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Cancellation Voice.Ai: Easy Method
What is Voice.Ai
Overview
Voice.Ai is a subscription-based SaaS platform that provides AI-driven voice recognition and synthesis tools for personal and commercial use. It offers APIs and app access to generate and modify voices for various applications.
Primary uses
Typical uses include voice cloning, real-time voice transformation, and integrating synthetic voices into apps or content. Plans range from a free starter option to high‑usage business tiers.
How to cancel Voice.Ai
Cancel via App Store (iOS / macOS)
- Open your Apple device Settings or App Store account page.
- Go to Subscriptions and find the Voice.Ai subscription, then tap Cancel. Apple manages these subscriptions - not Voice.Ai directly.
- Confirm cancellation in your Apple account; future renewals from Apple will stop after the current period.
Cancel via Google Play (Android) and web/payment processors
- Android: Open Google Play → Payments & subscriptions → Subscriptions, select Voice.Ai and cancel there.
- Web / payment processors: If you subscribed on the web (Xsolla, PayPal, Stripe, Apple Pay, credit card), cancel directly in that provider account or dashboard.
- If your payment was through a processor (e.g., Xsolla), Voice.Ai recommends contacting that processor to cancel from their portal or support channels.
Need help from Voice.Ai
- If you are unsure how you subscribed, check receipts or bank statements for the charge source before contacting Voice.Ai or the processor.
- Official cancellation guidance is available from Voice.Ai support: How to cancel my subscription.
What happens when you cancel
Access and renewal
Generally, cancelling stops future automatic renewals while access often continues until the end of the paid billing period. Exact behavior depends on the store or payment processor used.
Data and account effects
Canceling a subscription does not necessarily delete your account or data. Check your Voice.Ai account settings or the processor’s dashboard for deletion or retention rules.
Follow-up steps
- Save receipts and screenshots of cancellation confirmations.
- Monitor your payment method for any unexpected charges after cancellation and keep evidence if you need to dispute.
Will I get a refund?
Official refund policy
Voice.Ai’s Refund Policy states refunds are allowed only for “Product not received” or duplicate purchases; other refund requests are at Voice.Ai’s discretion.
See the published policy: Voice.Ai Refund Policy.
Terms of Service and renewals
The Terms of Service specify that payments (subscriptions, usage fees, one‑time purchases) are non‑refundable unless Voice.Ai elects to offer a refund in exceptional cases.
Subscription renewals due to failure to cancel before renewal are typically not eligible for refunds; appeals are reviewed case‑by‑case.
For the legal stance, see: Voice.Ai Terms of Service.
Voice.Ai plans and pricing
Plan list
The table below summarizes commonly reported plans and approximate Singapore Dollar conversions (1 USD ≈ 1.35 SGD). Voice.Ai may charge in USD and does not publish explicit SGD pricing.
Pricing notes
- SGD figures are approximate conversions and may vary by bank or card fees.
- Freemium tiers provide limited access; paid plans increase minutes, voices, and commercial rights.
| Plan | Price | Period | Features |
|---|---|---|---|
| Freemium Starter | Free | Monthly | Basic access (e.g., limited minutes or voices) |
| Starter (USD 7.99) | S$~10.78 | Monthly | Entry-level subscription |
| Basic (USD 9.99) | S$~13.49 | Monthly | Lowest paid tier in some reports |
| Pro (USD 19.99) | S$~27.00 | Monthly | Higher usage tier |
| Creator (USD 25) | S$~33.75 | Monthly | 120 minutes, 50+ voices, commercial license |
| Pro Plan (USD 75) | S$~101.25 | Monthly | 500 minutes, full voice access |
Your consumer rights in Singapore
Legal framework
Under Singapore’s Consumer Protection (Fair Trading) Act, digital services are not automatically required to provide refunds for change of mind.
