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Cancellation Revisely: Easy Method
What is Revisely
Overview
Revisely is a subscription-based learning tool focused on AI-generated flashcards and study aids. It is offered as a web service and as a mobile app listed on the Singapore Apple App Store.
Who uses it
Students and educators use Revisely for quick revision, exam preparation and topic summarisation. The service positions itself as a productivity aid for study and memorisation.
How to cancel Revisely
Web (direct via Revisely website)
- Log into your account on the Revisely website.
- Go to Your Account → Click "Cancel Subscription" and confirm.
- Cancellation takes immediate effect and stops future charges (per Revisely Help Center).
App Store / Google Play
- Help Center and Terms do not describe App Store / Google Play cancellation; platform policies likely apply.
- For App Store purchases, check your Apple ID subscriptions in Settings; for Google Play, check subscriptions in the Play Store.
- If unsure, open the app listing: Revisely on the App Store.
What happens when you cancel
Access and billing
Official guidance states cancelling stops future charges immediately. That means no further renewals after cancellation on the web.
Some users report loss of access immediately after cancelling even if time remained on the paid period; experiences vary across purchases and platforms.
Account data
Your account and any created content are typically retained unless you request deletion. Check account settings for data or export options.
If you suspect improper handling of your personal data, you may contact Singapore's PDPC or raise the issue with Revisely support.
Will I get a refund?
Official policy
According to Revisely's Terms of Use, subscriptions are generally non-refundable; refunds may be granted at Revisely’s discretion or where law requires.
There is no App Store / Google Play refund policy in Revisely's Help Center or Terms; platform refunds follow Apple/Google rules.
Exceptions and practical tips
- A separate "Revisly" policy source indicates a 14-day money-back guarantee for new subscriptions and a 5 - 10 business day refund process; treat this as a specific, possibly separate policy.
- To request a refund: gather proof (receipts, screenshots), contact Revisely support via the Help Center, and if purchased via App Store request through Apple.
Revisely plans and pricing
Official App Store prices (SGD)
Below are the App Store prices listed for Singapore in the verified data.
Notes on site pricing
The Revisely website lists USD pricing and institutional quotes; SGD rates above are from the Singapore App Store listing only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Plan (In‑App Purchase via App Store) | S$14.98 | monthly | AI Flashcards access (via IAP) |
| Six‑Month Plan (In‑App Purchase via App Store) | S$59.98 | monthly | AI Flashcards access (via IAP) |
| Yearly Premium Plan (In‑App Purchase via App Store) | S$89.98 | annual | Premium features (AI Flashcards etc.) |
Your consumer rights in Singapore
Refund & consumer law
Singapore consumer protection laws may provide remedies if paid services are not delivered as promised. 'No refund' clauses can be challenged under the Consumer Protection (Fair Trading) Act in unfair circumstances.
If you believe the service was not provided, consider contacting your payment provider to dispute charges while you pursue a complaint with the merchant.
Data protection (PDPC)
If you believe your personal data has been mishandled, you may lodge a complaint with Singapore's Personal Data Protection Commission (PDPC).
Keep records of communications and receipts to support any PDPC or consumer complaints.
Customer experiences
Positive feedback
Many users praise Revisely as an effective study aid, especially for rapid learning and subject revision, calling it helpful for exam preparation.
Positive reviews highlight usefulness for subjects like philosophy and general study organisation.
Negative feedback
Complaints include immediate loss of access after cancellation, continued charges after cancelling, and denied refund requests in some cases.
Other reports cite AI-generated content issues such as duplicate questions, partial outputs and glitches when creating study material.
Documentation checklist
Essential items to save
- Subscription receipts and payment confirmations (email or in-app receipts).
- Screenshot of cancellation confirmation or account page showing cancellation.
- Dates and times of subscription start, cancellation and any attempted renewals.
- Copies of support tickets, chat transcripts and any replies from Revisely.
- Bank or card statements showing charges you wish to dispute.
How to present your case
- Organise documents chronologically and keep short notes summarising key interactions.
- When contacting support, reference transaction IDs and attach screenshots for clarity.
Common mistakes
Before cancelling
Not checking whether the purchase was made through the website or through the App Store / Google Play can cause confusion about where to cancel and how refunds are handled.
Example: cancelling on the website when the charge was billed by Apple may not stop App Store renewals unless you also cancel via Apple.
When asking for refunds
Failing to save a cancellation confirmation or payment receipt makes refund requests harder to support.
Example: users sometimes assume "no refund" is absolute; documenting service failures and persistent issues strengthens a refund case under consumer law.
Comparative recap
Quick comparison
| Aspect | Web (direct via Revisely) | App Store / Google Play |
|---|---|---|
| How to cancel | Account → Your Account → Cancel Subscription (immediate effect). | Not described by Revisely; cancel via Apple/Google subscription settings. |
| Billing after cancel | No further charges after cancellation (per Help Center). | Platform billing rules apply; Revisely Help Center does not specify. |
| Refunds | Generally non-refundable; refunds at Revisely discretion or where required by law. | Platform refund policies apply; Revisely does not provide App Store/Play details. |
Notes
Use the comparison above to determine the correct cancellation channel and to collect the right evidence for disputes.
After cancelling
What to do next
- Save any on-screen cancellation confirmation and confirmation email if provided.
- Monitor your bank or card statement for any unexpected renewals.
- If you need a refund or have issues, contact Revisely support and submit the documentation checklist items.
Helpful links
- Revisely Help Center - start here for account and billing queries.
- Revisely on the Apple App Store (SG) - check subscription purchases made through Apple.
Address
Registered office
Revisely Pte. Ltd.
216 JOO CHIAT ROAD, #02‑16/6, SOHO LIFE, Singapore 427483
Notes about contacting
Use the Help Center first for subscription and billing issues. For unresolved disputes consider contacting your card issuer or relevant Singapore authorities for consumer or data protection guidance.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Revisely subscription on the website, log into your account, go to Your Account, click 'Cancel Subscription', and confirm. Make sure to keep proof of your cancellation.
Yes, to cancel a Revisely subscription purchased through the App Store or Google Play, you need to check your subscription settings in your Apple ID or Google Play account. Keep a record of your cancellation request.
After cancellation, your account and any created content are typically retained unless you request deletion. Verify your account settings for data retention options and keep proof of your cancellation.
Generally, Revisely subscriptions are non-refundable, but refunds may be granted at Revisely's discretion or as required by law. To request a refund, gather proof and contact Revisely support.
Revisely offers a Monthly Plan for S$14.98, a Six-Month Plan for S$59.98, and a Yearly Premium Plan for S$89.98. Check your plan details and keep proof of your cancellation.