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Cancellation service #1 in Singapore
HermesVPN is a subscription-based virtual private network service that encrypts internet traffic to improve privacy and security while browsing, streaming, or torrenting.
The service emphasizes anonymity and secure connections across devices. Membership options are available on the official site, but pricing details are not publicly listed on the membership page.
Once cancellation is processed (store or web), recurring billing should stop and your subscription will not renew at the next billing cycle.
For web cancellations, HermesVPN notes service access ends within 24 hours of processing.
Cancelling typically stops access but may not remove account data automatically; consult Customer Support or the terms for data retention details.
Save any receipts or confirmation messages you receive for future disputes or record-keeping.
HermesVPN’s Terms & Conditions state that, to the extent permitted by law, payments are non-refundable and there is no refund for partial-month or unused periods.
Pricing information is not published in exact amounts on the public membership page. To see current plans and prices, check the official membership page or contact support directly.
Official membership page: https://hermesvpn.net/membership.html.
No verified public listing of Singapore Dollar (SGD) prices is available as of the last check. Pricing and currency display may depend on signup flow and payment method.
Contact Customer Support if you need exact local pricing before subscribing.
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) protects against unfair practices and misleading representations, but does not automatically override clear contractual terms.
HermesVPN’s terms limit refunds and disclaim liability, which may make claims challenging even when protections exist.
Some users report competitive pricing and satisfactory connection speeds compared with other VPNs.
These positive remarks typically focus on price-to-speed value in user reports.
Common complaints include difficulty cancelling via email and not receiving clear confirmation of cancellation from support.
Third-party checks have raised safety flags for the domain in some tools; exercise caution and keep records of communications.
Many users try to email HermesVPN to cancel App Store or Play Store subscriptions. Those must be cancelled through the store’s subscription settings.
Failing to cancel in the right place often results in continued billing despite contacting HermesVPN support.
Another frequent error is not saving a written confirmation of cancellation. Without confirmation, proving cancellation to banks or platforms becomes harder.
Always request and retain written confirmation or a support ticket number after you cancel.
| Aspect | HermesVPN | Typical alternative / Notes |
|---|---|---|
| Subscription method | Web sign-up or in-app (App Store / Play Store) | Many VPNs also offer both; store subscriptions are managed by the store |
| Refund policy | Payments generally non-refundable; exceptions at company discretion (60-day request window) | Some competitors offer explicit 7 - 30 day money-back guarantees |
| Cancellation processing | App stores: cancel via store. Web: contact support; access ends within 24 hours. | Processing times vary; keep confirmation |
| Pricing visibility | No exact public SGD pricing listed on membership page | Other services commonly display clear regional pricing |
If you subscribed via a store, cancel there first to stop renewals immediately.
If you need a refund, submit a request quickly (within 60 days) and document any technical issues or billing errors to support your claim.
Save the cancellation confirmation from the App Store, Play Store, or HermesVPN support message as proof you cancelled.
If you do not receive confirmation, follow up promptly and request a ticket or reference number.
10 Corporate Drive, Burlington, MA 01803, United States
Support email commonly listed in third-party cancellation templates: [email protected]. Use the contact method provided in your signup confirmation for official support communication.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.