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Cancel TAPSCANNER
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tapscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tapscanner: Easy Method
What is Tapscanner
Overview
TapScanner is a mobile app that converts smartphone photos into scanned documents with features such as OCR and export to PDF or image formats.
It is distributed through app stores and a web checkout; billing is managed by the platform used to buy the subscription.
Core features
Common features include automatic edge detection, enhancement filters, OCR text recognition, and cloud export options.
Some advanced features are gated behind subscription plans available through iOS, Google Play, or the web.
How to cancel Tapscanner
On iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions, or open the App Store and tap your profile.
- Find TapScanner in your list of subscriptions and select Cancel Subscription.
- Apple handles billing and refunds for purchases made through the App Store; TapScanner itself does not manage iOS billing.
On Android (Google Play)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
- Select TapScanner from the list and tap Cancel subscription, then follow the on‑screen steps.
- Google Play manages billing and any refund requests for Android purchases.
On the web (Paddle)
- Web subscriptions are processed by Paddle. Cancel via the Paddle buyer interface or contact Paddle support per TapScanner’s terms.
- TapScanner defers to Paddle for web subscription management and billing matters.
What happens when you cancel
Access and features
After cancelling, you generally retain access until the end of the current paid period.
Features tied to the subscription may become restricted immediately after the period ends.
Renewal and billing
Automatic renewals stop after cancellation, so you will not be charged again for the next cycle.
Final charges and refunds (if any) are managed by the platform through which you purchased the subscription.
Your data
Your scans and account data usually remain available under the app’s standard data policy.
Consider exporting important documents before losing access to premium export features.
Will I get a refund?
General policy
TapScanner’s terms indicate web subscriptions are generally non‑refundable and do not guarantee a 14‑day cooling‑off period.
Refunds depend on platform policies or mandatory local consumer rights rather than an unconditional company policy.
Platform-specific refunds
- iOS/App Store: Request refunds via Apple (for example, reportaproblem.apple.com). TapScanner does not process App Store refunds.
- Google Play: Request refunds through Google Play’s refund process; TapScanner cannot directly issue refunds for Play purchases.
- Web (Paddle): Web refunds are generally not provided unless required by law or covered by Paddle’s terms; TapScanner defers to Paddle.
Exceptions and Singapore context
Refunds may be required if your jurisdiction’s consumer‑protection laws (such as those applying in Singapore) mandate a right of withdrawal or remedy.
Always check platform processes and, if needed, reference local consumer rights when requesting a refund.
Tapscanner plans and pricing
Where to check official pricing
Do not rely on third‑party summaries for current prices. Check TapScanner’s official pricing page for the latest plan names and terms.
Official pricing and purchase flows differ by platform (App Store, Google Play, web).
Notes about prices
This guide does not list or guess prices. Pricing can change and may vary by region and platform.
Refer to the official TapScanner pages for accurate, up‑to‑date pricing information.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act and related regulations may provide remedies for unfair or misleading practices.
Mandatory local consumer rights can supersede non‑refundable statements in a vendor’s terms.
How to exercise your rights
- Identify the purchase platform (Apple, Google, or Paddle) and gather proof of purchase.
- Request a refund through the platform’s official process first; retain communication records.
- If unsuccessful, consider contacting local consumer protection authorities or seeking legal advice about statutory remedies.
Customer experiences
Positive feedback
Many users praise TapScanner for high‑quality scans, ease of use, and flexible export options such as PDF and image outputs.
Some users report timely and helpful responses from customer support for specific issues.
Common complaints
Frequent negative reports include unexpected subscription charges, difficulty cancelling, and unclear refund responsibility.
Other concerns noted by users are intrusive ads, paywalled features in the free version, and occasional bugs.
Documentation checklist
Essential items to collect
- Confirmation email or receipt from Apple, Google Play, or Paddle showing the purchase.
- Your TapScanner account email or username and the date of purchase or renewal.
- Screenshots of subscription screens, billing entries, and any cancellation attempts.
Optional supporting evidence
- Correspondence with TapScanner or platform support regarding the issue.
- Bank or card statement showing the charge (redact unrelated data as needed).
Common mistakes
Attempting to cancel in the app
Users sometimes try to cancel subscriptions inside the TapScanner app; on iOS and Android the app does not control billing.
Always cancel via the App Store, Google Play, or the Paddle buyer interface depending on where you bought the subscription.
Expecting an automatic refund
Many users assume cancelling guarantees a refund; platforms handle refunds per their own rules or local law, not by default.
Check the correct refund route (Apple, Google, Paddle) and provide the necessary documentation when requesting one.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund handled by | Period |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple Subscriptions in iOS Settings or your App Store account. | Apple | Varies |
| Google Play (Android) | Cancel via Google Play → Profile → Payments & subscriptions → Subscriptions → TapScanner. | Varies | |
| Web (Paddle) | Cancel via Paddle’s buyer interface or contact Paddle per TapScanner’s terms. | Paddle | Varies |
Notes on the table
The table summarizes platform responsibilities: billing and refunds are controlled by the platform used to purchase the subscription.
For precise timing and eligibility, consult the platform’s help pages or TapScanner’s official terms.
After cancelling
Confirm your cancellation
Check your platform subscription list to confirm the status shows cancelled and note the end date of the paid period.
Save any confirmation emails or screenshots that show the cancellation was completed.
If you need more help
For TapScanner terms and details, see the official terms of service: TapScanner Terms of Service.
For platform‑specific guidance, consult the App Store listing: TapScanner on the App Store (SG),
or read third‑party step guides such as cancellation walkthroughs: How to cancel (Postclic).
For web purchase refund policies reference: Refund policy reference.
Address
Company address
500 Yale Ave N
Seattle, Washington 98109, United States
Notes
This address is provided for contact reference only. Billing and subscription issues are handled by the platform where you purchased the subscription.
If you require legal or consumer support in Singapore, consider contacting local consumer protection authorities for guidance.