Pro features plus extended AI features |
| RemNote Pro + MCAT Monthly (via App Store) | S$34.98 | Monthly | Pro plan with additional MCAT-related content |
| RemNote Pro + AI + MCAT Monthly (via App Store) | S$49.98 | Monthly | Pro with AI plus MCAT content |
| RemNote Pro (web standard, USD base) | US$8.00 ≈ S$10.70 | Monthly (billed annually) | Pro features plus 1,000 AI credits/month |
| RemNote Pro with AI (web standard, USD base) | US$18.00 ≈ S$24.10 | Monthly (billed annually) | Pro features plus 20,000 AI credits/month |
Your consumer rights in Singapore
Statutory protections
Singapore does not provide an automatic statutory 14-day cooling-off right for digital subscription services.
Therefore, consumer protections for digital subscriptions are limited compared with physical goods returns.
How this affects RemNote customers
- RemNote’s 30-day refund policy for web purchases is a company-level guarantee and is more generous than local statutory protections.
- For purchases made via the Apple App Store or Google Play, platform refund rules apply and local consumer law does not override those platform policies.
Customer experiences
Positive feedback
Many users praise RemNote’s integrated notes + flashcards model and strong free tier for study workflows.
Reviews highlight usefulness for exam preparation and long-term users value syncing and structured note features.
Negative feedback
Common complaints include mobile app instability, syncing issues, and feature bugs such as image occlusion problems.
Some users feel advanced features are behind paywalls and report UI/ordering or exact-match typing frustrations in flashcards.
Documentation checklist
What to gather before contacting support
- Account email used with RemNote
- Proof of purchase (receipt or invoice) and transaction date
- Platform where purchase was made (Web, Apple App Store, Google Play)
- Screenshot of subscription status or receipt (if available)
How to present your request
- State whether you want a cancellation or a refund (or both).
- Include transaction ID and the email on the RemNote account for faster processing.
- For App Store refunds, follow Apple’s refund form; for Google, use Google Play’s refund process.
Common mistakes
Trying to cancel the wrong way
Users often try to cancel App Store or Google Play subscriptions on the RemNote website; those must be cancelled through the platform where they were purchased.
Attempting to cancel an App Store/Google Play subscription via RemNote will not stop future billing.
Expecting refunds beyond policy
Some customers expect refunds after the 30-day window for web purchases or for platform purchases where RemNote cannot issue refunds.
If you purchased on Apple/Google, you must request refunds via those platforms; RemNote cannot override their refund policies.
Comparative recap
Platform comparison overview
The table below summarises cancellation and refund responsibility by platform to help you act on the correct service.
Use platform-specific settings for App Store and Google Play; use RemNote settings for web/desktop.
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| Web (RemNote site or desktop) | Sign in → Settings → Plans → Cancel | Request refund from RemNote support (within 30 days) | Cancellation takes effect at end of billing cycle; RemNote handles refunds for web purchases. |
| Apple App Store | Cancel via Apple subscription settings (iTunes/App Store) | Request refund via Apple (reportaproblem.apple.com) | RemNote cannot cancel or refund App Store subscriptions directly. |
| Google Play Store | Cancel via Google Play subscriptions interface | Request refund via Google Play policies and support | RemNote delegates subscription control and refund handling to Google Play. |
After cancelling
Reactivating or exporting data
You can resubscribe at any time; your data remains in your account unless you delete it manually.
Consider exporting important notes before making major account changes or deletions.
Helpful official links
- RemNote pricing
- Subscribing on mobile devices (RemNote help)
- RemNote Pro FAQ
- RemNote on the Apple App Store
Address
Corporate address
RemNote Inc.
1013 Centre Road, Wilmington, Delaware 19805, United States
Support reminder
For web refunds, contact RemNote support via the in-app messenger or email as described in the RemNote help pages.
For platform purchases, use Apple or Google Play support channels for cancellations and refund requests.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Remnote subscription from the App Store, you must go to your Apple subscription settings in iTunes/App Store. Remember to keep proof of your cancellation.
After canceling, you will retain access to Pro features until the end of your current billing cycle. Your notes and data will remain intact unless you manually delete them.
Yes, if you cancel your Remnote subscription purchased via the web/desktop within 30 days, you can request a full refund by contacting Remnote support.
To cancel your Remnote subscription from Google Play, go to the Google Play subscriptions interface. Ensure you keep proof of your cancellation.
Once your billing period ends after cancellation, your account will revert to the free tier, and you will lose access to all paid features, including AI credits.