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Cancel SOLVELY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Solvely service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Solvely: Easy Method
What is Solvely
Overview
Solvely is a subscription-based AI service designed to help users with homework, problem solving, and learning support. It offers automated explanations and interactive assistance across subjects, with paid plans for expanded access and features.
Where it is offered
Solvely is provided via mobile apps and direct web subscriptions. Billing can come through the Apple App Store, Google Play, or directly on Solvely’s website depending on how you subscribed.
How to cancel Solvely
Cancel via App Store (iOS)
- Open your iPhone or iPad Settings or the App Store app and go to Subscriptions.
- Find the Solvely subscription and select Cancel Subscription at least 24 hours before the trial or billing period ends to avoid being charged.
- See Solvely’s subscription guidance: Terms & cancellation.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap Menu → Payments & subscriptions → Subscriptions.
- Select Solvely and tap Cancel subscription before the renewal date to stop future charges.
- For a user-friendly walkthrough, consult summary guidance: Postclic cancellation guide.
Cancel a web (direct) subscription
- Sign in at Solvely’s site and open your account or subscription settings.
- Locate the subscription entry and choose the cancel option before the current period ends.
- Refer to Solvely’s terms for direct subscription details: Terms.
Important note about deleting accounts
- Deleting your Solvely account via the app or by email does NOT automatically cancel your subscription.
- Cancel the active subscription first using the steps above, then request account deletion if desired. See Solvely guidance: Terms & cancellation.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you typically retain access until the end of the paid period. The subscription will not renew after that final day.
Billing and renewals
Cancellation prevents future automatic renewals. If you subscribed through Apple or Google, those platforms control billing and renewal handling for that purchase.
Data and account retention
Canceling a subscription does not always delete your account or content. If you want account removal, follow Solvely’s account deletion process after cancelling the subscription.
Will I get a refund?
Purchases via App Store or Google Play
- Refunds for purchases made through Apple or Google are governed by those platforms’ refund policies.
- Solvely states it cannot grant refunds for purchases processed by these platforms; contact Apple or Google for requests.
Purchases made directly on the web
- Web purchases are generally non-refundable to the maximum extent permitted by law.
- EU consumers have a 14-day withdrawal right for digital content unless they consented to immediate performance and waived that right.
- See Solvely’s terms for direct-purchase refund rules: Solvely Terms.
Practical exceptions
- Defective digital content or legal requirements may create exceptions to the non-refundable rule.
- If you were charged unexpectedly, you can still request a refund via the platform (Apple/Google) or raise a dispute with your payment provider.
Solvely plans and pricing
Pricing summary
Below are the plans and prices listed for the Apple App Store (Singapore) as of February 2026.
Notes on features
Features are inferred from the app description. For official feature lists and updates consult Solvely’s terms and app listing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Solvely Unlimited - 1 Month | S$19.98 | monthly | Unlimited in-depth explanations, advanced problem-solving, interactive learning support |
| Solvely Unlimited - 6 Months | S$59.98 | 6 Months | Same as monthly unlimited but cost-effective for longer use |
| Solvely All Year Access | S$69.98 | annual | Full access to advanced features for one year |
| Solvely.AI Pro-Yearly | S$99.98 | annual | Pro features - likely more advanced AI capabilities, priority support |
| Solvely.AI NPro-Weekly | S$9.98 | Weekly | Pro-level weekly access to AI features |
| Solvely Voucher | S$0.98 | One-time | Voucher or small credit for one-time use inside app |
Your consumer rights in Singapore
General position
Singapore does not generally provide a statutory cooling-off period for digital content delivered immediately. Refundability depends largely on the provider’s stated policy and whether the digital content is defective.
Practical steps if you have problems
- If you experience unauthorized charges, contact your payment provider or card issuer to dispute the charge.
- Collect receipts, screenshots, and cancellation attempts before contacting the provider or Solvely for faster resolution.
Escalation in Singapore
If you cannot resolve the issue with the merchant or payment provider, consider filing a complaint with local consumer channels such as the Consumers Association of Singapore (CASE).
Customer experiences
Positive summaries
Many users report that Solvely provides helpful step-by-step explanations, especially for complex math problems. Aggregated review scores indicate a generally positive experience for a majority of users.
Negative summaries
Common complaints include difficulties cancelling subscriptions, unexpected charges, problems with in-app currency ("gems"), and accuracy issues in answers.
Where to read reviews
- Aggregated user reviews and scores: JustUseApp reviews.
- Cancellation experience write-ups and guides: Postclic guide.
Documentation checklist
Essential items to collect
- Purchase receipt or subscription confirmation email.
- Screenshots of subscription entries, billing dates, and any cancellation attempts.
- Correspondence with Solvely support or platform support (Apple/Google).
When filing disputes
- Prepare transaction IDs, payment method details, and dates of unexpected charges.
- Include evidence that you attempted to cancel, and the response (if any) from Solvely or the app store.
Common mistakes
Assuming account deletion cancels billing
Some users delete their Solvely account believing that stops billing. Deleting the account does not cancel platform-managed subscriptions.
Always cancel the subscription within your App Store, Google Play, or web account billing settings first.
Waiting until the last minute
Cancelling too close to the renewal time can result in charges if the platform requires processing time. For app-store trials, cancel at least 24 hours before the trial ends.
For web subscriptions, cancel before the current period ends to avoid the next prepayment cycle.
Comparative recap
Quick comparison
The table below summarizes cancellation paths, refund prospects, and who controls billing.
How to use it
Choose the row matching how you purchased Solvely (App Store, Google Play, or Web) and follow the described steps for cancellation or refund requests.
| Source | How to cancel | Refund prospects | Period |
|---|---|---|---|
| Apple App Store (iOS) | Cancel in App Store Subscriptions at least 24 hours before period end. | Refunds handled by Apple; Solvely cannot grant platform refunds. | monthly / annual (as per plan) |
| Google Play (Android) | Cancel in Google Play → Payments & subscriptions → Subscriptions before renewal. | Refunds managed by Google Play policies; contact Google for requests. | monthly / annual (as per plan) |
| Web (direct via Solvely.ai) | Sign in to your Solvely account on the website and cancel in subscription settings. | Web purchases are generally non-refundable except as required by law or for defective content. | monthly / annual / One-time (as per plan) |
After cancelling
Immediate steps
- Keep confirmation of cancellation and check that auto-renewal is turned off in the platform you used.
- Monitor your payment method over the next billing cycle to ensure no unexpected charges appear.
If charges continue
- Contact the platform (Apple/Google) with proof of cancellation and request a billing investigation.
- If you paid directly and charges continue, contact Solvely via the contact details in their terms and escalate with your payment provider if needed.
Helpful links
- Solvely Terms & cancellation guidance
- Postclic: how to cancel Solvely
- Solvely Terms (direct)
- User reviews (JustUseApp)
Address
Corporate address
Aignite Inc. 1209 N Orange Street Wilmington, DE 19801 U.S.A.
Where to send written cancellation (if required)
Refer to Solvely’s terms or contact pages for formal notice instructions. Use the address above for written correspondence if explicitly requested by the company in their terms.