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I hereby notify you of my decision to terminate the contract relating to the Viz Media service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viz Media: Easy Method
What is Viz Media
Overview
VIZ Media is a publisher and distributor of manga, anime, and related merchandise, offering digital subscriptions and a shop for physical items.
The company provides access to titles and subscription services through mobile apps and digital storefronts rather than direct new subscription sales on its website.
Services and platforms
Primary digital services include libraries such as Shonen Jump and VIZ Manga, delivered through apps on iOS and Android.
Physical merchandise is sold through the VIZ Shop with a separate returns policy for tangible goods.
How to cancel Viz Media
Cancel via App Store (iOS)
- On your iOS device, open Settings and tap your Apple ID.
- Tap Subscriptions, select VIZ Manga or the relevant VIZ subscription, then choose the cancellation option.
- For more details see the official FAQ: VIZ company FAQ.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile icon (top right).
- Go to Payments & Subscriptions > Subscriptions, select VIZ Manga, then choose Cancel.
- VIZ confirms subscriptions are managed through the platform: VIZ company FAQ.
Web / VIZ website
- New subscriptions generally must be started through the app, so web cancellation is typically not applicable.
- If you purchased a physical item, returns are handled via the VIZ Shop returns portal: VIZ Shop return policy.
What happens when you cancel
Access after cancellation
Cancellation prevents future automatic renewals. Access to subscription content normally continues until the end of the paid period managed by Apple/Google.
Do not cancel and immediately expect a pro rata refund; platform rules usually govern access and charging.
Account and data
Your VIZ account information and purchase history remain associated with your account for record-keeping and support purposes.
If you plan to request a statutory refund, avoid logging in or consuming content until the request is resolved, where the policy refers to non-use as a condition.
Will I get a refund?
Digital products
Digital purchases are generally final and not refundable except where required by law or statutory cooling-off rights.
VIZ will issue a full refund within any applicable statutory cancellation period only if you have not logged in, redeemed content, or otherwise started using the subscription: VIZ Terms.
Physical merchandise
- Most physical items bought from the VIZ Shop have a 30-day money-back guarantee.
- Exceptions include final-sale items; shipping may not be refunded. See: VIZ Shop return policy.
Viz Media plans and pricing
Summary
The following table lists the main plans and their standard USD prices as stated in VIZ materials.
Notes on local pricing
In Singapore, payment processors (Apple/Google) typically convert USD prices to SGD at checkout and display local totals.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Shonen Jump (VIZ) | US$3.99/month | monthly | Unlimited access to Shonen Jump digital vault |
| VIZ Manga | US$1.99/month | monthly | Access to VIZ Manga digital library |
Your consumer rights in Singapore
Statutory rights
If Singapore law grants a statutory cancellation (cooling-off) period, VIZ will honor it provided you have not used the subscription.
There is no explicit company-wide 14-day refund policy stated for Singapore; you must rely on applicable local consumer protections where available: VIZ Terms.
How to proceed in Singapore
- Request any refund or cancellation promptly and before using the service if you believe a statutory right applies.
- Keep records of purchase receipts, dates, and any communications when asserting consumer rights.
Customer experiences
Positive feedback
Some users praise VIZ as a strong destination for manga and digital content, citing value and selection.
Positive reviews are visible on review platforms: VIZ on Trustpilot.
Common complaints
- Translation quality and localization choices have been criticized by some reviewers.
- Users report technical issues, account confusion, and subscription/UI frustrations in various reviews.
Documentation checklist
Essentials to prepare
- Order confirmation or receipt (email or screenshot).
- Account email or username used with VIZ and the app store account used for payment.
- Date of purchase and last login or first use of the subscription.
Support evidence
- Device model and operating system (iOS/Android) if canceling via mobile store.
- Screenshots of subscription status in App Store/Google Play.
- Any error messages or correspondence with VIZ or platform support.
Common mistakes
Cancelling the wrong account
Users often have multiple Apple/Google or VIZ accounts and cancel the wrong subscription, leaving charges active on the actual account.
Always confirm which account was billed and check the email on the purchase receipt.
Assuming web cancellation is available
Many expect to cancel directly on the VIZ website; however, subscriptions are usually managed by Apple or Google.
Attempting to cancel on the website can delay resolution - follow the platform steps above or contact platform support if necessary.
Comparative recap
At-a-glance comparison
The table below compares the main VIZ subscription options by price and key benefit for quick reference.
How to choose
Choose based on whether you want broad Shonen Jump vault access or a lower-cost VIZ Manga library subscription.
| Plan | Price | (Period) | Best for |
|---|---|---|---|
| Shonen Jump (VIZ) | US$3.99/month | monthly | Readers wanting unlimited Shonen Jump vault access |
| VIZ Manga | US$1.99/month | monthly | Readers seeking a low-cost VIZ digital library |
After cancelling
Confirm cancellation
- Check your Apple or Google subscription list to ensure the VIZ subscription shows as cancelled.
- Retain confirmation emails or screenshots for your records.
Useful links and support
- VIZ company FAQ: https://www.viz.com/company-faq
- VIZ Terms (refund and legal details): https://www.viz.com/terms
- VIZ Shop returns (physical goods): https://shop.viz.com/pages/return-policy
- Customer reviews and experiences: https://www.trustpilot.com/review/viz.com
Address
Mailing address
VIZ Media, LLC
P.O. Box 77010, San Francisco, CA 94107, United States
Legal and privacy correspondence
VIZ uses a corporate office address for legal and privacy notices; check official VIZ pages or terms for the current mailing contact.
For returns of shop items, use instructions in the VIZ Shop return policy: VIZ Shop return policy.