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Cancellation service #1 in Singapore
ShieldVPN is a subscription VPN service that encrypts internet traffic, masks IP addresses and helps bypass geo-restrictions. It is offered through direct web subscriptions and mobile app stores.
Subscriptions appear via ShieldVPN’s website and through mobile app marketplaces. Terms and purchase handling vary by purchase channel (web, Apple App Store, Google Play).
Cancelling stops future auto‑renewal and prevents further billing after the current paid period. You retain access to the service until the end of your already‑paid subscription period.
Your account remains active for the remainder of the subscription term. Data retention and account deletion follow ShieldVPN’s terms; consult their Terms of Service for specifics.
ShieldVPN offers a 30‑day money‑back guarantee for initial direct web purchases. If you cancel within 30 days you are eligible for a full refund under that guarantee.
Refunds after 30 days may be considered on a pro‑rata basis only if the Service was unusable and you contacted support to attempt resolution first.
Apple App Store purchases do not fall under ShieldVPN’s 30‑day guarantee; refunds must be requested through Apple Support and are at Apple’s discretion.
Google Play purchases likewise have no ShieldVPN 30‑day guarantee; ShieldVPN may offer pro‑rata refunds only when the Service was unusable and you attempted to resolve the issue with them first.
Do not rely on third‑party price lists. Check ShieldVPN’s official pages for current plans and availability, for example the membership page: shieldvpn.net membership.
No verified Singapore Dollar (SGD) price list is publicly confirmed in the official sources we have. Confirm currency and final price at the official purchase flow before completing payment.
Singapore consumers may have protections under the Consumer Protection (Fair Trading) Act for unfair contract terms and for quality of services. These rights can affect refunds and remedies for defective services.
ShieldVPN’s Terms state that direct purchases are governed by Hong Kong law and arbitration may be via SIAC in Singapore. This contractual choice can affect enforcement and dispute routes.
ShieldVPN is presented as a straightforward VPN service with web and app store distribution. Many users choose it for basic privacy and geo‑unlocking purposes.
Independent checks note concerns: ShieldVPN (shieldvpn.net) has been flagged by a third‑party service as medium‑low trust (score 41/100) with risk indicators such as phishing and spam concerns. Consider this when evaluating trust and support options.
Common errors include not disabling auto‑renewal at least 24 hours before the renewal date and expecting an immediate stop to billing without confirming the change in Account Settings.
Users often try to cancel an App Store subscription on the ShieldVPN website or expect ShieldVPN to issue App Store refunds. Purchases made through Apple or Google must be managed through those platforms; refunds are subject to their policies.
| (Period) | Channel | Cancellation method | Refund policy |
|---|---|---|---|
| Subscription term | Web (direct purchase) | Manage in Account Settings at members.shieldvpn.net; disable auto‑renew ≥24 hours before period end. | 30‑day money‑back guarantee for initial purchase; after 30 days pro‑rata only if service unusable and issue attempted to be resolved. |
| Subscription term | Apple App Store | Cancel via Apple subscription management in iTunes/App Store settings; cannot be cancelled via ShieldVPN site. | No ShieldVPN 30‑day guarantee; request refunds through Apple Support (Apple discretion). |
| Subscription term | Google Play Store | Cancel via Google Play subscriptions in your Google account; ShieldVPN does not directly manage these cancellations. | No ShieldVPN 30‑day guarantee; ShieldVPN may offer pro‑rata only if service unusable and you sought resolution. |
Keep copies of cancellation confirmation, receipts and any support replies. Monitor your payment method to ensure no unexpected renewals occur after the period ends.
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For account and cancellation support use the ShieldVPN members area: members.shieldvpn.net.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.