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Cancel EROS NOW
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Eros Now service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Eros Now: Easy Method
What is Eros Now
Service overview
Eros Now is a subscription-based streaming service that offers Indian films, TV shows and originals with features such as HD playback, downloads and subtitles.
The service is available globally through web and mobile apps and offers multiple subscription plans in Singapore.
Content and availability
Content focuses on Bollywood and regional cinema with a mix of movies, series and curated playlists.
Availability, pricing and features can vary by platform (web, iOS App Store, Google Play).
How to cancel Eros Now
Web (direct via Eros Now website)
- Go to erosnow.com and log in with your account credentials.
- Open Account Settings → Subscriptions.
- Select the active subscription and choose Cancel Subscription.
- Follow on-screen confirmation prompts; keep any confirmation email or screenshot.
Mobile (App Store / Google Play)
- iOS (App Store): Open your Apple ID settings → Subscriptions → find Eros Now → Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge.
- Android (Google Play): Open Google Play app → Profile → Payments & Subscriptions → Subscriptions → Eros Now → Cancel subscription.
- Important: Uninstalling the app does NOT cancel the subscription. You must cancel through the platform that billed you.
What happens when you cancel
Access after cancellation
When you cancel, service access continues until the end of your current billing cycle.
You retain access to content for the remainder of that paid period; playback features remain active until period end.
Billing and charges
There is no separate cancellation fee when you cancel via the methods above.
Ongoing charges should stop after the current billing period, but monitor bank/card statements and platform subscription pages to confirm.
Will I get a refund?
Eros Now refund policy
Eros Now’s policy states there are no refunds or credits for partial‑month usage or unwatched content after cancellation.
The provider’s terms do not offer a voluntary 14‑day cooling‑off refund for subscriptions.
Platform and carrier billing exceptions
- Subscriptions billed via Apple (iTunes/App Store): Eros Now does not issue refunds for Apple‑billed subscriptions; any refund requests must follow Apple’s policies.
- Subscriptions billed via Google Play or mobile carriers: Refunds, if any, are governed by Google Play or the carrier’s policies, not Eros Now.
Eros Now plans and pricing
Overview of plans
Prices below are based on in‑app listings and may vary by purchase channel and promotions.
If a plan shows multiple price points, the exact period or variant may differ by platform.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Eros Now Premium - Pay Monthly | S$5.98 | Monthly | Full catalogue, HD, downloads, subtitles, watchlist (premium features) |
| Eros Now Premium - Pay Bi‑Annual | S$15.98 | 6 months | Full catalogue, HD, downloads, subtitles, watchlist |
| Eros Now Premium - Pay Quarterly | S$6.98 | 3 months | Full catalogue, HD, downloads, subtitles, watchlist |
| Eros Now Premium - Pay Annual | S$39.98 | Annual | Full catalogue, HD, downloads, subtitles, watchlist |
| Eros Now Plus | S$0.98 or S$8.98 | Unknown | “Eros Now Plus” - limited details available |
| Eros Now Premium India | S$1.98 or S$17.48 | Unknown | India‑specific plan; exact durations not specified |
| Eros Now Premium Monthly NRI | S$10.98 | Monthly | NRI monthly plan |
| Eros Now Premium Yearly NRI | S$94.98 | Annual | NRI annual plan |
Your consumer rights in Singapore
Statutory protections
Singapore consumer law provides protections against misleading practices and unfair contract terms.
Statutory rights may still apply even if a service disclaims refunds in its terms.
How Eros Now's policy fits
- Eros Now’s terms explicitly state no refunds or credits for mid‑cycle cancellations.
- Their publications do not reference a 14‑day cooling‑off period as part of a voluntary refund policy.
Customer experiences
Reported problems
Public reports include recurring themes: unexpected renewals, difficulty cancelling and trouble contacting responsive support.
Some users have reported continued billing despite attempts to cancel; these complaints are reflected in aggregated review summaries.
Positive feedback
No notable Singapore‑specific positive reviews surfaced in the verified data used for this guide.
Users considering subscription should monitor billing and keep cancellation records to reduce risk.
Documentation checklist
Essential items to keep
- Account email and username used to subscribe.
- Subscription start date and renewal dates (screenshots if possible).
- Payment method details (last four digits of card, Apple ID, Google account, carrier).
- Confirmation screenshots or emails showing cancellation steps and timestamps.
- Transaction IDs or bank statements showing charges and dates.
When to escalate
- If charges continue after cancellation, gather all documentation before contacting the platform, bank or dispute processes.
- Keep copies of any messages or automated replies from Eros Now or platform providers.
Common mistakes
Uninstalling instead of cancelling
Many users uninstall the app and assume the subscription is cancelled. Uninstalling does not stop platform or account billing.
Canceling on the wrong platform
If you subscribed via Apple or Google, cancelling on the web will not stop the App Store/Play Store renewal; always cancel from the original billing platform.
Comparative recap
Quick comparison
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web (direct via Eros Now website) | Log into erosnow.com → Account Settings → Subscriptions → Cancel Subscription | No refund or credit for unused portion | Service active until end of current billing cycle |
| iOS (App Store / iTunes) | Manage via Apple ID → Subscriptions → Cancel Eros Now subscription (cancel ≥24 hours before renewal) | No refunds from Eros Now; follow Apple refund policy | Access continues until billing cycle ends |
| Android (Google Play Store) | Google Play app → Profile → Payments & Subscriptions → Eros Now → Cancel subscription | No refunds from Eros Now; refunds subject to Google Play policies | Access continues until end of billing period |
After cancelling
What to monitor
Check your bank or card statements and the subscriptions page on the billing platform to confirm no further charges.
Retain cancellation confirmations, screenshots and any correspondence for at least one billing cycle.
If billing continues
- Contact the billing platform first (Apple/Google/carrier) with your documentation.
- If unresolved, contact your bank or card issuer to dispute recurring charges and provide evidence.
- For iOS users, see the App Store listing: Eros Now on the App Store.
Address
Corporate address
201, Kailash Plaza, Plot A‑12, Opp. Laxmi Industrial Estate, Off Andheri Link Road, Mumbai 400053, India.
Where to send written requests
Use the corporate address above for formal correspondence. Keep copies of any letters and proof of posting.