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I hereby notify you of my decision to terminate the contract relating to the Rocket Lawyer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rocket Lawyer: Easy Method
What is Rocket Lawyer
Service overview
Rocket Lawyer is a subscription-based online legal service that provides access to legal documents, document creation tools, legal advice, and related services for individuals and businesses.
How the product is delivered
Access is delivered through a web platform and mobile apps, with subscription billing and features such as Rocket Copilot, Ask a Legal Pro, document e-signing and business registrations.
How to cancel Rocket Lawyer
If you subscribed via the Rocket Lawyer website
- Sign in to your account and go to Account Settings to cancel your subscription.
- You can also contact Rocket Lawyer support to request cancellation if you prefer assistance.
If you subscribed via Apple App Store or Google Play
- Cancellations for App Store or Google Play subscriptions must be done through the platform’s subscription settings.
- Rocket Lawyer support cannot cancel subscriptions purchased through Apple or Google; access remains until the end of the billing period. See a third-party summary for platform-specific notes: Postclic: how to cancel Rocket Lawyer.
What happens when you cancel
Access after cancellation
If you cancel, your access to premium features continues until the end of the paid billing cycle.
Cancellation prevents future renewals but does not typically cut access immediately unless specified otherwise.
Auto-renewal and billing
- Monthly and annual subscriptions set up on the website automatically renew unless cancelled before the renewal date.
- Cancellation stops the auto-renewal; Rocket Lawyer’s Terms describe automatic renewals and billing procedures: Rocket Lawyer Terms of Service.
Will I get a refund?
Statutory cancellation window
Users may cancel and request a refund within a 14-day statutory period from sign-up. Rocket Lawyer may deduct fees for days of service used during that period.
This 14-day right is described in vendor guidance summarised here: Postclic: refund and cancellation.
Refunds after the statutory period and company terms
- After the 14-day statutory period, refunds are generally not available unless there is a billing error or a demonstrable failure of service delivery reported promptly.
- Rocket Lawyer’s Terms note that refund requests (outside statutory exceptions) must be made within 30 days of purchase and that refunds are not normally offered for services already commenced or completed, or for annual plans after 30 days: Terms of Service.
Rocket Lawyer plans and pricing
Summary of available plans
Pricing is listed in USD on Rocket Lawyer’s site. SGD equivalents below are approximate and may vary with exchange rates and payment providers.
Included features (high level)
Plans typically include unlimited legal documents, Rocket Copilot, Ask a Legal Pro, Consult a Legal Pro, Document Defense, e-signing, legal reminders and business services.
| Plan | Price | Period | Features |
|---|---|---|---|
| Rocket Legal (monthly) | US$39.99 (approx. SGD 54) | Monthly | Unlimited legal documents, Rocket Copilot, Ask a Legal Pro, Consult a Legal Pro, Document Defense, e-signing, legal reminders, business registrations |
| Rocket Legal+ (annual) | US$239.88/year (approx. SGD 324/year, ~SGD 27/month equivalent) | Annual | Same as Rocket Legal; billed annually and often includes discounted rates on additional services |
Your consumer rights in Singapore
General legal position
Under Singapore law (Consumer Protection (Fair Trading) Act, CPFTA), consumers are not automatically entitled to a refund simply for changing their minds.
Refunds are generally required only when services are defective, misrepresented, or not delivered as promised.
Practical implications with Rocket Lawyer
- Rocket Lawyer’s 14-day statutory cancellation/refund policy may meet fair-practice expectations for short-term cancellations.
- Beyond that statutory window, unless you can show billing error or failure of service delivery, there is typically no legal entitlement to a refund beyond Rocket Lawyer’s own stated terms. For a local summary of refund practice see: Singapore refund policy guidance.
Customer experiences
Positive feedback
Many users praise Rocket Lawyer for a user-friendly interface, broad document templates, and responsive customer support channels such as phone, email and live chat.
Reviewers often highlight speed, clarity and helpful assistance for routine document needs.
Common complaints
Negative reviews frequently mention subscription issues: unexpected auto-charges after free trials, perceived difficulty cancelling, and unclear trial terms.
Billing disputes - including unauthorized charges and confusion over cancellation confirmations - appear in public reviews and are a recurring theme.
Documentation checklist
Before contacting support
- Account email and username associated with Rocket Lawyer.
- Subscription type (monthly or annual), start date and renewal date.
- Proof of payment or the last billing receipt (credit card or platform charge).
When requesting a refund or appeal
- Record of the date and time you cancelled (screenshots if available).
- Any confirmation emails or in-app messages about cancellation.
- Details of the issue if you claim service failure or billing error.
Common mistakes
Attempting to cancel the wrong way
A common error is asking Rocket Lawyer support to cancel a subscription purchased via Apple App Store or Google Play. Those subscriptions must be cancelled in the platform’s subscription settings.
If you subscribed on a mobile device but used the website later, double-check where the original charge was billed before contacting support.
Missing proof or timing
Failing to keep billing receipts, cancellation screenshots or noting the renewal date can make refund discussions harder.
Also, waiting beyond the 14-day statutory window or the company’s stated 30-day policy reduces the chance of a refund unless there is a clear billing error.
Comparative recap
Quick side-by-side
The table below summarizes key differences between the monthly and annual plans and the typical refund/renewal positions.
How to read this table
Use this as a quick reference to compare price, renewal behavior and refund windows for each plan.
| Feature | Rocket Legal (monthly) | Rocket Legal+ (annual) |
|---|---|---|
| Price | US$39.99 / month (approx. SGD 54) | US$239.88 / year (approx. SGD 324 / year) |
| Auto-renewal | Auto-renews monthly unless cancelled | Auto-renews annually unless cancelled |
| Refund window | 14-day statutory right; company terms allow limited refunds (see Terms) | 14-day statutory right; annual refunds generally not offered after 30 days per Terms |
After cancelling
What to check immediately
- Save any cancellation confirmation emails or on-screen messages.
- Verify future billing; check your payment method statements to ensure no further charges.
Helpful links and next steps
- Rocket Lawyer Terms of Service: https://www.rocketlawyer.com/general-terms-of-service
- Rocket Lawyer pricing and plan details: https://www.rocketlawyer.com/pricing-plans
- Third-party walkthrough of cancellation steps: Postclic: how to cancel Rocket Lawyer
Address
Corporate mailing address
Rocket Lawyer Incorporated
182 Howard Street #830, San Francisco, California 94105, United States
Notes on correspondence
Use the corporate address for formal notices or legal correspondence. For account actions, use the website account settings or support channels first.