What is Tc2000
Overview
TC2000 is a subscription-based software platform for stock market analysis and trading with charting, screening, and watchlist management.
Core features
The platform is known for powerful charting tools, EasyScan screener, and integrated watchlists used by active traders.
How to cancel Tc2000
Cancel via Web or Desktop
- Sign into your account via the TC2000 desktop app or website.
- Go to "My Services" under My Profile.
- Uncheck the subscription or data feeds you wish to cancel, proceed to checkout, and place the order to prevent renewal.
- Access continues until the end of the current billing period.
Other cancellation methods
- Phone: Call TC2000 at 1-800-776-4940 (option 1) to request cancellation; service will expire at the end of the billing cycle.
- Mail: Send a signed cancellation request via registered mail to the P.O. Box address and retain proof of postage/delivery as record.
- App store subscriptions: If your subscription was processed via Apple or Google, cancel through those platforms and follow their refund procedures; contact TC2000 support for clarification if needed.
What happens when you cancel
Access after cancellation
When you cancel via the app or by phone, you retain access to paid features until the end of your current billing period.
Renewals and data feeds
Unchecking subscriptions or placing a cancellation order prevents future renewals but does not prorate access within the active billing term.
Will I get a refund?
30-day money-back guarantee
New users or accounts inactive for at least one year are typically covered by a 30-day money-back guarantee for data package purchases if cancelled within 30 days.
Prepaid plans, trials, and exceptions
- Prepaid (multi-month or annual) plans: Refunds are issued for unused paid months when cancelling mid-term; any bonus or free months are forfeited.
- Free trials: Can be cancelled at any time without charge.
- To request a refund under these policies, call TC2000 per their terms.
Tc2000 plans and pricing
Price summary
TC2000 lists prices in USD. The SGD estimates below are rough conversions and may vary by payment processor rates.
Available plans
| Plan | Price (USD) | Price (SGD estimate) | Period | Features |
| Basic | US$24.99 | S$35.00 | Monthly (monthly) | Real-time U.S. stocks, charting, watchlists, news |
| Premium | US$49.99 | S$70.00 | Monthly (monthly) | EasyScan, real-time scanning, PCF formulas, 100 alerts |
| Premium+ | US$99.99 | S$140.00 | Monthly (monthly) | Market-Pulse tools, auto-refresh filters, 1,000 alerts |
Your consumer rights in Singapore
General position
TC2000’s public policies (30-day refund, prepaid refund terms) are the primary basis for refunds and cancellations unless the company states otherwise.
Local statutory rights and next steps
- It is unclear whether Singapore statutory cooling-off rules for digital content apply to TC2000 subscriptions.
- If you believe local consumer law (for example, laws enforced by CASE) adds protections, contact your local consumer protection authority for guidance.
Customer experiences
Positive feedback
Many users praise TC2000 for its charting, EasyScan screener, and all-in-one watchlist and scanning workflow.
See user testimonials on the official site for examples: TC2000 testimonials.
Negative feedback
Some users report frustration with refund and cancellation processes, especially with mobile-platform subscriptions or unclear procedures.
Cancellation guides and experiences are discussed in third-party write-ups: Postclic cancellation guide.
Documentation checklist
What to prepare
- Account email and username used with TC2000.
- Order or invoice number for the subscription where available.
- Date of purchase and billing period details.
Proof and records
- Phone cancellation: record date and agent name, keep reference number if provided.
- Mail cancellation: send as registered post and retain proof of postage/proof of delivery.
Common mistakes
Failing to check billing method
Many customers attempt to cancel inside the TC2000 app while their subscription is billed through Apple or Google, which requires cancellation via those stores.
Not keeping proof
Failing to retain confirmation of cancellation (screenshots, email confirmations, registered mail receipts) makes dispute resolution harder.
Comparative recap
At-a-glance comparison
| Feature | Basic | Premium | Premium+ |
| Price (USD) | US$24.99 | US$49.99 | US$99.99 |
| Price (SGD estimate) | S$35.00 | S$70.00 | S$140.00 |
| Period (Period) | Monthly (monthly) | Monthly (monthly) | Monthly (monthly) |
| Key features | Real-time U.S. stocks, charting, watchlists, news | EasyScan, real-time scanning, PCF formulas, 100 alerts | Market-Pulse tools, auto-refresh filters, 1,000 alerts |
After cancelling
What to monitor
Confirm you receive an email confirmation or other record showing the cancellation and expiry date for your access.
Where to get help and further reading
Address
Mail cancellation address
TC2000 Software Company
P.O. Box 1139, Wilmington, NC 28402, USA
Headquarters / support address
TC2000 Software Company
6250 Shiloh Road Suite 30, Alpharetta, GA 30005, United States