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I hereby notify you of my decision to terminate the contract relating to the Ifc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ifc: Easy Method
What is Ifc
Overview
Ifc (often presented as IFC Films or IFCFU in platform listings) is a subscription-based service offering independent films, documentaries, and related programming for cinephiles.
The service is available via apps and third-party platforms (Google Play, Apple App Store, direct web subscriptions and streaming providers).
Content and availability
Libraries and availability can vary by platform and region; some content is delivered through partner platforms (Apple TV, Prime Video, etc.).
Subscription management and billing are handled by the platform you used to subscribe (see cancellation steps below).
How to cancel Ifc
Cancel via Google Play (Android)
- Open Google Play Store on your Android device.
- Go to Profile → Payments & subscriptions → Subscriptions.
- Select "IFCFU" and choose "Cancel subscription".
- Important: deleting the app does not cancel the subscription; you must cancel in Google Play.
- See the official Google Play cancellation guidance: How do I cancel Google Play membership?
Cancel via App Store (iOS)
- Open your device Settings or the App Store app and go to Subscriptions.
- Find the IFC/IFCFU subscription and tap "Cancel Subscription".
- IFCFU cannot cancel iOS subscriptions on your behalf; Apple manages billing and cancellations.
- For general App Store subscription help, see the App Store listing: IFC Mall (App Store).
Cancel via Web (IFCFU direct)
- Sign in to your IFCFU account on the IFC website or app account settings and follow the subscription/cancellation options.
- If you cannot cancel via account settings, contact IFC support directly as billing will continue if you simply stop using or uninstall the service.
- See subscription options and web account guidance: Subscription options.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you typically retain access until the end of the current billing period.
Access does not usually end immediately upon cancellation unless specified by the platform or seller.
Billing and renewal
Cancellations stop future renewals; the current paid period will usually remain active through its expiry date.
Make sure the cancellation confirmation appears in the platform’s subscription list to avoid unintended renewal.
Data and account retention
Account data (watch history, preferences) may be retained according to IFC’s terms; check terms and account settings for retention details.
If you need data removed, request deletion via support and reference the account email and subscription details.
Will I get a refund?
Refund windows
Monthly membership: full refund if requested within 48 hours of billing.
Annual membership: full refund if requested within 7 days of billing.
Exceptions and limitations
- No refunds beyond these time windows unless required by law.
- Refund eligibility depends on the platform used to purchase (Google, Apple, or direct web) and their respective refund policies.
- For the official refund statement see: IFC Films refund policy.
Ifc plans and pricing
Pricing overview
Pricing information for IFC Films subscriptions is not consistently listed in SGD across platforms.
Below are verified items and similar services found in the official data.
Notes about pricing
For exact Singapore pricing, check the platform where you subscribe (Apple TV, Prime Video, Google Play, or IFCFU web sign-up).
Some related services (training courses, membership apps) have one-time fees or are free to download.
| Plan | Price | Period | Features |
|---|---|---|---|
| IFC Mall App | Free | N/A | Membership app - no subscription listed |
| IFC Films (IFCFU) | Not publicly listed in SGD | monthly / annual | Streaming subscription via providers (Apple TV, Prime Video, etc.) |
| IFC‑SG Revit Training Course (1 day) | S$325.00 | One-time | Training for IFC‑SG mapping in Revit for CORENET X submission |
Your consumer rights in Singapore
Refund and cancellation rights
IFC’s stated refund windows (48 hours for monthly, 7 days for annual) represent the company’s policy for full refunds.
After those windows, refunds are not guaranteed unless mandated by applicable law.
What to do if you have a dispute
If you encounter billing or service issues, gather receipts and contact IFC support or the platform where you subscribed first.
If unresolved, you may seek further advice from local consumer protection resources or a legal adviser about digital content purchases under Singapore law.
Customer experiences
Positive feedback
- Some viewers reported programming changes were reversed after feedback, indicating occasional responsiveness to preferences.
- IFC Films site is considered established in the independent film space (trust indicators noted in reviews).
Negative feedback
- Multiple complaints mention unresponsive customer service and ignored inquiries.
- Recurring billing and refund issues have been raised by several customers.
- Technical issues such as content scheduling glitches and poor voice sync have reduced viewing value for some users.
Documentation checklist
Before contacting support
- Account email used to subscribe.
- Order receipt or billing transaction reference.
- Purchase date and platform (Google Play, App Store, IFCFU web).
When requesting refunds or disputes
- Screenshots of subscription status or billing entries.
- Confirmation of cancellation (if available).
- Any support ticket numbers, emails, or correspondence history.
Common mistakes
Cancellation mistakes
Deleting or uninstalling the app without canceling the subscription is a common mistake; it does not stop billing.
Always cancel via the platform where you purchased (Google Play, Apple, or your IFCFU account) and confirm cancellation in that platform.
Refund request mistakes
Expecting a refund outside the stated windows (48 hours monthly, 7 days annual) often leads to denial unless law requires otherwise.
Contacting the wrong party (e.g., asking IFCFU to cancel an Apple subscription) can delay resolution - contact the platform that billed you.
Comparative recap
Summary table
| Platform | Cancellation method | Refund window | Notes |
|---|---|---|---|
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → IFCFU → Cancel | Monthly: 48 hours; Annual: 7 days (as per IFC policy) | Official cancellation guidance |
| App Store (iOS) | Apple Settings or App Store subscription management (Apple manages cancellations) | Monthly: 48 hours; Annual: 7 days (IFC policy; Apple refund processes may differ) | IFCFU cannot cancel on your behalf; see App Store listing: IFC Mall (App Store) |
| Web (IFCFU direct) | Account settings on IFCFU website or contact IFC support directly | Monthly: 48 hours; Annual: 7 days | Stopping use or uninstalling does not stop billing; see: Subscription options |
How to use this table
Use the table to identify the correct platform to manage subscriptions and find the relevant help page before contacting support.
Keep the refund windows in mind when requesting refunds, and prepare documentation listed in the checklist.
After cancelling
Next steps
- Confirm cancellation in the platform’s subscription list and save any confirmation screenshots or emails.
- Check that future billing has stopped on your payment method and bank statements.
If you need further help
- IFC refund policy and related details: What is your refund policy?
- Subscription option details and account help: Subscription options
- If cancelling through Google Play: Google Play cancellation article
Address
Office address
10 Marina Boulevard, Marina Bay Financial Centre, Tower 2, #12‑01, Singapore 018983.
How to contact
For subscription or refund questions, use the IFC support pages listed above or the platform support (Google/Apple) that processed your payment.
Include your account email, purchase receipt, billing date and platform when contacting support to speed up resolution.