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Cancellation service #1 in Singapore
Turbo VPN is a consumer VPN app that offers free and paid tiers to encrypt internet traffic and bypass geo-restrictions. It is available on mobile platforms and desktop with in-app purchases for premium features.
Turbo VPN is distributed through app stores (Google Play and Apple App Store), its website, and local resellers/voucher sellers. Subscriptions and payments vary by purchase channel.
If you cancel a subscription, access usually remains active until the current paid period ends. You should verify the end date on your purchase receipt or account settings.
Cancelling stops future auto-renewals but does not necessarily delete account data immediately. Deleting an account may affect your eligibility for refunds, so confirm with support before deleting.
Refund eligibility depends on where you bought the subscription.
Refunds beyond stated policies may be considered if the service was non-functional despite reasonable troubleshooting. Keep proof of attempts to resolve issues when requesting a refund.
For the web purchase policy, see the terms: Turbo VPN Terms of Service.
Below are pricing items and voucher/reseller rates reported for Singapore. Prices are in SGD and reflect app-store and voucher channels.
App-store rows reflect Mac in-app purchases. Voucher/reseller rows reflect local top-up rates via Lapakgaming and Codashop.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly (App Store, Mac) | S$16.48 | Monthly | Turbo VPN Mac - in-app purchase; one-month access |
| Monthly (App Store, Mac) - Discounted | S$12.98 | Monthly | Turbo VPN Mac - in-app purchase; monthly special discounts Plan |
| Monthly (App Store, Mac) - Platinum | S$18.98 | Monthly | Turbo VPN Mac - in-app purchase; Monthly Platinum Plan |
| 6 Months (App Store, Mac) | S$54.98 | 6 Months | Turbo VPN Mac - in-app purchase; 6 Months Plan |
| Yearly (App Store, Mac) | S$79.98 | Yearly | Turbo VPN Mac - in-app purchase; Yearly Plan |
| Yearly (App Store, Mac) - Special Discounted | S$64.98 | Yearly | Turbo VPN Mac - in-app purchase; Yearly Special Discounts Plan |
| Yearly (App Store, Mac) - Platinum | S$95.98 | Yearly | Turbo VPN Mac - in-app purchase; Yearly Platinum Plan |
| 1 Month (Voucher via Lapakgaming) | S$13.34 | Monthly | Voucher top-up for Turbo VPN Premium |
| 3 Months (Voucher via Lapakgaming) | S$33.03 | 3 Months | Voucher top-up for Turbo VPN Premium |
| 6 Months (Voucher via Lapakgaming) | S$44.48 | 6 Months | Voucher top-up for Turbo VPN Premium |
| 12 Months (Voucher via Lapakgaming) | S$66.72 | 12 Months | Voucher top-up for Turbo VPN Premium |
| 24 Months (Voucher via Lapakgaming) | S$111.21 | 24 Months | Voucher top-up for Turbo VPN Premium |
| Codashop 1 Month Premium (iOS or Android) | S$15.99 | Monthly | Turbo VPN Premium top-up via Codashop |
| Codashop 3 Months Premium (iOS or Android) | S$37.99 | 3 Months | Turbo VPN Premium top-up via Codashop |
| Codashop 6 Months Premium (iOS or Android) | S$50.99 | 6 Months | Turbo VPN Premium top-up via Codashop |
| Codashop 12 Months Premium (iOS or Android) | S$75.99 | 12 Months | Turbo VPN Premium top-up via Codashop |
Singapore consumer protection laws may provide additional recourse beyond a vendor’s stated refund policy. This can include protections against unfair practices and misleading promotions.
Many users report good stability and speed on Android and Windows, praising the free plan’s ease of use and reliable connections for basic browsing.
Common complaints include intrusive pop-ups, cancellation difficulties, auto-charge issues, and reports about privacy or safety concerns from some users on forums.
Public reviews include both Trustpilot feedback and community posts reflecting varied experiences: Turbo VPN on Trustpilot.
Users often uninstall the app and assume billing will stop. Uninstalling does not cancel subscriptions bought via app stores or the website. Always cancel through the store or support first.
Some users delete their account before requesting refunds. That can remove evidence and sometimes void refund eligibility. Contact support about refunds before deleting accounts.
| Item | Turbo VPN (key point) | Recommended action |
|---|---|---|
| Cancellation method | Done via Google Play, App Store, or Turbo support for web purchases. | Cancel in the store or contact support; keep confirmation. |
| Refund policy | 30-day guarantee only for some web first-time purchases; app-store purchases follow store policies. | Request refund promptly; use payment dispute if necessary. |
| Common issues | Pop-ups, billing disputes, and occasional privacy concerns reported. | Collect evidence, escalate to provider or consumer channels if unresolved. |
Innovative Connecting Pte. Limited
8 Marina View #43-052A Asia Square Tower 1, Singapore 018960, Singapore
Use this address for formal written notices or registered mail if required by your cancellation process. Confirm the appropriate recipient or department with support before sending.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.