When to seek recourse
If a service involves unfair practices - misleading claims, failure to allow cancellation, or other unfair trading - you may pursue complaints through CASE or the Small Claims Tribunal.
For local guidance, see: Consumer rights and recourse in Singapore.
Customer experiences
Reported negatives
Independent reviews report a range of issues: low Trustpilot/App Store ratings, complaints about performance, difficult cancellations, and unexpected charges.
Comparative summaries note frequent refund disputes and dissatisfaction with service reliability.
See a detailed review summary: Comparitech: Is Voice.Ai safe?.
What users commonly report
- Performance problems (loading, voice quality) and limited free functionality.
- Difficulty cancelling subscriptions when billed via third‑party processors.
- Refund disputes often limited to specific cases (non‑receipt, duplicates).
Documentation checklist
Before contacting support
- Save the subscription receipt or order confirmation email showing the vendor and date.
- Note the payment method, transaction ID, and the account/email used to subscribe.
When filing disputes or complaints
- Take screenshots of subscription entries in App Store / Google Play / processor dashboard.
- Record cancellation confirmations or error messages and timestamps of attempted cancellations.
- Keep copies of all correspondence with the payment processor and Voice.Ai.
Common mistakes
Assuming Voice.Ai can cancel all subscriptions
Many users try to cancel directly in the Voice.Ai app or site even when the purchase was handled by Apple, Google, or a third‑party processor.
Always check the payment source on your receipt first; cancellations must be done through the original vendor.
Missing proof and timing issues
Users often fail to save receipts or cancellation confirmations, making refunds or disputes harder to pursue.
Also, waiting until after an auto‑renewal without evidence of timely cancellation reduces the chance of a refund.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation routes, refund likelihood, user sentiment, and price range based on verified information.
Interpretation tips
- Refunds are limited and typically granted only in narrow cases; keep documentation.
- Cancellation path depends on where you paid - App Store, Google Play, or a web processor.
| Topic | Summary |
|---|---|
| How to cancel | Cancel in the original store or payment processor (App Store, Google Play, Xsolla/PayPal/Stripe) - not always via Voice.Ai. |
| Refunds | Generally non‑refundable per Terms of Service; refunds only for non‑receipt or duplicate purchases as per refund policy. |
| User reviews | Multiple reports of poor performance and cancellation/refund difficulties; independent reviews note low ratings and complaints. |
| Price range | Free starter to high tiers (USD 7.99 - 75 monthly, approx. S$10.78 - 101.25); USD billing common. |
After cancelling
Confirm and monitor
- Keep the cancellation confirmation and monitor your card or account for any further charges.
- If you see unexpected charges, contact the payment processor first and provide documentation.
Useful official links
- Cancellation instructions: How to cancel my subscription
- Refund policy: Voice.Ai Refund Policy
- Terms of Service: Voice.Ai Terms of Service
- Singapore consumer advice: Consumer rights and recourse in Singapore
Address
Registered office
VOICE AI PTE. LTD. (UEN 202512353W)
Location
421 TAGORE INDUSTRIAL AVENUE #02‑13 TAGORE 8 Singapore 787805
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.
FAQ
To cancel your Voice.Ai subscription via the App Store, open your Apple device Settings or App Store account page, go to Subscriptions, find Voice.Ai, and tap Cancel. Confirm the cancellation to stop future renewals.
To cancel your Voice.Ai subscription through Google Play, open the Google Play app, go to Payments & subscriptions, select Subscriptions, find Voice.Ai, and cancel it there. Remember to keep proof of cancellation.
Canceling your Voice.Ai subscription generally stops future renewals, but you will likely retain access until the end of the current billing period. Your account and data may not be deleted automatically.
Voice.Ai's refund policy states that refunds are generally not provided unless for 'Product not received' or duplicate purchases. Check their official refund policy for specific details.
To ensure your cancellation request is processed, send it in writing via email or registered postal mail to the contact details shown on your bill or contract. Keep proof of your cancellation request.