Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel SOULGEN AI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Soulgen Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soulgen Ai: Easy Method
What is Soulgen Ai
Overview
SoulGen Ai is a subscription-based AI service that generates character designs and artwork for games, comics, and animations.
The service offers credit-based image generation, premium features, and mobile app distribution through app stores.
Core features
Features commonly promoted include monthly or annual Pro plans, credits for image generation, and editing tools for images.
SoulGen operates via its website and mobile apps; some functionality and billing are handled by the app stores.
How to cancel Soulgen Ai
Cancel via the website
- Log into your SoulGen account on the website.
- Submit a cancellation request using the Feedback Form or account settings provided on the site.
- Reference the official terms for web cancellations: SoulGen Terms.
Cancel via payment platform or app store
- If you paid with PayPal, cancel through your PayPal subscription settings.
- For Apple App Store subscriptions, cancel through Apple: Settings → Subscriptions; SoulGen cannot cancel App Store subscriptions for you.
- For Google Play purchases, cancel within Google Play subscription settings; Google Play billing rules apply.
What happens when you cancel
Access after cancellation
Access to premium features typically ends at the end of your paid period unless otherwise stated by SoulGen.
Credit balances and feature access may be subject to the service terms; verify in your account or the terms of service.
Auto-renewal and billing
Cancelling stops future auto-renewals but does not always automatically refund past payments.
If billed through an app store, the store’s subscription system controls renewals and billing actions.
Will I get a refund?
Standard refund policy
SoulGen states a 14-calendar-day refund window for digital purchases if no credits were used and no images were created since payment.
Refunds are not automatic when cancelling; eligibility depends on usage and timing.
Exceptions and app-store purchases
- Using any credits or creating images after payment typically voids refund eligibility.
- No partial or pro‑rata refunds are permitted under the stated policy.
- For App Store or Google Play purchases, refunds depend on the respective store policies and must be requested through those stores.
- Third-party guides summarise these conditions: Postclic guide.
Soulgen Ai plans and pricing
Pricing table
| Plan | Price (approx SGD) | Period | Features |
|---|---|---|---|
| Pro Monthly (USD 9.99) | approx S$13.50/month | Monthly | 100 credits/month, remove blur, no watermark, priority queue, unlock multitask, multi-creations, edit image |
| Pro Monthly (USD 12.99) | approx S$17.50/month | Monthly | same as above |
| Pro Annual (USD 69.99) | approx S$94.50/year (~S$7.90/month) | Annual | 1200 credits/year, same pro features |
| Pro Annual (USD 90.99) | approx S$122.80/year (~S$10.20/month) | Annual | same pro features |
| Pro Annual (USD 49.99) | approx S$67.50/year (~S$5.60/month) | Annual | as described by AIGirlReview |
Pricing notes
All prices are listed in USD originally; SGD equivalents are approximate (1 USD ≈ 1.35 SGD) and may not include App Store markup or GST.
No official SGD pricing was found; check the checkout or your app store for exact charges.
Your consumer rights in Singapore
Relevant Singapore law
Singapore’s Consumer Protection (Fair Trading) Act provides remedies where goods or services are defective, misrepresented, or not delivered as promised.
Even if a seller’s policy disallows refunds, statutory rights may still apply in certain cases of misrepresentation or failure of service.
How to escalate
- For card or PayPal payments, consider filing disputes or chargebacks if you believe billing was fraudulent or service was not delivered.
- Keep documentation and escalate to your payment provider, and consider contacting relevant Singapore consumer authorities if needed.
Customer experiences
Positive feedback
Some users praise SoulGen for producing high-quality stylized images quickly, especially in anime or realistic character modes.
Reviewers on platforms note the AI can generate impressive results with minor adjustments.
Negative feedback
Many users report issues: unexpected charges, loss of credits, app instability, and poor support or denied refunds.
Common complaints include difficulty cancelling, aggressive upselling, and fast removal of certain features.
Documentation checklist
What to collect before you cancel
- Receipts or proof of payment (email confirmations, transaction IDs).
- Screenshots showing credit balances, images generated, and dates of use.
- Copies of any communications with SoulGen support or app-store support.
What to collect for disputes
- Record of attempted cancellations and any confirmation messages.
- Evidence of non-delivery or malfunctioning features if you intend to dispute a charge.
- Account details (username, email) and app-store purchase receipts when relevant.
Common mistakes
Assuming cancellation equals refund
Many users cancel thinking they will automatically get a refund; cancellation typically stops future billing but does not guarantee a refund.
Refund eligibility is governed by usage rules and the vendor/store policies.
Not checking where you were billed
If you subscribed via Apple or Google Play, cancelling on SoulGen’s website will not stop the app‑store subscription.
Always check your payment method and cancel in the same place where the recurring charge originates.
Comparative recap
Quick comparison
| Feature | Web | App Store (Apple) | Google Play |
|---|---|---|---|
| How to cancel | Log in and submit cancellation via Feedback Form or account settings. | Cancel via Apple Settings → Subscriptions (Apple controls subscription). | Cancel via Google Play subscription settings (Google Play controls subscription). |
| Refund likelihood | Possible within 14 days if no credits used and no images created. | Refunds handled by Apple; SoulGen cannot directly grant store refunds. | Refunds handled by Google Play; SoulGen cannot directly grant store refunds. |
| Control over subscription | Direct control for web payments and PayPal. | Apple controls billing and cancellations. | Google Play controls billing and cancellations. |
Takeaway
Cancel where you were billed and keep evidence of usage to preserve refund options and dispute rights.
For store purchases, be prepared to use the store’s support and refund processes.
After cancelling
Immediate next steps
Confirm you received any cancellation confirmation and note the end date for your access period.
Check remaining credits and whether they become unusable after cancellation.
Helpful links
- Official SoulGen terms: https://www.soulgen.ai/terms-of-service
- Third-party cancellation summary: https://www.postclic.com/en-nz/letters/software-saas/cancel-soulgen/
Address
Company location
Business address listed in public sources: Hysan Avenue, Causeway Bay, Hong Kong.
For legal or formal escalations, use the contact or legal details available in SoulGen’s official terms and account pages.