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I hereby notify you of my decision to terminate the contract relating to the Mango Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mango Tv: Easy Method
What is Mango Tv
Overview
Mango TV (MangoTV / MGTV) is a Chinese streaming service offering TV shows, variety programs, movies and original content under a subscription model.
The service operates internationally through apps and a web portal and offers VIP/SVIP paid tiers for ad‑free or early access content.
Content and availability
Mango TV focuses on Chinese-language dramas and variety shows, with some international availability via mobile app stores and its website.
Availability, features and subscription handling vary by platform (Apple App Store, Google Play, or direct web billing).
How to cancel Mango Tv
Cancelling via Apple App Store (iOS)
- Open Settings on your iOS device.
- Tap your name → Subscriptions → MangoTV → Cancel Subscription.
- Access remains until the end of the current billing period after cancellation.
- See the MangoTV app listing: MangoTV on Apple App Store (SG).
Cancelling via Google Play or MangoTV website
- Google Play: Open the Google Play app → Menu → Subscriptions → MangoTV → Cancel. Access continues until period end.
- Website/direct billing: Log into your MangoTV account on the website, go to VIP Membership/account settings and cancel the subscription there.
- For step-by-step guidance provided for several platforms, see a cancellation summary: How to cancel Mango TV (guide).
What happens when you cancel
Access after cancellation
When you cancel a paid subscription you typically retain VIP access until the end of the paid billing cycle.
No immediate loss of access occurs mid‑period after a standard cancellation on app stores or the web.
Renewal and billing
Auto‑renewal is stopped for the next billing cycle after cancellation; you are not billed again unless you re‑subscribe.
Confirm the cancellation status in the platform where you purchased (Apple ID, Google account, or MangoTV account page).
Account and data
Cancelling a subscription does not necessarily delete your account or viewing history; account deletion is a separate process if available.
Check your MangoTV account settings or terms for data retention and deletion policies.
Will I get a refund?
MangoTV policy on refunds
MangoTV's international terms state that payments are non‑refundable and that no refunds or account credits are provided for partial monthly periods or unwatched content.
See the MangoTV terms for the platform's stated refund policy: MangoTV General Agreement.
Platform and exception rules
- Apple App Store refunds must be requested through Apple's refund process; Apple controls eligibility and decisions.
- Google Play refunds must be requested via Google Play; Google handles refund eligibility and timing.
- Web purchases (direct billing) may be considered for pro‑rata refunds at MangoTV's discretion but are not guaranteed.
Mango Tv plans and pricing
Pricing table
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Monthly subscription (VIP? basic tier) | S$2.98 | monthly | Standard monthly VIP access (exact features unspecified) |
| Monthly subscription (VIP? higher tier) | S$3.98 | monthly | Higher tier monthly VIP access (exact features unspecified) |
| Quarterly subscription | S$11.98 | 3 | Three‑month VIP access |
| Annual subscription | S$17.98 | annual | One‑year VIP access |
| SVIP monthly subscription (tier 1) | S$5.98 | monthly | Super VIP monthly access |
| SVIP monthly subscription (tier 2) | S$7.98 | monthly | Higher‑tier Super VIP monthly access |
Pricing notes
Prices come from the MangoTV listing on the Apple App Store (Singapore) and reflect the app store offers as collected.
Exact feature details for each tier were not specified in the store listing; check the app or website when purchasing.
Your consumer rights in Singapore
Applicable protections
Singapore consumers are protected under local consumer laws such as the Consumer Protection (Fair Trading) Act for misleading or defective services.
Contractual clauses in MangoTV's terms (governed by PRC law and Changsha arbitration) may not override local statutory protections.
Practical steps if you have a dispute
- Collect purchase receipts, screenshots and correspondence as evidence.
- Contact the platform (Apple/Google) or MangoTV web support first and request resolution or a refund where appropriate.
- If unresolved, consider filing a complaint with Singapore consumer authorities or seeking dispute resolution available locally.
Customer experiences
Positive feedback
Users commonly praise MangoTV for its wide selection of Chinese dramas and exclusive variety content and for availability of some subtitle options.
Some reviewers note entertaining programming and subtitle availability as benefits; see user reviews for examples: User reviews (JustUseApp).
Common complaints
Frequent negative reports include missing or unsynced subtitles, VIP recognition problems across devices, and continued ads despite VIP subscriptions.
Users also report casting issues (Chromecast/airplay) and payment or login failures in some cases.
Documentation checklist
What to gather
- Account email or username tied to MangoTV.
- Order receipts or transaction IDs from Apple, Google Play or MangoTV web payments.
- Screenshots showing subscription status, errors, or missing features (dates visible).
Where to find receipts
- Apple receipts: check the receipt email from Apple or Apple ID purchase history.
- Google Play receipts: check your Google account's order history and email confirmations.
- Web receipts: log into MangoTV account and check membership/payment history or confirmation emails.
Common mistakes
Mistakes when cancelling
Attempting to delete the app without cancelling the subscription is a common error; the subscription remains active and will renew.
Another mistake is cancelling on one device while the subscription was purchased through a different platform account - cancellation must be done where the purchase was made.
Mistakes when seeking refunds
Requesting a refund from MangoTV for an App Store purchase instead of from Apple can delay resolution; platform refunds are handled by the platform.
Failing to provide transaction receipts or dates weakens refund requests; gather evidence before contacting support.
Comparative recap
Quick comparison table
| Method | Refund | Access after cancel | Period | Notes |
|---|---|---|---|---|
| Apple App Store | Refund via Apple (Apple decides) | Access until period end | monthly / annual (as purchased) | Cancel in iOS Settings → Subscriptions; see App Store listing |
| Google Play | Refund via Google Play (Google decides) | Access until period end | monthly / 3 / annual (as purchased) | Cancel in Google Play → Subscriptions |
| Website (direct) | No guaranteed refund; pro‑rata possible at MangoTV discretion | Access until period end | monthly / 3 / annual (as purchased) | Cancel via MangoTV account page; check terms for refund rules |
How to choose which route
Always cancel where you originally purchased: Apple purchases in iOS, Google purchases in Play, web purchases on MangoTV.
If you want a refund, start with the platform's refund request process; escalate to MangoTV web support only for direct purchases.
After cancelling
Next steps
- Verify cancellation confirmation in the platform account (Apple ID, Google, or MangoTV web page).
- Keep receipts and screenshots showing cancellation and the end date for your current billing period.
Help and reference links
- MangoTV terms and refund wording: MangoTV General Agreement
- Guide summarising cancellation options: How to cancel MangoTV (guide)
- User reviews and common issues: MangoTV reviews (JustUseApp)
- MangoTV app listing (Apple SG): MangoTV on Apple App Store (SG)
Address
Company address
MangoTV / Hunan Broadcasting System (international operations) - North Block 4, Hunan International Exhibition Center, Changsha, Hunan 410003, China.
This address is the location associated with the service as listed in available public materials.
Contract and legal notes
MangoTV's international terms reference governing law of the People's Republic of China and arbitration in Changsha; such clauses may affect legal remedies but do not remove local consumer statutory protections in Singapore.
For contract disputes, consult the terms and consider local consumer protection options if you believe the service was defective or misrepresented.