Cancellation Visualcv: Easy Method

What is Visualcv

Overview

VisualCV is a web-based service for creating, editing, and sharing resumes and CVs using templates and an online editor.

The platform offers free and paid (Pro) plans with features such as templates, PDF downloads, analytics, and a personal website option.

Main features

Key capabilities include a template library, an editor for formatting resumes, shareable links, analytics for views, and export to PDF.

VisualCV targets job seekers who want professionally formatted resumes and tracking tools for applications.

How to cancel Visualcv

Cancel on the Web (VisualCV Account Settings)

• Log in to your VisualCV account and go to Account Settings → Subscription Info.
• Click "Downgrade Account" and follow the downgrade flow (you may be asked to complete surveys).
• Confirm on the final step; email cancellation is not accepted. The subscription remains active until the end of the paid period.

Cancel via App Store or Google Play

• If you subscribed through Apple App Store or Google Play, cancel through that store’s subscription settings.
• VisualCV does not manage store subscriptions; you must cancel in the respective store to prevent future charges.

What happens when you cancel

Access and features

After canceling a paid plan, your account remains active until the end of the current paid period.

When the paid period ends, your account is typically downgraded to the Free plan with limited templates, VisualCV branding, and one resume.

Renewal and billing

Cancellations stop future recurring charges if completed correctly in the relevant place (VisualCV account or app store).

For store-based subscriptions, removing the VisualCV app or contacting VisualCV support does not stop store renewals - cancel in the store.

Will I get a refund?

Official refund policy

VisualCV Pro subscriptions (monthly, quarterly, annual) are generally non-refundable once paid, including unused portions.

One-time services (for example resume-writing services) are also non-refundable once work is in progress under the policy.

Exceptions and past offers

• VisualCV may, in rare cases, grant partial or full refunds as a discretionary goodwill gesture; such decisions are exceptional.
• Historical documentation showed a possible 30-day refund for first-time Pro subscriptions; that offer may no longer apply under current terms.
• Cancellation alone does not automatically trigger a refund - contact support if you believe an exception applies.

Visualcv plans and pricing

Plans overview

VisualCV offers a Free plan and a Pro plan billed on different cadences. Singapore-specific SGD pricing is not listed publicly for all plans.

Below is pricing information derived from available data and approximate currency conversion for Singapore dollars.

Pricing table

Your consumer rights in Singapore

Relevant law

Singapore consumers are generally protected by the Consumer Protection (Fair Trading) Act (CPFTA), which restricts unfair contract terms and unfair trading practices.

VisualCV’s Terms of Use cannot exclude statutory consumer rights; where law conflicts with company policy, the law prevails.

Actions you can take

• Collect receipts, screenshots, and billing records showing charges and cancellation attempts.
• Contact VisualCV support via your account first; if unresolved, consider raising the matter with CASE (Consumer Association of Singapore).
• For unauthorized charges, contact your bank or card issuer about a possible chargeback while you pursue resolution.

Customer experiences

Positive feedback

• Users praise professional templates, an intuitive editor, and ease of use.
• Long-time users report VisualCV is reliable and feature-rich for resume building and job applications.

Negative feedback

• Complaints include unexpected or repeated billing and difficulty obtaining refunds.
• Some users report steep price increases, editor formatting issues, and slow or unhelpful support around cancellations and refunds.

Documentation checklist

What to prepare

• Account email address and username associated with VisualCV.
• Payment receipts, subscription confirmation emails, and bank or card statements showing charges.
• Screenshots of your Account Settings → Subscription Info and any cancellation confirmation screens.
• App Store or Google Play subscription receipts if you subscribed on mobile.

How to present your case

Organize evidence chronologically and note the exact dates and actions taken (cancellation steps, support messages).

Keep copies of all communications and reference policy statements if you request a discretionary refund or escalate the issue.

Common mistakes

Cancelling in the wrong place

A common error is cancelling in the VisualCV account when the subscription is managed by Apple or Google, or vice versa.

Always verify where the recurring charge originates (VisualCV billing vs. app store billing) before cancelling.

Assuming cancellation equals refund

Users often assume that cancelling automatically triggers a refund; VisualCV’s policy states subscriptions are non-refundable once paid.

If you expect a refund, explicitly contact support with your documentation - cancellation alone does not guarantee one.

Comparative recap

Quick comparison

This table summarizes the main differences between the Free and Pro (quarterly) options based on available data.

Use it to decide whether to downgrade or keep a subscription before your next billing date.

Table

After cancelling

What to check

Verify the subscription end date in Account Settings and download any resumes or PDFs you want to keep before downgrade.

Confirm that no further charges appear on your card or app store account after the current paid period ends.

Useful links

• VisualCV pricing page
• VisualCV support article: Can I subscribe for just 1 month?

Address

Company address

VisualCV (WorkStory Inc.) - official mailing/contact address:

2500‑700 W Georgia Street, Vancouver, BC V7Y 1B3, Canada

Notes on contacting

Use the account-based support options inside your VisualCV account for billing and subscription issues; email cancellations are not accepted for subscription termination.

If you subscribed through the App Store or Google Play, use those stores’ support flows for subscription management and dispute handling.