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Cancel DEFENDVPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Defendvpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Defendvpn: Step-by-Step Process
What is Defendvpn
Service overview
DefendVPN is a subscription virtual private network (VPN) service that encrypts internet traffic and masks IP addresses to improve online privacy and access.
How it is sold
DefendVPN is offered directly via its website and through in‑app purchases on mobile platforms such as Apple’s App Store.
Terms and purchase processing differ by platform; see the provider's terms for details.
How to cancel Defendvpn
Cancel via website
- Log in to your DefendVPN account on the website and follow the account or subscription settings to cancel.
- According to DefendVPN’s web Terms, you may cancel your membership at any time; access ends immediately on cancellation.
- Reference: DefendVPN Terms (web).
Cancel via Apple App Store
- If you subscribed on iOS, manage and cancel the subscription through your Apple ID subscriptions in the App Store.
- DefendVPN’s in‑app Terms note subscriptions renew automatically unless canceled at least 24 hours before renewal; purchases are processed through Apple.
- Reference: DefendVPN in‑app Terms and DefendVPN on the App Store.
Cancel via Google Play / other platforms
- If purchased through Google Play, cancel via the Google Play subscriptions interface in your Google account (the app’s own terms indicate in‑app processing is used).
- If you cannot find the subscription, check the app store account used at time of purchase or your payment records for platform details.
What happens when you cancel
Access after cancellation
For web subscriptions, DefendVPN’s Terms state you lose access immediately after cancellation and must re‑register to resume service.
For platform subscriptions (Apple/Google), access typically continues until the end of the paid billing period unless the platform or app treats cancellation as immediate.
Billing and renewals
Platform subscriptions (Apple/Google) are billed and renewed by the platform; you must cancel through that platform to stop automatic renewal.
Web cancellations stop future billing but do not guarantee refunds for unused time under DefendVPN’s policy.
Will I get a refund?
DefendVPN’s official refund policy
The web Terms state that, to the extent permitted by applicable law, payments are non‑refundable - no refunds or credits for partial months or unused service.
Reference: DefendVPN Terms (web).
Exceptions and contested charges
- Refund requests may be considered within 60 days for technical issues, billing errors, or fraud, per the Terms.
- Missed cancellations or user error are not covered by the stated refund exceptions.
- If you purchased via Apple or Google, you can also request a refund through that platform’s refund process (platform policies apply).
Defendvpn plans and pricing
Pricing source
Prices below are taken from the DefendVPN iOS App Store listing for Singapore at time of access.
All amounts are shown in SGD as listed in the app.
| Plan | Price | Period | Features |
|---|---|---|---|
| Week (with 3‑day free trial) | S$14.98 | Weekly | Access to full VPN features; includes 3‑day free trial |
| Month | S$29.98 | Monthly | Full access to all VPN features |
| Special Offer | S$9.98 | In‑App Purchase | Unnamed special offer - potentially limited‑time or promotional |
Your consumer rights in Singapore
Legal protections
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) protects consumers against misrepresentation and unfair terms in service agreements.
Businesses cannot enforce unfair contract terms contrary to statutory rules.
Practical remedies
- If you believe a service was misrepresented (for example, a misleading “trial”), you may assert rights under CPFTA and seek redress.
- For platform purchases, you can also escalate to Apple or Google for refund/charge disputes when billing or representation appears misleading.
Customer experiences
Negative reports
Some Trustpilot reviews allege serious billing and cancellation problems, including unexpected large charges and difficulty contacting support.
Examples include claims of misleading ads, inability to reach support, and requests for sensitive payment details to verify accounts.
References: Trustpilot reviews.
Overall summary
Verified data contains negative user complaints and no independently verified positive reviews in the supplied sources.
Use caution: keep records of purchase receipts, screenshots of advertising or trial offers, and any communications with support.
Documentation checklist
What to collect before cancelling
- Purchase receipt or order confirmation showing date, amount, and payment method.
- Account email, subscription ID (if available), and screenshots of subscription status in the app or website.
- Screenshots of any advertised trial terms or promotional offers you relied on.
What to keep for disputes
- Records of cancellation attempts (dates, method, screenshots).
- Any communications with DefendVPN support or platform support (Apple/Google).
- Bank or card statements showing the charged amounts and dates.
Common mistakes
Assuming cancellation is automatic
Many users assume canceling the app removes the subscription; this is not the same as canceling via the website or the app store subscription settings.
Always cancel the subscription through the account/subscription settings on the platform used to purchase.
Missing platform-specific rules
Purchases made through Apple or Google are handled by those platforms; contacting the app developer alone may not stop future billing or secure a refund.
Check the correct platform account (Apple ID or Google account) where the subscription was purchased.
Comparative recap
Key comparison points
This quick table compares cancellation route, refund likelihood, and access behavior for DefendVPN.
| Feature | DefendVPN (web) | Platform purchases (Apple/Google) |
|---|---|---|
| How to cancel | Cancel via account on the DefendVPN website. | Cancel via Apple App Store subscriptions or Google Play subscriptions. |
| Refund policy | Payments stated as non‑refundable except for limited 60‑day contested charge review. | Refunds handled by platform policies; users can request refunds from Apple/Google. |
| Access after cancel | Access ends immediately after web cancellation per Terms. | Typically access continues until the paid period ends, subject to platform rules. |
After cancelling
Next steps
- Save confirmation of cancellation and any receipts or emails confirming the change.
- Monitor your card or bank statement for future charges and report any unexpected charges promptly.
Useful links
Address
Company address (from available data)
500 Yale Ave N, Seattle, Washington, 98109 US.
Notes on contacting
Use account contact options in the app or website first. Keep purchase and account records ready when contacting support or a payment provider.