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Ghost

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When do you want to cancel?
Singapore

Cancellation service #1 in Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Ghost Subscription | Postclic
Ghost
160 Robinson Road, #14-04 SBF Center
068914 Singapore Singapore
support@ghost.org
Cancellation of Ghost contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ghost service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ghost
160 Robinson Road, #14-04 SBF Center
068914 Singapore , Singapore
support@ghost.org
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ghost. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ghost: Easy Method

What is Ghost

Overview

Ghost is a subscription-based service focused on privacy, VPN-like protection and related apps that help secure internet browsing and provide temporary phone numbers in some app variants.

Service scope

Ghost offers web-managed subscriptions (Ghost(Pro)) and in-app purchases through stores such as the Singapore App Store for mobile apps like "Ghost - Second Phone Number".

How to cancel Ghost

Cancel Ghost(Pro) via web

  • Log into Ghost Admin on the web.
  • Go to Ghost(Pro) → Billing.
  • Click “Cancel account” to stop auto-renewal.

Cancel in-app subscriptions (App Store / Google Play)

  • There is no separate cancellation flow on Ghost’s web for App Store or Google Play purchases.
  • To stop those subscriptions, cancel directly in the respective store (App Store or Google Play).

What happens when you cancel

Access and renewals

Cancelling stops future auto-renewals. You generally keep access until the end of the paid billing period.

Data and account state

Account content and settings typically remain available until the subscription expires. Check Ghost Admin for export or backup options before expiry.

Will I get a refund?

Standard refund policy

Ghost generally does not offer refunds for subscriptions cancelled via the web interface.

Exceptions and discretionary refunds

  • Refunds may be granted at the Ghost Foundation’s discretion, typically only within the first three days of the subscription.
  • Prorated refunds for annual plans may be possible in some cases.
  • Ghost’s published policies do not explicitly reference a 14-day cooling-off right; outcomes may vary by purchase method.

Ghost plans and pricing

Available in-app prices (SGD)

The following in-app prices are taken from the Singapore App Store listing for the "Ghost - Second Phone Number" app.

Pro plans and features

Plan Price Period Features
Pro (In‑App Purchase) S$9.98 One‑off (auto‑renewing every two months subscription) Unlimited calling and receiving texts from a local temporary phone number
Pro (In‑App Purchase higher tier) S$199.98 One‑off Likely higher volume or longer duration Pro tier (details not specified)
Pro (In‑App Purchase lower tier) S$6.98 One‑off Lower‑price Pro option (details not specified)
Pro (In‑App Purchase mid tier) S$69.98 One‑off Mid‑range Pro option (details not specified)
Spam Call Blocker S$6.98 One‑off Block unwanted spam calls
VPN Protection S$14.98 One‑off In‑app VPN protection
Multi‑Plan - 10 Numbers S$29.98 One‑off Ten Ghost numbers bundled in one plan

Your consumer rights in Singapore

Cooling-off and distance selling

Under Singapore law (CPFTA and Distance Selling rules) consumers generally have a 14‑day cooling-off period for online purchases, allowing cancellation and a full refund unless the right is explicitly waived.

How this applies to digital services

  • If digital content or services are fully delivered and you agreed to waive the cooling-off right, the right may not apply.
  • Ghost’s public policies do not explicitly reference the 14‑day right, so Singapore consumers should ask Ghost directly about invoking statutory cooling-off rights.
  • If a dispute arises, you can consider filing a complaint with CASE (Consumers Association of Singapore) or pursuing remedies under the CPFTA.

Customer experiences

Positive feedback

Some users praise Ghost for a clean, distraction‑free publishing experience and built-in tools for newsletters and memberships.

These users report the platform feels fast and focused, helping them create content rather than manage backend complexity.

Negative feedback

Common complaints include slow or unsatisfactory support, with reports of generic or dismissive responses from support staff.

Refund dissatisfaction and unexpected billing have been reported; some reviewers describe partial refunds or poor communication when disputing charges.

Documentation checklist

What to gather before contacting support

  • Account email and username used for the Ghost subscription.
  • Payment receipts, billing dates and transaction IDs.
  • Screenshot of subscription status in Ghost Admin or app store purchase history.
  • Any support correspondence and dates of contact.

Why these items help

  • Receipts and transaction IDs speed up verification and refund reviews.
  • Purchase history proves where the subscription was made (web vs in‑app), which determines cancellation flow and refund route.

Common mistakes

Canceling in the wrong place

Example: Cancelling on the Ghost website when the subscription was purchased through the App Store will not stop the store’s auto‑renewal.

Always check where the original purchase was made and cancel there.

Assuming automatic refunds

Example: Expecting a full refund after web cancellation. Ghost generally does not offer refunds for web cancellations, and discretionary refunds are limited.

Keep documentation and raise the issue quickly if you believe a statutory cooling‑off right applies.

Comparative recap

Quick comparison

The table below summarises key differences between Ghost web subscriptions and in‑app purchases available in Singapore.

How to read the table

Item Period Ghost (ghost.org Pro - web) App Store (in‑app purchases)
Cancellation method - Cancel via Ghost Admin → Ghost(Pro) → Billing → “Cancel account”. Cancel directly in the App Store (Apple) or Google Play subscriptions.
Refund policy - Generally no refunds; discretionary refunds within ~3 days and possible prorated annual refunds. In‑app refunds are handled by the respective store according to their policies; prices appear in SGD for the Singapore store.
Pricing currency - Official Ghost(Pro) pricing on ghost.org is listed in USD. In‑app prices for "Ghost - Second Phone Number" are shown in SGD in the Singapore App Store.

After cancelling

Follow-up actions

  • Export or back up any content you need before your access ends.
  • Confirm cancellation and check the expiration date in Ghost Admin or your store subscription page.

Helpful links

Address

Singapore address

160 Robinson Road, #14-04 SBF Center, 068914 Singapore, Singapore.

Notes about addresses

Addresses may be used for regional contact or corporate registration and do not replace support channels for subscription or refund requests.

FAQ

To cancel your Ghost(Pro) subscription, log into Ghost Admin on the web, navigate to Ghost(Pro) → Billing, and click 'Cancel account' to stop auto-renewal.

To cancel subscriptions purchased through the App Store or Google Play, you need to cancel directly in the respective store, as Ghost does not provide a separate cancellation flow for these purchases.

When you cancel your Ghost subscription, you will retain access to your account until the end of the current billing period, and your account content and settings will remain available until the subscription expires.

Generally, Ghost does not offer refunds for subscriptions canceled via the web interface, but discretionary refunds may be granted within the first three days of subscription.

Ghost offers various plans, including Pro subscriptions ranging from S$6.98 to S$199.98, with features like unlimited calling and spam call blocking. Check the official site for detailed pricing.