Cancellation Powervpn: Simple Process

What is Powervpn

Service overview

PowerVPN is a subscription-based VPN app that provides encrypted internet access, privacy protection, and the ability to bypass geo-restrictions.

The app is distributed through mobile app stores and offers an in‑app upgrade called PowerVPN Premium for full features and unlimited speed/bandwidth.

Where information comes from

Terms and public app listings describe billing and some policies; however, certain details (like web/direct cancellation or refunds) are not fully specified in public Terms.

Key references: the PowerVPN Terms and the App Store listing for Singapore.

How to cancel Powervpn

Cancel on App Store (iOS)

• Open your Apple App Store account settings on your iPhone/iPad or via iTunes on desktop.
• Go to Subscriptions, find "PowerVPN" or "Power VPN", and select Cancel Subscription.
• Note: deleting the app does not cancel the subscription; manage cancellations through your Apple account.
• PowerVPN App Store listing: Power VPN on App Store (SG)

Cancel on Google Play (Android)

• Open Google Play on your Android device and go to Payments & Subscriptions → Subscriptions.
• Find PowerVPN and choose Cancel subscription following Google Play prompts.
• PowerVPN’s Terms do not explicitly specify Google Play steps, so follow Google’s standard subscription flow.

Cancel web/direct purchases

• PowerVPN’s public Terms do not give an explicit web/direct cancellation procedure.
• If you purchased direct, check any account dashboard or contact support; the Terms indicate no specific method.
• Refer to the Terms for contractual language: PowerVPN Terms

What happens when you cancel

Access after cancellation

After cancelling, you normally retain access until the end of the current paid billing period.

Access ends when the subscription term expires; the app may still be installed but premium features will stop once the paid period finishes.

Automatic renewals and billing

Automatic renewals stop after you cancel, but the last paid period remains active until its expiry.

For App Store subscriptions, billing is governed by Apple’s renewal schedule and your Apple account settings.

Data and account status

Cancellation does not necessarily delete your account or stored settings; Terms do not provide full data-deletion steps.

If you need account deletion, check the Terms or contact support via the official Terms page.

Will I get a refund?

Refunds for App Store (iOS)

PowerVPN’s Terms state subscription fees are non‑refundable except as required by applicable law or the App Store refund policy.

If you believe a refund is due, request it through Apple’s refund process (Apple handles App Store billing and refunds).

Refunds for other platforms

• The Terms do not set out a refund policy for Google Play or web/direct purchases.
• For Google Play purchases, follow Google Play refund procedures; for web/direct purchases, you may need to contact provider support.

Exceptions and practical steps

Statutory consumer rights (see next section) may apply in Singapore even if Terms say “non‑refundable.”

Keep receipts and timestamps to support any refund request with Apple, Google, your payment provider, or Powervpn support.

Powervpn plans and pricing

Current App Store plan (SG)

Notes on pricing

Price reflects the iOS App Store in Singapore as of the recent crawl and is for a 1‑month plan.

No annual or multi‑month plans were found on the App Store; website pricing/localized SGD pricing is not clearly provided in public pages.

Your consumer rights in Singapore

Statutory protections

Singapore’s Consumer Protection (Fair Trading) Act may provide remedies for unfair practices, misrepresentation, or defective services.

These statutory rights can exist even if a provider’s Terms state no refunds.

Practical steps under local law

• Document dates, receipts, and correspondence when seeking refunds or disputing charges.
• Contact your bank or card issuer to inquire about reversal or chargeback options if the provider is unresponsive.

Where to escalate

If Powervpn does not resolve a legitimate complaint, consider filing a dispute with your payment provider or seeking guidance from Singapore consumer protection bodies.

Note: specific government/contact links are not included here; consult official Singapore consumer resources for next steps.

Customer experiences

What public listings show

PowerVPN is listed on the Singapore App Store and on several app review pages where users can leave ratings and comments.

See the App Store listing for reviews in Singapore: App Store (SG)

Independent reviews and notes

Independent sites and aggregated review pages offer additional perspectives; these may highlight usability, speed, or support experiences.

Examples of public pages: Indus App Store reviews and VPNCoupons review.

Balanced takeaway

Public information on user experience is mixed and limited; always check the store listing reviews and recent comments before subscribing.

If you rely on prompt refunds or responsive support, keep documentation and check store‑level support channels (Apple/Google) first.

Documentation checklist

Essential items to gather

• Purchase receipt or invoice showing date, amount, and payment method.
• Your Apple ID or Google Play account email used for the subscription.
• Screenshots of subscription status, billing entries, and any confirmation emails.

Supporting evidence for disputes

• Conversation logs or emails with PowerVPN support (if any).
• Transaction IDs from Apple/Google or your bank statements.
• Reference to the Terms: PowerVPN Terms

Common mistakes

Deleting the app without cancelling

Many users believe removing the app stops billing; it does not. Subscriptions must be cancelled through the store account.

Always confirm cancellation in your App Store or Google Play subscriptions list.

Assuming an automatic refund

Terms state that subscriptions are generally non‑refundable; do not assume a refund will be issued automatically after cancelling.

If you think a refund is warranted, submit a formal request to Apple/Google or the payment provider with documentation.

Using the wrong account

If you have multiple Apple/Google IDs, cancelling the wrong account's subscription is a common error.

Verify which account was used for the original purchase before cancelling.

Comparative recap

Quick comparison

Recommended actions

For App Store purchases use Apple support for refunds. For Google Play use Google’s subscription and refund flow.

For direct purchases, collect documentation and contact provider support as per the Terms.

After cancelling

Confirm cancellation

• Check your App Store or Google Play subscription list to confirm the subscription status.
• Retain confirmation screenshots or emails that show the cancellation and end date.

Follow-up actions

• If you need a refund for an App Store purchase, request it via Apple’s refund process (Apple handles billing for App Store purchases).
• If issues persist, contact your payment provider or raise a dispute with your card issuer using gathered documentation.

Useful official links

PowerVPN Terms: https://powervpn.dlab.link/terms

PowerVPN App Store (SG): https://apps.apple.com/sg/app/power-vpn-secure-vpn-proxy/id1485633776

Address

Headquarters

500 Yale Ave N, Seattle, Washington, 98109 US

Notes

This address is provided from available business context and may refer to the corporate contact on record.

If you require official company contact information for legal or refund purposes, consult the Terms page linked above for the most current details.