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Cancel VIDIO
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vidio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vidio: Easy Method
What is Vidio
Service overview
Vidio is an Indonesian on-demand streaming service offering movies, series and live sports content through subscription plans and in-app purchases. It is available on mobile apps and via web access.
Where it is offered
Vidio is accessible in multiple countries via app stores and the web; users in Singapore commonly subscribe through the iOS App Store, Google Play, or a web purchase. For the app listing, see the App Store entry.
How to cancel Vidio
Cancel via iOS App Store
- Open your iPhone/iPad Settings and tap your Apple ID name.
- Choose "Subscriptions" or go to the App Store > your profile > Subscriptions.
- Find the Vidio subscription and select "Cancel Subscription" to stop renewal.
Cancel via Google Play or Vidio website
- Google Play: Open Play Store > Profile > Payments & subscriptions > Subscriptions, then cancel Vidio subscription there.
- Web purchases: Sign in to your Vidio account and check account/subscription settings for cancellation options; some packages may require Vidio approval.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of the current paid billing period. The service does not usually cut access immediately on cancellation.
Renewal and billing
Cancellation prevents automatic renewal at the next billing cycle. Charges already completed for the current period remain in effect and are not prorated.
Account and data
Account information and viewing history usually remain with your account unless you request deletion. Check Vidio account settings or contact support to confirm data handling.
Will I get a refund?
General refund policy
App Store purchases: Apple handles billing and refunds. Vidio states no refunds or credits for partial periods; cancellation only stops renewal.
Platform-specific exceptions
- Google Play: Follow Google's refund procedures; Vidio refers users to Google Play for subscription management and refunds.
- Web (Vidio Premier): Vidio Premier web purchases may not be refundable; replacements can be issued only at Vidio’s discretion and with equivalent duration.
Vidio plans and pricing
Available plans
The table below lists common Vidio subscription options and Singapore prices from App Store In‑App Purchases (early 2026).
Notes on prices
Prices are indicative and sourced from App Store listings; actual charges may vary by platform and time. Verify at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Vidio Premium 30 Days | S$5.98 | monthly | Access to Vidio Premium content |
| Vidio Premier Platinum 30 Days | S$3.98 | monthly | Platinum-tier access via App Store |
| Vidio Ultimate Mobile 30 Days | S$8.98 | monthly | Mobile-only Ultimate-tier access |
| Vidio Ultimate All Screen 30 Days | S$17.98 | monthly | All-screen Ultimate-tier access |
| Vidio Ultimate All Screen 3 Months | S$39.98 | 3 Months | All-screen Ultimate-tier, three-month bundle |
Your consumer rights in Singapore
Cooling-off and digital content
Vidio’s publicly available terms do not state a statutory 14‑day cooling‑off right for its services. That means no automatic right to cancel for web subscriptions is apparent in Vidio's terms.
Platform purchases and dispute options
- App Store and Google Play purchases are governed by those platforms’ refund and dispute policies.
- For platform billing disputes, use Apple or Google Play support channels to request refunds or raise issues.
Customer experiences
Positive feedback
Users have praised Vidio for broad live sports coverage, generally good picture quality, and an intuitive interface when the app functions as expected.
Negative feedback
Common complaints include app crashes, buffering during live sports, intrusive ads for paying users, and difficulties with automatic renewals and cancellations. Customer support is sometimes reported as unhelpful.
Documentation checklist
What to prepare before cancelling
- Account email or username used to subscribe.
- Order or receipt details (date, amount, platform).
- Device and app store (Apple ID / Google account) used for purchase.
What to keep after cancelling
- Confirmation of cancellation (screenshot or email).
- Transaction receipts for any disputes.
- Support correspondence if you contact Vidio or the app store.
Common mistakes
Canceling in the wrong place
A frequent error is trying to cancel a subscription in the Vidio app or website when the purchase was made through Apple or Google. Always cancel through the platform used to pay.
Assuming immediate refunds or loss of access
Many users expect immediate pro‑rata refunds or immediate loss of access. In reality, cancellation usually prevents renewal but keeps access until the paid period ends, and refunds are uncommon for partial periods.
Comparative recap
How to read the table
The table below compares cancellation routes, refund likelihood, and special notes to help pick the correct action for your situation.
Quick decision aid
| Platform | How to cancel | Refund policy | Notes |
|---|---|---|---|
| iOS App Store | Cancel via Apple ID > Subscriptions (App Store profile) | No refunds for partial periods; cancellation stops renewal | Managed by Apple; Vidio cannot override App Store billing |
| Google Play | Cancel via Play Store > Subscriptions | Follow Google Play refund procedures; Vidio defers to Google | Use Google Play help for disputes |
| Vidio website (web purchase) | Check account settings or contact Vidio for cancellation | Vidio Premier web purchases typically non‑refundable; replacements only at Vidio’s discretion | Some packages cannot be unilaterally canceled without Vidio approval |
After cancelling
Next steps
- Save cancellation confirmation and any transaction receipts for your records.
- Monitor your bank or card statement for recurring charges to ensure cancellation took effect.
Help and contact links
- Vidio App Store page (for app details): Vidio on the App Store
- Third‑party listing with regional info: Vidio listing on Jollymax
Address
Corporate address
PT VIDIO DOT COM
SCTV Tower, 14th Floor, Senayan City, Jl. Asia Afrika Lot 19, Jakarta Pusat, DKI Jakarta 10270, Indonesia
Support contact
You can also try Vidio support via email: support@vidio.com for account or cancellation queries.