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Cancel EXPRESSVPN
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Expressvpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Expressvpn: Simple Process
What is Expressvpn
Service overview
ExpressVPN is a subscription-based virtual private network (VPN) service that encrypts your internet traffic and masks your IP address to improve privacy and access region-restricted content.
Key characteristics
It operates across many devices and platforms and offers features such as proprietary protocols, server locations worldwide, and apps for desktop and mobile.
How to cancel Expressvpn
Cancel via Web (direct, credit card, PayPal, Apple Pay, Google Pay)
- Sign in to your ExpressVPN account on the website.
- Go to Subscription or My Account, then select Cancel Subscription.
- If using the mobile app, open the app menu and follow a similar path to cancel.
- Your subscription remains active until the end of the current billing period.
Cancel via app stores and other channels
- Google Play: Open the Play Store → Profile → Payments & subscriptions → Subscriptions → ExpressVPN → Cancel.
- Apple App Store (iOS): Open App Store or Settings → Apple ID → Subscriptions → ExpressVPN → Cancel.
- Bitcoin / Paymentwall: No cancellation is required because these subscriptions do not auto-renew.
What happens when you cancel
Access after cancellation
When you cancel, your ExpressVPN subscription normally remains active until the end of the paid billing period.
You can continue using the service until that date unless otherwise stated in your purchase terms.
Account and data handling
Cancelling stops future renewals for auto-renewing subscriptions; it does not necessarily delete your account or any account settings immediately.
ExpressVPN’s published policies describe limited logging and typical account processes, but review account settings to remove saved payment methods if desired.
Will I get a refund?
Refunds for direct purchases and Google Play
- ExpressVPN offers a 30-day money-back guarantee for first-time users on direct purchases and many Google Play purchases.
- If a subscription renews unintentionally, there is a 14-day refund window from the renewal date in many cases.
App Store and processing times
- iOS App Store in-app purchases are not covered by ExpressVPN’s 30-day guarantee; refunds for App Store purchases must be requested from Apple and are at Apple’s discretion.
- Refunds are typically processed within about 7 - 10 days, although some reports indicate 5 - 7 business days for the refund to appear, depending on the payment method and bank.
Expressvpn plans and pricing
Pricing snapshot
The following are ExpressVPN in-app purchase prices listed for the Singapore App Store as of February 2026.
Plans (App Store)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1-Week (App Store) | S$14.98 | Weekly | ExpressVPN subscription via iOS App Store (auto-renewable) |
| 1-Month (App Store) | S$17.48 | Monthly | ExpressVPN subscription via iOS App Store |
| 12-Month #1 (App Store) | S$134.98 | Annual | ExpressVPN subscription via iOS App Store |
| 12-Month #2 (App Store) | S$149.98 | Annual | Alternative annual pricing tier via App Store |
| 12-Month #3 (App Store) | S$108.98 | Annual | Discounted annual pricing via App Store |
Your consumer rights in Singapore
Statutory consumer protections
Singapore’s Consumer Protection (Fair Trading) Act protects consumers against unfair trading practices and goods/services that are not as described.
However, standard statutory “cooling-off” periods for digital subscriptions are not automatic; digital services may be treated differently from physical goods.
ExpressVPN’s voluntary policies
- ExpressVPN voluntarily offers a 30-day money-back guarantee for direct purchases and many Google Play purchases; this is a contractual benefit rather than a statutory right.
- App Store (iOS) purchases rely on Apple’s refund policies, and ExpressVPN’s voluntary guarantee typically does not apply to those purchases.
Customer experiences
Positive feedback summary
Many users praise ExpressVPN for easy installation, reliable streaming access (Netflix, Disney+, etc.), fast performance, and 24/7 live chat support.
Users also note the company’s transparency around protocols and security features as positive points.
Negative feedback summary
Some users report difficulties cancelling or slow/unhelpful billing support, including complaints about denied refunds or double charges.
There are also reports of occasional app instability, random disconnections, and platform-specific compatibility issues.
Documentation checklist
What to prepare before cancelling
- Account email and password used to sign in to ExpressVPN.
- Order or transaction ID, invoice, or proof of purchase (payment receipt).
- Information about the payment method and purchase channel (web, Google Play, App Store, Bitcoin/Paymentwall).
What to keep after cancelling
- Confirmation of cancellation (screenshot or email confirmation).
- Refund confirmation (if applicable) and any correspondence with support.
Common mistakes
Canceling in the wrong place
Example: Trying to cancel an App Store subscription from ExpressVPN’s website. If you purchased through the App Store, you must cancel through Apple’s subscription settings.
Missing the refund window
Example: Expecting a 30-day ExpressVPN refund for an iOS in-app purchase. App Store purchases are handled by Apple and may not be eligible under ExpressVPN’s guarantee.
Comparative recap
Quick method comparison
The table below summarizes cancellation ease and typical refund eligibility by purchase channel.
Notes on comparison
Refund eligibility and processing times vary by channel; always check your original purchase method and keep receipts.
| Channel | Ease of cancellation | Refund availability | Period |
|---|---|---|---|
| Web (direct, card, PayPal, Apple Pay, Google Pay) | Easy via account page; immediate option to cancel subscription | 30-day money-back for first-time purchases; 14-day for unintended renewals | Varies |
| Google Play Store | Cancel in Play Store subscriptions | Covered by ExpressVPN guarantee when eligible; check Play Store timing | Varies |
| Apple App Store (iOS) | Cancel via Apple ID Subscriptions | Refunds handled by Apple only; ExpressVPN guarantee generally does not apply | Varies |
| Bitcoin / Paymentwall | No cancellation required for non-renewing purchases | No auto-renew; refunds depend on vendor terms | Varies |
After cancelling
Confirmations and follow-up
Keep a copy of the cancellation confirmation and any refund correspondence until charges and refunds are settled.
Check your billing statement for any pending or refunded items within the stated processing time.
Helpful links
Address
Corporate address
Express Technologies Ltd., C/O ILS Fiduciary (BVI) Limited, Road Town, Tortola, VG1110, British Virgin Islands.
Notes
There is no public consumer-facing cancellation postal address listed; use the account portal or the purchase channel for cancellations and refund requests.