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Cancel TOTAL VPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Total Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Total Vpn: Easy Method
What is Total Vpn
Service summary
Total VPN is a subscription-based virtual private network service that encrypts internet traffic, hides your IP address, and helps access geo-restricted content.
It is offered as apps for mobile and desktop and requires a paid subscription for full access.
Who uses it
Individuals in Singapore use Total VPN for privacy, streaming, and secure browsing on public Wi‑Fi networks.
Plans and features vary by platform and store (for example, iOS App Store listings show SGD prices for the Singapore region).
How to cancel Total Vpn
Cancel on iOS (App Store)
- Open the iPhone/iPad Settings app.
- Tap your name, then Subscriptions, then select Total VPN and choose Cancel Subscription.
- Service remains active until the current billing period ends.
Cancel on Android (Google Play) and Web
- Android: Open Google Play Store → profile → Payments & subscriptions → Subscriptions → select Total VPN → Cancel Subscription. Access continues until billing period end.
- Web (direct purchase): Log into your Total VPN account on the website → My Subscriptions / Membership & Billing → Click "Cancel Subscription" and confirm. Identity verification (email or first six digits of payment method) may be required.
- For official step-by-step guidance, see the help page: Total VPN cancellation help.
What happens when you cancel
Access after cancellation
Cancelling a subscription (or disabling auto-renewal) typically leaves the service active until the current paid billing period ends.
You will retain VPN access for the remainder of that period unless otherwise specified by your store or payment method.
Account and data
Cancelling the subscription does not necessarily delete your account or any stored settings; you may need to sign in and request account removal separately.
If you purchased through Apple or Google, billing is managed by those stores; Total VPN’s website may still retain account records for support and verification.
Will I get a refund?
Refund windows
Total VPN offers a money-back guarantee subject to plan type: annual or biannual plans typically have a 30-day refund window from start or renewal.
Quarterly or monthly plans generally have a 14-day refund window from start or renewal.
How to request a refund
- Refunds are not automatic when you cancel - you must explicitly request a refund within the applicable period.
- Terminate the subscription (disable auto-renewal) and contact Total VPN support to submit the refund request.
- If purchased through Apple or Google, you may need to follow the store’s refund process in addition to contacting support.
Total Vpn plans and pricing
Pricing table (Singapore iOS App Store)
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (via iOS App Store) | S$9.98 | monthly | Full VPN access via Total VPN app on iOS |
| Annual Subscription (via iOS App Store) | S$69.98 | annual | Full VPN access via Total VPN app on iOS |
Notes on prices
These Singapore-dollar prices were taken from the iOS App Store listing for Total VPN (late 2025) and may not appear on the vendor website.
Store prices and taxes can change; always confirm at checkout in your App Store account.
Your consumer rights in Singapore
Refund entitlements
- You have the right under Total VPN’s policy to request a refund within 14 days for monthly/quarterly plans and within 30 days for annual/biannual plans following purchase or renewal.
- Cancelling auto-renewal alone does not automatically grant a refund - an explicit refund request must be submitted within the applicable window.
Support and disputes
Contact support to request refunds or resolve billing issues; support channels may include email and live chat.
Some users report difficulty reaching or completing requests with support - keep records of your communications and receipts if you need to escalate.
Customer experiences
Positive feedback
- Many users praise affordability, ease of installation, and a user-friendly interface. See examples on review pages: Trustpilot reviews.
- Other positive notes highlight features such as malware scanning, duplicate file removal, and reliable connections.
Negative feedback
- Some users report difficulties cancelling subscriptions, including unrecognized email addresses or missing contact options.
- Complaints include unexpected renewals, inconsistent emails during signup, and cases where charges continued despite cancellation attempts.
Documentation checklist
Before contacting support
- Purchase receipt or invoice showing date, plan, and amount charged.
- Account email address used for the purchase (store account for Apple/Google if applicable).
- Screenshot or confirmation showing subscription status or cancellation attempt.
When you request a refund
- Exact purchase or renewal date to confirm refund eligibility (14-day or 30-day window).
- Payment method details (first six digits may be requested for verification).
- Copies of support chat logs or emails if you previously contacted support about the issue.
Common mistakes
Assuming cancellation equals refund
Many users assume stopping auto-renewal automatically triggers a refund; it does not. You must explicitly request a refund within the applicable period.
Example: you disable auto-renewal but forget to send a refund request - no refund will be issued automatically.
Using the wrong account or store
Purchases made through Apple or Google are billed by those stores; contacting Total VPN support without confirming the store account can delay resolution.
Example: a user cancels in the website dashboard but purchased via the App Store - billing may still be managed by Apple.
Comparative recap
Quick comparison
| Aspect | Period | Total VPN (notes) |
|---|---|---|
| Price example (iOS) | monthly / annual | S$9.98 (monthly); S$69.98 (annual) - iOS App Store Singapore prices |
| Refund window | monthly / annual | 14 days for monthly/quarterly; 30 days for annual/biannual (request required) |
| Cancellation method | monthly / annual | Via App Store, Google Play, or website dashboard; store-managed purchases must be cancelled in that store |
Takeaway
Confirm which store handled your purchase, act within the refund window, and keep receipts and verification details when contacting support.
When in doubt, start with the official help page for cancellation steps.
After cancelling
What to check
- Verify subscription status in the store (Apple App Store or Google Play) or your Total VPN account dashboard.
- Keep confirmation emails and screenshots of your cancellation and any refund requests.
Helpful links
- Total VPN cancellation help: https://help.totalvpn.com/__/billing/-/how-do-i-cancel-my-subscription
- Total VPN on the Singapore App Store (check store purchases/uninstall): Total VPN on App Store (SG)
- Public reviews and experiences: Trustpilot: Total VPN reviews
Address
Support contact
For billing, refund or account support contact: support@totalvpn.com.
Include your purchase receipt, account email, and any relevant screenshots to speed up handling.
Mailing address
Total VPN does not publish a physical mailing address for cancellation; use the website dashboard or support email for account issues.
If you purchased via Apple or Google, you may also use the respective store’s support channels for billing disputes.