What is Zerogpt
Overview
ZeroGPT is a SaaS tool designed to detect AI-generated text and help assess content authenticity for educational and professional use.
It operates as a web service and as an iOS app, with subscription plans that unlock extended features and usage limits.
Primary use cases
Common uses include checking essays, articles, and other written material for likely AI generation and helping reviewers make informed judgments.
The service is automated and provides an “AI score”; users should treat results as indicative rather than definitive.
How to cancel Zerogpt
Cancel via App Store (iOS)
If you purchased through Apple, cancel directly in your Apple ID subscriptions.
- Open Settings on your iPhone or iPad → tap your Apple ID → Subscriptions → find ZeroGPT → Cancel Subscription.
- ZeroGPT cannot cancel App Store subscriptions for you; refunds, if any, are handled by Apple.
- App Store listing: ZeroGPT on the App Store.
Cancel via Google Play (Android)
If you subscribed via Google Play, use the Play Store app to manage subscriptions.
- Open Google Play → Menu → Subscriptions → select ZeroGPT → Cancel subscription.
- ZeroGPT documentation defers to Google Play policies for both cancellation and refunds.
- Guidance reference: Cancellation steps (Postclic).
Cancel web subscriptions (ZeroGPT.org / Paddle / Stripe / Razorpay)
For web purchases, try the account/subscription settings first or the Paddle link in your confirmation email.
- If self‑service cancellation is unavailable or fails, email ZeroGPT support with your order ID and the account email to request cancellation.
- Reference for web cancellation and contact steps: Postclic: How to cancel ZeroGPT.
What happens when you cancel
Access after cancellation
Canceling typically stops future renewals but does not always immediately remove access to paid features.
Your access period usually continues until the end of the paid period you already paid for.
Renewal and billing
After cancellation you should not be billed again, but verify bank or card statements to confirm no unexpected charges.
If you see an unexpected charge, dispute the transaction with your payment provider and keep documentation.
Data and account retention
Canceling a subscription does not necessarily delete your account or stored data; check account settings or contact support if you want data removed.
Request deletion explicitly if required and retain copies of communication and order IDs.
Will I get a refund?
Official refund policy
ZeroGPT’s stated policy is that subscriptions are non‑refundable and users should use any trial before purchase.
Official guidance notes that refunds are generally not offered for subscriptions.
Exceptions and timing
- New customers who paid via Stripe or Razorpay may be eligible for a full refund within the first month on a case‑by‑case basis.
- Any exception is discretionary and requires timely contact with support and proof of payment.
App Store purchases and refunds
For in‑app App Store purchases, request refunds directly from Apple using Apple’s refund process.
ZeroGPT cannot process refunds for App Store purchases; see the App Store listing for details: App Store: ZeroGPT.
Zerogpt plans and pricing
App Store pricing (SGD)
The App Store listing includes explicit Singapore Dollar (S$) options for iOS in-app purchases.
Below are the official iOS prices shown in the App Store listing for Singapore.
| Plan | Price | Period | Features |
| ZeroGPT Pro Week (iOS App Store) | S$8.98 | Weekly | In‑app purchase via iOS for weekly subscription |
| ZeroGPT Pro Month (iOS App Store) | S$14.98 | Monthly | In‑app purchase via iOS for monthly subscription |
| ZeroGPT Pro Year (iOS App Store) | S$59.98 | Annual | In‑app purchase via iOS for yearly subscription |
Web pricing notes
Web‑based ZeroGPT Plus plans are listed in USD on the site and require currency conversion for SGD equivalents.
There is no direct SGD pricing available for web plans in the verified information.
Your consumer rights in Singapore
Statutory protections
Singapore consumer protection laws (for example, the Consumer Protection (Fair Trading) Act) can limit unfair practices and misleading disclaimers.
A “no refund” statement may not automatically override statutory rights if a service is misdescribed or does not perform as promised.
How to escalate
If you cannot resolve cancellation or refund problems with ZeroGPT, you can contact the Consumers Association of Singapore (CASE) for advice and mediation.
Document all communications, receipts, and order information before filing a complaint with CASE or your payment provider.
Payment disputes
If you were billed in error or unexpectedly, dispute the charge through your bank or the payment processor (Stripe, Razorpay, Apple, or Google Play).
Keep evidence such as screenshots, emails, and order IDs to support your dispute.
Customer experiences
Positive feedback
A minority of users report that ZeroGPT is quick and easy to use and helpful for flagging potential AI‑generated text.
Some review platforms note favorable comments about usability and convenience; see a review summary here: ZeroGPT review (nocramming).
Negative feedback
Many users report frequent false positives, inconsistent scores, and reliability concerns in reviews archived on review platforms.
Trustpilot includes numerous complaints about false positives, billing issues, short refund windows, and poor customer support: ZeroGPT on Trustpilot.
Balanced takeaway
Treat results as one input among many when assessing content authenticity, and weigh user reviews when deciding to subscribe.
If you rely on the tool professionally, test thoroughly and keep records of any problematic results or billing issues.
Documentation checklist
What to gather before contacting support
- Order ID or transaction number from your confirmation email.
- The email associated with your ZeroGPT account.
- Payment method details and receipt or bank statement showing the charge.
Additional useful items
- Screenshots of subscription pages, renewal notices, or error messages.
- Dates and times of attempts to cancel, plus any confirmation messages.
- Copies of any communications with ZeroGPT support and refund requests.
Common mistakes
Canceling in the wrong place
A frequent mistake is attempting to cancel a subscription in the web account when it was purchased via the App Store or Google Play.
Always confirm which store handled the purchase (Apple, Google Play, or web gateway) before cancelling.
Missing required documentation or timing
Users sometimes request refunds without providing order IDs or within very short windows; this can reduce chances of a favorable result.
Also avoid assuming ZeroGPT can cancel App Store subscriptions or issue Apple refunds - Apple handles those transactions.
Comparative recap
High-level comparison
The table below summarizes cancellation and refund handling across the common purchase channels for ZeroGPT.
Use the column entries to pick the correct cancellation route based on how you paid.
| Aspect | App Store (iOS) | Google Play (Android) | Web (Paddle / Stripe / Razorpay) |
| How to cancel | Cancel via Apple ID subscriptions in Settings. | Cancel via Google Play Subscriptions in the Play Store. | Cancel via account settings or Paddle link; email support if needed. |
| Who handles refunds | Apple handles refunds for in‑app purchases. | Google Play handles refunds per its policies. | ZeroGPT may consider refunds case‑by‑case (Stripe/Razorpay) in first month. |
| Typical billing currency | S$ listed for iOS where available. | Varies by country / typically local currency via Google Play. | Typically USD on the web (currency conversion applies). |
Quick notes
For App Store purchases use Apple’s cancellation/refund flow. For web purchases expect to contact ZeroGPT support when self‑service fails.
Document everything and act promptly if you need a refund or to dispute a charge.
After cancelling
Follow-up actions
Confirm cancellation by checking your subscription status in the original store and watch your bank/card statement for further charges.
If charges continue, contact your bank or payment provider to dispute and include your documentation.
Useful links
Address
Contact email
For support or special refund requests, include your order ID and account email when contacting ZeroGPT support.
Support contact (example from available context): [email protected]
Notes on routing
Actual support routing may vary; if your cancellation was billed via Apple or Google Play, use the corresponding store support channels for fastest resolution.
When contacting support, attach receipts, order IDs, and screenshots to speed up processing.