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I hereby notify you of my decision to terminate the contract relating to the Mobapps Limited service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mobapps Limited: Easy Method
What is Mobapps Limited
Company overview
Mobapps Limited operates mobile and web subscription services, including VPN and document scanning features under brand names such as xScan. The service is delivered via app stores and a web account portal.
Jurisdiction and contact context
Mobapps Limited appears to operate under overseas jurisdiction and uses subscription billing through app stores and its web portal. Official subscription details are published on the company site.
How to cancel Mobapps Limited
Apple App Store (iOS)
- Open your Apple ID account settings on iPhone, iPad or via the App Store on macOS.
- Find Subscriptions, select the Mobapps/xScan subscription and choose Cancel.
- Cancel at least 24 hours before the free trial or current billing period ends; deleting the app does NOT cancel the subscription.
Google Play Store / other stores
- Open Google Play > Profile > Payments & subscriptions > Subscriptions and select the subscription to cancel.
- Cancel at least 24 hours before the billing period ends to avoid the next charge.
- For other app stores, use the account settings on that store to manage subscriptions.
Web (xScan account)
- Log in to your xScan account at the Mobapps web portal (mobapps.limited) and go to Billing or Subscription settings to cancel.
- If you cannot cancel online, email the developer at info@mobapps.limited requesting cancellation and include your account details.
- Keep copies of cancellation confirmations, receipts and timestamps for your records.
What happens when you cancel
Access and service period
Cancellation typically stops auto-renewal but does not immediately remove access. You usually retain paid features until the end of the current billing period.
Renewal and deletion effects
After cancellation the subscription will not renew at the next cycle. Deleting the app does not cancel billing, so confirm cancellation in account settings.
Data and account handling
Mobapps terms do not specify detailed retention for user data in all cases. Export or back up important data before cancelling where possible.
Will I get a refund?
Apple App Store refunds
Refunds must be requested directly from Apple via Apple Support or the “Report a Problem” process. Mobapps.limited states it does not issue refunds for App Store purchases.
Google Play refunds
Request refunds through Google Play Support; the developer cannot directly issue refunds for Play Store purchases. Time windows and outcomes are controlled by Google.
Web and other platforms
Mobapps.limited provides no clear site-level refund policy or 14‑day cooling‑off right. Refunds on web purchases appear to be at the developer’s discretion or only when legally required.
Mobapps Limited plans and pricing
Where to check prices
For current plans and pricing check the official subscription page on the Mobapps website.
Official subscription details are available at the company subscription page; do not rely on third‑party price listings for exact rates.
Currency and local prices
No verified Singapore (SGD) pricing for 2025/2026 was found in the public materials provided. Confirm local prices in the store or web checkout before subscribing.
Your consumer rights in Singapore
General rights
Singapore consumer protections such as the Consumer Protection (Fair Trading) Act (CPFTA) may apply to unfair practices and defective services.
Practical steps under Singapore law
If you believe a practice is unfair or deceptive, consider contacting the Consumers Association of Singapore (CASE) for guidance and possible mediation.
Evidence and escalation
Keep receipts, screenshots and correspondence as evidence. Small claims and advisory services may assist if the platform or developer refuses a warranted refund.
Customer experiences
Reported negative issues
User reports include aggressive subscription practices, unexpected charges after trials, and difficulty cancelling even after app deletion.
Other complaints cite app instability, poor scanning/PDF conversion quality, limited free features, and privacy concerns about data handling.
Balance and context
No verified positive review summaries were provided in the supplied data. Reported issues appear frequently enough to advise caution and careful record keeping.
Documentation checklist
Essential items to gather
- Purchase receipts from Apple or Google Play, and payment card/bank statements showing charges.
- Screenshots showing subscription settings, trial start/end dates, and any cancellation attempts.
- Emails exchanged with the developer (info@mobapps.limited) and timestamps of web cancellations.
Optional but useful items
- App version, device details, and any error messages showing technical faults.
- Copies of app store review pages or third‑party summaries that document widespread issues.
Common mistakes
Assuming deleting the app cancels billing
A common error is deleting the app and assuming subscriptions stop. App removal does not cancel auto‑renewal; cancel via store or account settings.
Missing the cancellation window
Waiting until the last moment can fail; Apple and the store guidance indicate cancellation at least 24 hours before the trial or billing period ends.
Contacting the wrong party
Requesting refunds from the developer for App Store or Play Store purchases often fails. Use the respective store support for refund requests.
Comparative recap
Summary view
The table below compares cancellation routes and refund availability across platforms where Mobapps subscriptions are sold.
How to read this table
Use the platform row that matches how you purchased the subscription and follow the listed cancellation/refund route.
| Platform | Cancellation method | Refunds | Period |
|---|---|---|---|
| Apple App Store | Cancel via your Apple ID Subscriptions in account settings; cancel ≥24 hours before period ends; deleting the app does not cancel. | Request via Apple Support / “Report a Problem”; developer does not issue App Store refunds. | Varies (monthly / annual) |
| Google Play Store / other stores | Cancel via Google Play > Subscriptions or the relevant store account settings; cancel ≥24 hours before period end. | Request via Google Play Support; developer cannot directly refund Play Store purchases. | Varies (monthly / annual) |
| Web (xScan account) | Log in to your xScan account on mobapps.limited and cancel in Billing/Subscription, or email info@mobapps.limited. | No clear site refund policy; refunds likely at developer discretion or if legally required. | Varies (monthly / annual) |
After cancelling
What to monitor
Watch your bank/card statements for unexpected charges after cancellation and retain proof of the cancellation date. Note when your access expires.
Help and further reading
Official subscription details are available on Mobapps’ subscription page: Mobapps subscription info.
For a stepwise cancellation walkthrough for some apps, see an external guide: AppCutter cancellation guide.
Address
Registered office
Mobapps Limited (as referenced in their terms) lists a registered office in Cyprus: 26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.
Support contact
For web account cancellation, include your account details and send requests to info@mobapps.limited. Keep copies of all messages for dispute purposes.