Cancellation Speedify: Easy Method

What is Speedify

Service overview

Speedify is a subscription-based VPN service that combines multiple internet connections to improve speed and reliability for streaming, gaming and general browsing.

Main features

It offers connection bonding, automatic failover and encryption to help maintain a stable connection when one link is weak or drops.

How to cancel Speedify

If you purchased on Speedify website

• Sign in to the Subscription Management Portal at my.speedify.com and cancel from your account dashboard.
• Or contact Speedify support via live chat or email to request cancellation.
• See Speedify’s official subscription guide: Manage subscriptions.

If you purchased via an app store

• Apple App Store purchases must be cancelled and refunded through Apple (Speedify cannot cancel or refund App Store charges).
• Google Play purchases must be cancelled and refunded through Google Play (Speedify cannot cancel or refund Google Play charges).
• Refer to the relevant app store’s subscription management and refund procedures when applicable.

What happens when you cancel

Access and renewal

Cancellation stops future automatic renewals but generally does not cut short your current paid period.

You usually retain access until the end of the subscription term you already paid for.

Account and data

Account information typically remains in place after cancellation; contact support if you need account deletion or data questions answered.

If you have concerns about billing or access after cancelling, contact Speedify support for confirmation.

Will I get a refund?

Website purchases

• Speedify offers a 30-day money-back guarantee for purchases made via their website if you request a refund within 30 days of purchase.
• For details see: Speedify refund policy.

App store purchases and renewals

• Purchases made through the Apple App Store or Google Play are governed by those providers; refunds for those purchases must be requested directly from Apple or Google.
• Recurring subscription payments are not refunded if cancellation occurs after a renewal; to avoid charges, cancel before the renewal date.

Speedify plans and pricing

Pricing availability

Current public pricing details were not available in the provided Speedify support resources.

Contact Speedify for the most up-to-date plan and price information.

How to get a quote

Visit the Speedify website or your account dashboard for purchasing information, or contact support for assistance.

Your consumer rights in South Africa

Cooling-off and refunds

Under general consumer protection principles, online purchases often include rights to a cooling-off or refund period for purchases made directly from a supplier.

Speedify’s 30-day money-back policy for website purchases aligns with typical cooling-off protections when applicable.

App store purchases and jurisdiction

• Purchases made through Apple or Google are subject to those providers’ terms; Speedify cannot override their refund processes.
• To dispute App Store or Google Play charges you must follow the respective provider’s dispute and refund procedures.

Customer experiences

Positive feedback

Some users report benefits such as automatic failover and occasional upload speed improvements in specific conditions.

Positive mentions appear in older reviews and highlight improved reliability for multi-link setups.

Negative feedback

Many reviews on Trustpilot raise issues including difficulties obtaining refunds or cancelling, performance problems, and billing concerns.

Complaints also mention support responsiveness and unexpected or recurring charges in some cases.

Documentation checklist

Essential purchase records

• Order receipt or invoice showing purchase date and payment method
• Account email or username used for the Speedify subscription
• Payment transaction ID or bank/statement entry for the charge

Support evidence

• Copies or screenshots of any cancellation or refund requests
• Chat transcripts or email correspondence with Speedify support
• Any error messages or screenshots demonstrating service issues

Common mistakes

Expecting refunds for app-store purchases

A common error is contacting Speedify for refunds when the purchase was made through Apple or Google Play; those refunds must be handled by the store.

Always check which platform processed the payment before requesting a refund.

Missing renewal deadlines and documentation

Failing to cancel before the renewal date often results in an immediate non-refundable charge under Speedify’s stated policy.

Not keeping receipts, transaction IDs or support correspondence makes disputes harder to resolve - retain proof of purchase and any communications.

Comparative recap

Cancellation routes compared

Key takeaway

To avoid unwanted charges, identify your purchase channel and cancel through the correct provider before renewal.

If you bought on the Speedify website and are within 30 days, request a refund per Speedify’s policy.

After cancelling

Immediate steps

• Confirm cancellation via the Subscription Management Portal or support confirmation.
• Keep receipts and confirmation emails/screenshots as proof of cancellation.

Where to get help

• Manage subscriptions and cancellation instructions: Manage subscriptions.
• Refund policy and refund requests for website purchases: Refund policy.

Address

Company headquarters

Connectify, Inc., the developer of Speedify, is listed at the following address.

Mailing address

601 Spring Garden St, 3rd Floor, Philadelphia, PA 19123, USA