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Cancel ZIK ANALYTICS
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I hereby notify you of my decision to terminate the contract relating to the Zik Analytics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zik Analytics: Easy Method
What is Zik Analytics
Overview
Zik Analytics is a subscription-based SaaS tool designed to help eBay sellers with market research, product discovery and competitor analysis.
The service offers data-driven insights to optimise listings, find profitable items and track rivals' sales performance.
Who uses it
Primary users are eBay sellers looking to improve sourcing and listing strategies with sales and keyword data.
Plans range from individual seller tiers to an enterprise option for heavier users.
How to cancel Zik Analytics
Cancel via the web (direct subscription)
- Log in to your Zik Analytics account.
- Go to Management panel → Billing → Cancel to stop future automatic charges.
- Access continues until the end of your current paid period. See the official help article: How to cancel my account.
Cancel via mobile app stores
- If you subscribed through the Apple App Store (iOS), cancel through your Apple ID subscriptions - Zik cannot cancel App Store subscriptions for you.
- If you subscribed via Google Play, cancel through your Google Play account; Google handles billing and cancellations.
- For store refunds use the store systems (Apple or Google); Zik can assist only in limited situations outside store windows. See a cancellation summary: Cancel Zik Analytics (Postclic).
What happens when you cancel
Access after cancellation
When you cancel a direct web subscription, automatic future charges stop immediately.
You keep access to paid features until the end of the current paid period.
Billing and data
Cancellation does not necessarily delete your account or stored data - check account settings or contact support to request data removal.
If you cancel via an app store, billing is controlled by that store (Apple or Google) and Zik cannot directly stop store renewals.
Will I get a refund?
Web subscriptions (Zik website)
Monthly and annual web plans include a 7‑day trial for US$1; you must cancel before trial ends to avoid the charge.
If you are charged after the trial, Zik's stated policy is that refunds are not issued for those charges. Lifetime purchases have a separate guarantee (see below).
Lifetime plans and app-store refunds
- Lifetime plans (web purchases) come with a 14‑day money-back guarantee; you must contact Zik Customer Support within 14 days to request a refund.
- For Apple App Store subscriptions, refunds and disputes must be handled through Apple's system (for example reportaproblem.apple.com); Apple store policy applies.
- For Google Play subscriptions, refunds follow Google's refund policy; contact Google Play for standard requests - Zik may assist only if the case is outside Google's window.
Primary source for terms: Zik Analytics Terms and Conditions.
Zik Analytics plans and pricing
Pricing summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro (monthly, eBay) | ≈ S$18.90 | monthly | Pro-level features for eBay sellers |
| Pro (annual, eBay) | ≈ S$31.50 | annual | Same Pro-level features, annual billing |
| Pro+ (monthly, eBay) | ≈ S$37.80 | monthly | Pro+ features for eBay sellers |
| Pro+ (annual, eBay) | ≈ S$63.00 | annual | Same Pro+ features, annual billing |
| Enterprise (monthly) | ≈ S$113.40 | monthly | Enterprise tier |
Notes on prices
Prices are converted at approx 1 USD = 1.26 SGD and sourced from verified pricing summaries.
Always check current amounts on Zik's site before purchasing or cancelling.
Your consumer rights in Singapore
Rights under Zik's terms
Under Zik Analytics' published Terms, web subscriptions must be cancelled before the 7‑day trial ends to avoid charges.
Lifetime web purchases have a 14‑day money-back window requiring contact with support within that period.
Local consumer protections
As a Singapore consumer you may also have statutory rights under local consumer protection laws (for example the Consumer Protection (Fair Trading) Act).
If you believe a merchant's terms conflict with Singapore consumer law, consider contacting the Consumers Association of Singapore (CASE) or seek legal advice for next steps.
Customer experiences
Positive feedback (summary)
- Many users praise ease of use, strong eBay research tools and reliable sales data.
- Customer service is frequently highlighted positively in recent Trustpilot reviews, with mentions of helpful staff.
Negative feedback (summary)
- Some users reported data inaccuracies, support delays and issues around cancellations or refunds.
- Past reviews note occasional inconsistencies and unfavourable experiences with lifetime refund disputes.
Documentation checklist
What to collect before contacting support
- Account email and username used for the subscription.
- Order or subscription ID, invoice or payment receipt.
- Dates: purchase date, trial start/end date, and date(s) of any unexpected charges.
Supporting evidence
- Payment statements or screenshots showing charges.
- Screenshots of subscription status in your Zik account or app-store subscription screens.
- Any message history with Zik support or app-store receipts when applicable.
Common mistakes
Failing to cancel during the trial
A frequent error is missing the 7‑day trial cancellation window and assuming a refund will be automatic.
Always cancel before the trial expiry if you do not want to be charged; after the trial refunds are typically not granted per Zik's terms.
Canceling in the wrong place
Another common mistake is trying to cancel an App Store or Google Play subscription inside the Zik web dashboard.
If you subscribed via Apple or Google, you must cancel through the relevant store - Zik cannot stop store-managed renewals directly.
Comparative recap
Quick comparison table
| Aspect | Period | Web (direct) | Apple App Store | Google Play |
|---|---|---|---|---|
| How to cancel | - | Management panel → Billing → Cancel | Cancel via Apple ID subscriptions | Cancel via Google Play subscriptions |
| Who handles refund | - | Zik (per Terms: trial refunds not usual; lifetime 14‑day guarantee) | Apple handles refunds/disputes | Google handles refunds/disputes |
| Access after cancel | - | Access until end of paid period | Depends on Apple billing rules | Depends on Google Play billing rules |
Key takeaways
For web subscriptions, use the Zik management panel and observe trial and lifetime refund windows in Zik's Terms.
For app-store subscriptions, manage cancellations and refunds through Apple or Google - Zik's role is limited for store purchases.
After cancelling
Follow-up actions
- Keep receipts and screenshots of the cancellation confirmation for your records.
- If you expect a refund for a lifetime purchase, contact Zik support within 14 days per the Terms and keep evidence of your request.
Helpful links
- Zik Analytics: How to cancel my account
- Zik Analytics Terms and Conditions
- Postclic: Cancel Zik Analytics (summary)
Address
Registered entity
N.G.C.A. Technology Enterprises LTD (Zik Analytics) - official business address listed in Zik's Terms and About pages.
Postal address
1 Arpiliou, 8 Aristo Centre, Block B, Floor B, Office 204, 8100 Paphos, Cyprus.