Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel TUNNELBEAR
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tunnelbear service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tunnelbear: Easy Method
What is Tunnelbear
Overview
TunnelBear is a consumer-oriented virtual private network (VPN) that encrypts internet connections and helps users access restricted content. It focuses on simplicity and a friendly interface for casual and everyday users.
Key characteristics
The service offers free and paid subscription tiers, apps for major platforms, and straightforward account management via the TunnelBear website or mobile stores. Pricing and guarantees differ by purchase channel.
How to cancel Tunnelbear
Cancel a website subscription
- Sign in at your TunnelBear account on the TunnelBear website.
- Open the "Overview" tab in your account dashboard.
- Click "Cancel" to disable auto-renewal; service continues until the end of the paid period.
Cancel via app stores
- Apple App Store: Open Settings → [your name] → Subscriptions → TunnelBear → Cancel. Refunds, if any, must be requested through Apple.
- Google Play: Open Google Play Store → Account → Subscriptions → TunnelBear → Cancel. Refunds for Play purchases must be handled through Google Play.
What happens when you cancel
Access and service period
After cancellation through the correct purchase channel, TunnelBear typically leaves your account active until the end of the already-paid billing period. You retain access until that date.
Auto-renewal and account data
Cancellation disables auto-renewal; it does not necessarily delete your account or usage data. You should sign in and review account or app settings if you want account removal or data changes.
Will I get a refund?
Standard refund policy
TunnelBear publishes a 30-day money-back guarantee only for annual subscriptions bought directly at tunnelbear.com (applies to the first year only). To seek that refund, contact TunnelBear Support within 30 days of purchase.
Exceptions and store purchases
- Monthly plans, TunnelBear for Teams, and purchases made via the Apple App Store or Google Play are not eligible for the 30-day website guarantee.
- Refunds for App Store or Google Play purchases must be requested from Apple or Google; TunnelBear cannot process those store refunds.
- TunnelBear may consider discretionary refunds in special cases, but these are not guaranteed.
Tunnelbear plans and pricing
Pricing snapshot
The table below lists various in-app and advertised plan names and Singapore-dollar prices as reported for App Store tiers. Billing periods are shown where stated; many App Store tiers do not show full period details.
Notes on accuracy
Prices can vary by store region, exchange rates, and promotions. For official current prices and purchase routes, check TunnelBear's site or the App Store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (standard) | S$13.98 | Monthly | Unlimited data likely (app store tier) |
| Monthly - 11.99 (promotion) | S$17.98 | Monthly | Promotional tier |
| Monthly - 8.99 (promotion) | S$12.98 | Monthly | Promotional tier |
| Intro Monthly - $9.99 | S$19.98 | Monthly | Introductory pricing |
| Giant | S$10.48 | Unknown (likely annual or bundle) | Bundle or multi-device package |
| Grizzly Tunnelbear | S$79.98 | Unknown (likely annual) | High-tier/bundle plan |
| Grizzly | S$66.98 | Unknown (likely annual) | Bundle plan |
| Unlimited data for any 5 devices (low price) | S$9.98 | Unknown | Unlimited data across 5 devices |
| Unlimited data for any 5 devices (high price) | S$68.98 | Unknown (likely annual) | Unlimited data across 5 devices |
| Black Friday / Cyber Monday | S$69.98 | Unknown (promo) | Promotional bundle |
Your consumer rights in Singapore
Legal framework
Under Singapore's Consumer Protection (Fair Trading) Act, consumers have protections against false practices and defective goods or services. There is no automatic statutory right to a refund for digital services unless the service is defective or misrepresented.
Practical advice
- If you bought an annual plan directly and within TunnelBear's 30-day guarantee, you have a contractual right to request a refund.
- Store purchases (Apple/Google) follow the stores' refund rules; keep receipts and transaction records when disputing charges.
Customer experiences
Positive feedback
- Many users praise TunnelBear's ease of use, friendly design, and reliability for basic VPN needs.
- Some Singapore reviews highlight a clean interface, cross-platform support, and acceptable performance for everyday tasks.
Negative feedback
- Complaints include app instability, occasional bugs, limited exit-node choices, and perceived push toward paid tiers for formerly free servers.
- Store reviews and forums note issues with customer support responsiveness and certain long-standing bugs for some users.
Documentation checklist
What to keep
- Purchase receipt or invoice (website or App Store/Google Play receipt).
- Transaction ID, purchase date, and the email used for the TunnelBear account.
How to present your request
- When requesting refunds or support, include clear proof of purchase, the reason for refund, and any relevant screenshots.
- For store purchases, follow the store's refund flow and supply the App Store/Google Play receipt when prompted.
Common mistakes
Cancelling in the wrong place
Users often cancel in the TunnelBear app but purchased via the App Store or Google Play. Cancelling the app does not stop store billing; you must cancel through the store's subscription manager.
Assuming automatic refunds
Many expect an automatic refund after cancelling a subscription. TunnelBear does not automatically refund most cancellations; only certain annual website purchases are covered by the 30-day guarantee.
Comparative recap
Quick comparison
The table below summarizes how to cancel and refund eligibility by purchase channel to help you act quickly and correctly.
Key differences
Website purchases give TunnelBear-managed cancellation and the limited 30-day refund for eligible annual plans. App Store and Play purchases require the store for both cancellation and refund requests.
| Channel | How to cancel | Refund eligibility |
|---|---|---|
| Website (tunnelbear.com) | Sign in → Overview → Click "Cancel" | 30-day money-back on annual web purchases (first year only) |
| Apple App Store | Settings → [your name] → Subscriptions → TunnelBear → Cancel | Refunds handled by Apple; TunnelBear cannot process |
| Google Play | Google Play Store → Account → Subscriptions → TunnelBear → Cancel | Refunds handled by Google Play; TunnelBear cannot process |
After cancelling
Next steps
- Verify cancellation confirmation in your account or the store. Keep screenshots or confirmation emails for your records.
- Monitor billing statements to ensure no unexpected charges after the paid period ends.
If you need a refund
- For annual website purchases within 30 days, contact TunnelBear Support and provide purchase details.
- For App Store refunds, request them through Apple (see TunnelBear on the App Store below). For Play Store refunds, use Google Play's refund process.
Official TunnelBear pricing and account pages: TunnelBear pricing.
TunnelBear on the Singapore App Store: TunnelBear - App Store (SG).
Address
Company address
TunnelBear LLC, 141 Bathurst Street, Suite 101, Toronto, ON M5V 2R2, Canada.
Notes
This address is provided for reference; account or billing issues are typically handled through the website or the app stores rather than by postal mail.