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Cancel ULLU
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Ullu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ullu: Easy Method
What is Ullu
Service overview
Ullu is a subscription-based streaming service that offers original web series, films, and short-form video content, often targeting adult audiences. The service is available through mobile apps and direct subscriptions.
How content is delivered
Content access is provided via app-based subscriptions (for example, Apple in-app purchases) or direct account subscriptions. Availability and pricing may vary by platform and country.
How to cancel Ullu
If you subscribed via Apple (iOS)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Go to Subscriptions, find Ullu, and choose Cancel Subscription to stop renewals.
If you subscribed via Google Play (Android)
- Open Google Play Store, tap your profile, select Payments & subscriptions > Subscriptions.
- Find Ullu and tap Cancel subscription to stop future billing.
If you subscribed directly (website or other methods)
- Contact Ullu support to request cancellation; include your account email and transaction details.
- For direct subscriptions you may be asked to send a written request by email or registered mail.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to Ullu content until the end of the paid billing period. Cancellation usually prevents the subscription from auto-renewing.
Account and data
Cancellation generally does not automatically delete your account or personal data. You may need to request account deletion separately if desired.
Will I get a refund?
General policy
Refunds depend on where you purchased the subscription. In-app purchases through Apple or Google are subject to those stores' refund policies.
Exceptions and how to request
- For App Store purchases, request a refund through Apple if you believe one is appropriate.
- For direct subscriptions, contact Ullu support with proof of payment and a clear refund request; decisions are handled case-by-case.
Ullu plans and pricing
Available plans (based on Apple App Store listing)
Prices and plan names are taken from the Apple App Store in Singapore and reflect in-app purchase listings.
Notes about plans
Other package names appear in listings but are not clearly defined in duration or features in the available App Store information.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month (Silver) | S$2.98 | monthly | Not specified (Apple in-app purchase) |
| 1 Year | S$6.98 | annual | Not specified (Apple in-app purchase) |
Your consumer rights in Singapore
Key protections
As a Singapore consumer, you are protected against misleading or unfair contract terms and have the right to clear information about recurring charges.
Where to seek help
If you believe your consumer rights have been breached, consider contacting consumer protection bodies such as the Consumers Association of Singapore (CASE) or seeking independent advice.
Customer experiences
Typical feedback themes
Users commonly comment on clarity of billing, the ease or difficulty of cancelling via different app stores, and the availability of customer support responses.
Balanced perspective
Some customers find cancellation straightforward when done through the app store, while others report delays when dealing with direct support or refund requests. Experiences vary by purchase route.
Documentation checklist
Essential items to collect
- Receipt or transaction ID from App Store or payment provider.
- Account email address and username used with Ullu.
- Dates of subscription start and attempted cancellation.
- Screenshots of subscription pages, purchase receipts, and cancellation confirmations.
What to include in your request
- A clear statement that you want to cancel the subscription and whether you request a refund.
- Contact details for follow-up and preferred resolution (refund, account deletion, confirmation of cancellation).
Common mistakes
Not checking purchase route
A frequent mistake is trying to cancel inside the Ullu app when the subscription was purchased through Apple or Google. You must cancel through the store used for the purchase.
Missing proof or details
Another common issue is contacting support without providing transaction IDs, receipts, or the account email. This can delay processing and make it harder to resolve refund or cancellation requests.
Comparative recap
Quick comparison of cancellation routes
The table below summarizes typical steps, access after cancel, and refund avenues by purchase method. Use it to choose the correct cancellation path for your situation.
Notes on the table
Period labels show common subscription durations as listed in available app store data. Refund handling follows the purchase provider's policies.
| Purchase route | How to cancel | Access after cancel | Refunds | Period |
|---|---|---|---|---|
| Apple App Store (in-app) | Cancel via App Store Subscriptions in your Apple ID settings. | Access usually continues until the paid period ends. | Handled by Apple; request via Apple's report-a-problem process. | monthly / annual |
| Google Play (in-app) | Cancel via Google Play Subscriptions in your account settings. | Access usually continues until the paid period ends. | Handled by Google Play refund policies. | monthly / annual |
| Direct subscription (website/email) | Contact Ullu support with account and payment details; follow their cancellation process. | Access typically remains until the current billing period ends unless otherwise agreed. | Case-by-case; contact Ullu support with proof of payment. | monthly / annual |
After cancelling
Confirm cancellation
Check for a cancellation confirmation email or screenshot from the store or Ullu support. Retain this proof in case of billing disputes.
Useful links and next steps
- Check the Ullu listing on the Apple App Store: Ullu on Apple App Store.
- If you need a refund or further support after direct subscription cancellation, include purchase receipts and contact Ullu support via the official support channels you used to subscribe.
Address
Corporate address
Floor 14th, Lotus Business Park, New Link Road, Mumbai, Maharashtra 400053, India
Contact suggestions
When sending written requests or registered mail about subscriptions, include your account email, transaction details, and a clear cancellation or refund request.