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Cancellation service #1 in Singapore
VyprVPN is a subscription-based VPN service that encrypts your internet connection and routes traffic through remote servers to enhance privacy and bypass geo-restrictions.
It offers apps for desktop and mobile, multiple subscription plans, and customer support channels for account management and refund requests.
Key features include encrypted connections, multiple server locations, and a user-friendly interface across devices.
Plans differ by billing period; the vendor provides a 30-day money-back guarantee for website sign-ups (exceptions apply for app-store purchases).
After cancellation via the website, your subscription typically remains active until the end of the current billing period.
You can continue using VyprVPN until that date; access is not usually cut immediately upon cancelling.
No further recurring charges should occur after cancellation takes effect at period end.
Account data, billing records, and service settings may remain per VyprVPN's data and retention policies; contact support to request specific actions.
VyprVPN offers a 30-day money-back guarantee for new sign-ups made via their website.
You must contact VyprVPN support (live chat or email) within 30 days to request a refund; canceling alone does not automatically trigger a refund.
Refunds, once approved, typically take about 7 - 10 business days to appear, depending on the payment method.
Missing the 30-day window makes refunds more difficult and they are then handled on a case-by-case basis.
Below are the plan options and local converted prices stated for Singapore dollars.
Pricing is converted from USD and billed in USD by VyprVPN; local billing may vary by store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | S$12.70/month | Monthly | Full features; 30-day money-back guarantee (3-day trial on mobile) |
| Annual | S$6.35/month (approx. S$76.20 billed annually) | Annual | Full features; 30-day money-back guarantee |
| 2-Year | S$3.81/month (approx. S$91.44 billed every 24 months) | 2-Year | Full features; 30-day money-back guarantee |
Prices shown are approximate conversions (1 USD ≈ 1.27 SGD at early-Feb 2026 rates) and VyprVPN bills in USD.
Check your chosen store (website, Google Play, Apple App Store) for final local pricing and taxes.
Under Singapore's Consumer Protection (Fair Trading) Act (CPFTA), the 5-business-day cooling-off right applies only to certain contracts such as doorstep sales.
This statutory cooling-off right does not generally apply to online VPN subscription purchases.
There is no automatic statutory right to cancel digital subscriptions or obtain refunds beyond the vendor's stated policy.
Your best protection is VyprVPN’s 30-day money-back guarantee for web purchases; app-store purchases rely on the store's refund mechanisms.
Some users report fast speeds, stable connections, and responsive customer support in public reviews.
Positive experiences often cite quick responses from support and reliable performance for certain use cases.
Complaints include difficulties obtaining refunds, app instability on some devices, and issues with cancellation or billing after account changes.
Several reports describe problematic support interactions or repeated billing despite cancellation; weigh these when deciding.
A common error is cancelling the app on the device but not the subscription at the store or website. Example: cancelling the app on iPhone does not cancel an App Store subscription unless done in Subscriptions.
Always confirm that the subscription status shows "Cancelled" in the store or website account used for billing.
Many users assume cancelling automatically refunds them; this is not the case. Example: website users must request a refund separately within 30 days.
For app-store purchases, you must request refunds through Apple or Google, not VyprVPN’s support policy.
The table below summarizes cancellation routes and refund eligibility for each purchase channel.
Use this to decide where to request cancellation and how to pursue refunds.
| Purchase channel | Cancel method | Refund eligible | Refund route |
|---|---|---|---|
| Website / direct | Account → Subscriptions → Cancel subscription | Yes (30-day money-back for new sign-ups) | Request via VyprVPN support (live chat or email) |
| Google Play Store | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | No (not covered by VyprVPN guarantee) | Request refund from Google Play support |
| Apple App Store / iTunes | iOS Settings → Apple ID → Subscriptions → Cancel | No (not covered by VyprVPN guarantee) | Request refund from Apple’s refund channels |
If you need a refund and are within 30 days, buying directly from the VyprVPN website gives the clearest route for a refund.
For purchases via app stores, prepare to use the store's refund process and keep receipts handy.
Confirm the subscription status in the account or app store and save screenshots of cancellation confirmations.
Monitor your bank or card statement for any further charges and retain records if unexpected charges occur.
For independent reviews and additional context, see these resources:
Obergrubenweg 8, 6045 Meggen, Switzerland
This address has been listed in cancellation templates and public company information; contact support for updated details.
If you require a postal cancellation notice, include your account email, subscription details, and a copy of the receipt.
Keep records of any mailed correspondence and consider also contacting support via live chat or email for faster confirmation.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.