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I hereby notify you of my decision to terminate the contract relating to the Signnow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Signnow: Easy Method
What is Signnow
Overview
SignNow is a cloud-based e-signature service that lets individuals and organisations create, send and sign documents online. It is subscription-based and available via web and mobile apps.
Core capabilities
Common features include document signing, templates, bulk send, and team/admin controls. Pricing and feature sets vary by plan and purchase channel.
How to cancel Signnow
Cancel when you subscribed via the App Store (iOS)
- Open your Apple ID settings on your iPhone/iPad.
- Go to Subscriptions, find SignNow, and choose Cancel Subscription.
- SignNow cannot cancel App Store subscriptions for you; use Apple’s subscription management.
For additional guidance see a community cancellation summary.
Postclic - SignNow cancellation steps
Cancel when you subscribed via Google Play (Android)
- Open Google Play Store, tap Payments & Subscriptions > Subscriptions.
- Locate SignNow and select Cancel Subscription.
- Google handles cancellations and refunds for Play purchases; SignNow cannot cancel Play subscriptions for you.
Refer to your Google Play subscription page for exact navigation on your device.
Cancel when you subscribed on the web (SignNow-managed)
- Log in at the SignNow web portal or Admin Console.
- Go to Subscription or Billing and select Cancel subscription.
- Your paid features usually continue until the end of the current billing period.
If you can’t find the option, contact SignNow support for web-managed subscriptions.
What happens when you cancel
Access and features
When you cancel a web-managed subscription, you typically retain access to paid features until the current billing period ends.
If a refund is issued, SignNow may revoke access immediately per their terms.
Account and data retention
After cancellation or refund, download your documents promptly. Terms note users should retrieve content within 30 days when access is revoked.
Keep a local copy of important documents before losing access.
Will I get a refund?
Web purchases (SignNow-managed)
Refund requests for web purchases must be submitted to SignNow support within 30 days of the first payment or invoice.
If approved, refunds are typically processed within two weeks to one month. Access may be revoked immediately upon refund.
Exceptions and third-party stores
- No refunds for transactions older than 30 days, significant usage, or excess usage fees.
- Purchases via the App Store or Google Play are handled exclusively by Apple or Google; contact them for refunds.
- Third-party marketplace purchases and certain services (e.g., Notarize) are not refundable through SignNow.
Signnow plans and pricing
Pricing table (App Store Singapore listings)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| SignNow Business (iOS App in-app purchase) | S$9.98 | monthly | Mobile app business plan, presumed equivalent of Business tier |
| signNow Business Monthly (iOS App) | S$29.98 | monthly | Alternate monthly business plan tier via in-app purchase |
| signNow Business Annual (iOS App) | S$129.98 | annual | Annual business plan via in-app purchase |
| signNow Business Annual (Alt rate) | S$144.98 | annual | Alternate annual rate available in App Store listing |
| SignNow Standard (‘SignNow’ basic) (iOS App) | S$6.98 | Unspecified | Basic individual plan, unspecified period |
| signNow S$33.98 | S$33.98 | Likely monthly | Likely a higher tier individual/business plan |
Pricing notes
These SGD prices are taken from the Singapore App Store in-app purchase listing. Official SignNow website lists USD pricing instead.
For exact local pricing or enterprise quotes, contact SignNow sales or check the App Store listing.
Your consumer rights in Singapore
30-day voluntary refund window
Consumers have a 30-day refund window for web purchases if support is contacted within that timeframe.
Refund eligibility is reduced for significant usage, excess fees, or transactions older than 30 days.
Store purchases and contractual terms
- App Store and Google Play purchases are governed by Apple/Google refund policies; SignNow cannot process those refunds.
- SignNow’s Terms (Sections 8 and 13) allow them to revoke access immediately after refunds or termination; download data promptly.
- Excess usage fees are generally non-refundable and users should monitor usage.
Customer experiences
Positive feedback
Many users praise SignNow for value, ease of use and core signing features. Review summaries report high recommendation rates in some listings.
Users often cite SignNow as a cost-effective alternative to competitors.
Common complaints
Frequent negative feedback concerns unexpected excess usage fees and poor customer support when billing or bulk-send issues arise.
Some users report trial limitations and unclear messaging during trials, leading to frustration.
Documentation checklist
Before you request cancellation or refund
- Account email and username used for SignNow.
- Proof of purchase (invoice, payment receipt) and subscription date.
- Details of the reason for cancellation or refund request.
If contacting support or app stores
- Screenshots of your subscription page or billing invoice.
- Transaction IDs or Apple/Google order numbers for in-app purchases.
- Any correspondence with SignNow support or billing records.
Common mistakes
Trying to cancel App Store/Play purchases via SignNow
Many users attempt to cancel in-app subscriptions by contacting SignNow support. App Store and Google Play subscriptions must be cancelled through Apple/Google directly.
Attempting the wrong route delays cancellation and refunds.
Missing the 30-day window or ignoring usage limits
Waiting longer than 30 days to request a refund usually disqualifies you. Significant or excess usage can also make refunds ineligible.
Monitor invite and send limits to avoid unexpected excess usage fees.
Comparative recap
Quick comparison of cancellation paths
| Purchase channel | How to cancel | Refund handled by |
|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions | Apple |
| Google Play (Android) | Cancel via Google Play > Subscriptions | |
| Web (SignNow-managed) | Cancel in Admin Console > Subscription/Billing or contact support | SignNow (refund requests within 30 days) |
Key takeaways
- Use the correct channel for cancellation to avoid delay.
- Submit web refund requests within 30 days; expect processing up to a month.
- Download your documents promptly after cancellation or refund.
After cancelling
What to do immediately
- Download and securely store all signed documents and templates.
- Confirm cancellation via email or screenshot the subscription status.
Useful links
Address
SignNow corporate address
SignNow (corporate headquarters)
17 Station Street, 3rd Floor, Brookline, Massachusetts 02445, United States
Notes about correspondence
If you need to send formal cancellation or billing correspondence, include account details and proof of purchase. Keep copies for your records.