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Cancel WEVIDEO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Wevideo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wevideo: Easy Method
What is Wevideo
Overview
WeVideo is a cloud-based video editing platform that lets users create, edit and share videos through a browser or mobile app. It targets casual creators, educators and small teams with tiered plans and cloud storage.
Primary features
Key capabilities include a timeline editor, stock media access, export/publishing tools and collaboration features for team plans. The interface is designed for quick assembly and cloud-based processing.
How to cancel Wevideo
Cancel via web account
- Sign in to your WeVideo account on the web.
- Open Manage Account → Plan and Payment.
- Select Cancel plan to stop automatic renewal.
- Keep the confirmation email or screenshot as proof of cancellation.
Cancel on mobile
- iOS (App Store): Cancel subscriptions in your device Settings under Subscriptions for the App Store entry.
- Android (Google Play): Cancel via Google Play Store → Payments & subscriptions → Subscriptions.
- If you subscribed via an app store, cancel there - web cancellation may not stop app-store billing.
What happens when you cancel
Access and billing
Cancelling stops future auto-renewals but does not usually terminate current access immediately. You generally retain the paid plan features until the end of your active billing period.
Data and projects
Your projects, uploaded files and account data typically remain in your WeVideo account after cancellation. Access to premium features or publishing limits will follow the plan status once the billing period ends.
Will I get a refund?
Official refund policy
WeVideo states that fees for monthly, annual, Flex, Power, Pro/Unlimited plans and single downloads are non-refundable.
Exceptions and practical notes
- Canceling mid-period does not trigger a refund; access usually continues until the period ends.
- There is no standard 14-day cooling-off or refund right for digital subscriptions in common practice.
- If you subscribed through Apple or Google, check their App Store / Play Store refund procedures for possible exceptions.
Wevideo plans and pricing
Pricing snapshot
The following prices are sourced from the iOS App Store (Singapore) listing for WeVideo as of February 2025.
Plan comparison table
| Plan | Price | Period | Features |
|---|---|---|---|
| Mobile Subscription | S$8.48 | Monthly | Mobile-only features |
| Annual Mobile Subscription | S$71.98 | Annual | Mobile-only features |
| Power Subscription | S$13.98 | Monthly | Starter tools for single projects (higher than mobile) |
| Power Subscription (Annual) | S$84.98 | Annual | Starter tools for single projects (annual) |
| Unlimited Subscription | S$22.98 | Monthly | Unlimited storage & publishing time, 4K Ultra HD |
| Unlimited Subscription (Annual) | S$134.98 | Annual | Unlimited storage & publishing time, 4K Ultra HD (annual) |
| Professional Subscription | S$57.98 | Monthly | Full-scale editing, unlimited stock usage, brand management |
| Professional Subscription (Annual) | S$298.98 | Annual | Full-scale editing, unlimited stock usage, brand management (annual) |
| Business Subscription | S$107.98 | Monthly | Collaboration tools for small teams |
| Business Subscription (Annual) | S$648.98 | Annual | Collaboration tools for small teams (annual) |
Your consumer rights in Singapore
Cooling-off and digital content
Singapore's consumer protections for direct sales provide a limited cooling-off right in some cases, but this generally does not apply to digital subscriptions. Digital content or services accessed immediately are typically excluded.
Escalation and complaint routes
If you believe a provider breached fair-trading obligations, you can seek advice or file complaints through local consumer bodies. For details on consumer rights and remedies, consult local guidance.
See a practical overview for consumers in Singapore: Consumer rights - SingaporeLegalAdvice.
Customer experiences
Positive feedback
Many users praise WeVideo for ease of use, quick processing and solid basic video and audio production capabilities. Reviews note it is accessible for novices and useful for fast projects.
See user feedback summaries on Trustpilot: WeVideo on Trustpilot.
Negative feedback
Some users report the interface can be confusing and that the platform lacks advanced options compared with other tools. A few reviews mention export or publishing limits causing content issues.
Prospective users should weigh simplicity against advanced feature needs before subscribing.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Recent billing receipt or invoice showing subscription details.
- Method of payment (card, PayPal, App Store or Google Play).
After you cancel
- Save the cancellation confirmation email or a screenshot of the cancellation page.
- Keep app-store subscription receipts if you cancelled via Apple/Google.
- Record the date when your paid access will end.
Common mistakes
Cancelling the wrong place
Many users cancel on the WeVideo website but remain billed because their subscription was through the App Store or Google Play. Always check where the original charge appears.
Expecting an immediate refund or feature loss
Users sometimes expect a refund or immediate loss of access after cancellation. Refunds are generally not provided and paid access normally continues until the billing period ends.
Comparative recap
Quick comparisons
The table below summarizes key points at a glance to help you decide and act quickly when managing a subscription.
Comparison table
| Feature | WeVideo | Practical tip |
|---|---|---|
| How to cancel | Web account or app-store subscription management | Check your billing statement to see whether Apple/Google billed you. |
| Refund policy | Fees are generally non-refundable | Expect access until period end; save receipts and cancellation proof. |
| User experience | Many find it easy to use; some report missing advanced options | Try free/basic usage to confirm fit before committing to a paid plan. |
After cancelling
What to check immediately
Confirm you received a cancellation confirmation and note the date your paid access ends. Retain receipts and any screenshots of the cancellation screen.
Useful links
- WeVideo iOS App Store listing: WeVideo on the App Store (SG)
- WeVideo pricing overview: WeVideo - Pricing (Education page)
- Practical cancellation guide (third-party summary): How to cancel WeVideo - Postclic
- User reviews and experiences: WeVideo reviews on Trustpilot
- Consumer guidance for Singapore: Consumer rights - SingaporeLegalAdvice
Address
Registered address
3022 S Morgan Point Rd #226, Mount Pleasant, SC 29466, USA.
Notes
WeVideo's primary operations are international; no Singapore-specific office or cancellation address was found. Use in-app or account settings and app-store portals for cancellations.