Cancellation Speedify: Easy Method

What is Speedify

Overview

Speedify is a VPN service that improves connection reliability and privacy by combining multiple internet connections and encrypting traffic.

It is offered as apps and subscriptions through Speedify's website and major app stores.

How it is sold

Speedify sells subscriptions on its website and via in-app purchases through Apple App Store and Google Play.

Different purchase channels have different cancellation and refund rules; see sections below for details.

How to cancel Speedify

Cancel via Speedify website

• Open the Subscription Management Portal at my.speedify.com and sign in with the account used to subscribe.
• Find the active subscription and select the option to cancel; this stops future renewals but keeps access until the end of the paid period.
• If you prefer, contact Speedify support by live chat or email for help with cancellation.

Cancel via app stores

• Apple App Store purchases: cancel and request refunds through Apple; Speedify cannot cancel or refund App Store purchases.
• Google Play purchases: cancel and request refunds through Google Play; Speedify cannot process these cancellations or refunds.

What happens when you cancel

Access after cancellation

Cancelling a subscription via Speedify's website stops automatic renewal but does not immediately remove access.

You retain full service until the end of the paid billing period you already paid for.

Data and account effects

Cancelling generally affects billing only; account settings and saved configurations typically remain unless you delete the account.

If you want data removal, contact support explicitly to request account deletion or data removal instructions.

Will I get a refund?

Refunds for website purchases

Speedify offers a 30-day money-back guarantee for purchases made directly via the Speedify website.

• To qualify, request a refund within 30 days of the original purchase date.
• No refunds are provided for recurring billing payments if you cancel after a renewal; refunds apply only if requested within the 30-day window.

Refunds for App Store purchases

Purchases made through Apple App Store or Google Play must be refunded via those stores' support channels.

Speedify cannot issue refunds or cancel subscriptions purchased through App Store / Google Play; contact Apple or Google for those requests.

For Speedify's refund policy see the official support article: Speedify refund policy.

Speedify plans and pricing

Available SKUs (Singapore App Store prices)

The table below lists the in-app purchase prices that appear in the Singapore App Store listings.

Periods are those shown in available data; many IAP items do not clearly label period.

Notes on pricing

Official website lists USD prices on the store page; Singapore SGD prices are shown in the App Store.

Check the exact SKU and billing period at purchase time before confirming any subscription.

Your consumer rights in Singapore

Cooling-off and refunds

Under Singapore consumer protection, digital services sold directly by a supplier may offer a cooling-off or refund window.

Speedify's 30-day money-back guarantee for website purchases aligns with typical protections for direct sales in Singapore.

App Store purchases and platform rules

Purchases through Apple App Store or Google Play are governed by those platforms' terms and dispute processes.

Speedify cannot control or override platform refund or cancellation policies for in-app purchases.

Customer experiences

Positive feedback

Some users report successful refunds or support resolving issues even when the UI caused confusion.

There are individual reports where support provided a refund while allowing users to retain access to a plan.

Negative feedback

Common negative themes include reports of continued unauthorized charges after cancellation and difficulty removing billing details.

Trustpilot shows a notable share of 1‑star reviews citing billing challenges and disputes over refunds.

Documentation checklist

What to prepare before cancelling

• Account email or username used to subscribe to Speedify.
• Proof of purchase: receipt, order number, or App Store/Google Play confirmation.
• Date of purchase and last renewal date (to check 30-day refund eligibility).

What to include in support requests

• Clear statement of the request (cancel subscription / request refund / delete account).
• Attach receipts and relevant screenshots showing active subscription or charges.

Common mistakes

Missing the refund window

Example: waiting until after a renewal to request a refund; recurring payments are not refunded if the 30‑day window has passed.

Tip: check purchase date and request refunds promptly if you want a refund for a website purchase.

Using the wrong channel

Example: contacting Speedify for an App Store purchase refund; Speedify cannot process those refunds.

Tip: use Apple or Google support for in-app purchases, and Speedify's portal/support for website purchases.

Comparative recap

Channel comparison

The table below compares cancellation and refund handling across channels to help you choose the right route.

Key takeaway

If you purchased on Speedify's website you can cancel and request a refund there within 30 days.

If you purchased via an app store, use that store's cancellation and refund processes.

After cancelling

Follow-up actions

• Keep your purchase receipt and confirmation of cancellation until your billing period ends.
• Monitor your bank or card statements for any unexpected charges after cancellation.

Helpful links

Speedify refund policy: support.speedify.com - Refund Policy

Speedify store page: speedify.com/store

Apple App Store (Singapore) listing: Speedify on the App Store (SG)

Address

Corporate address

Speedify / Connectify corporate mailing address (listed in company materials):

1429 Walnut Street, 2nd Floor, Philadelphia, PA 19102, United States

Support and contact

For website purchases and refunds use Speedify's support channels linked on the official site and refund policy page.

For App Store or Google Play purchases contact Apple or Google support directly for cancellations and refund requests.