Cancellation X-Vpn: Easy Method

What is X-Vpn

Overview

X‑VPN is a subscription-based virtual private network service that encrypts internet traffic and helps users bypass geo-restrictions. It is offered through mobile app stores and directly on the X‑VPN website.

Core features

Typical features include encrypted tunnelling, multiple server locations, and client apps for mobile and desktop devices. Feature sets and trial offers vary by platform and purchase method.

How to cancel X-Vpn

Cancel via Apple App Store (iPhone / iPad)

• Open Settings on your iPhone/iPad → tap your name → Subscriptions.
• Find X‑VPN → tap Cancel Subscription. The service remains active until the end of the billing period.

Cancel via Google Play and other stores

• Google Play: Open Google Play app → Profile → Payments & subscriptions → Subscriptions → select X‑VPN → Cancel Subscription. Access continues until the billing period ends.
• Other app stores (Microsoft Store, Mac Store, Apple TV, Amazon, Huawei AppGallery, Samsung Galaxy Store): follow the store’s subscription management pages per the app store’s instructions.

Cancel via web (credit card / PayPal)

• Log in at the X‑VPN website → My Account → Subscription → Cancel Subscription. Cancelling stops auto‑renewal but keeps access until expiry.

Paymentwall and coin payments

• Paymentwall: contact X‑VPN support ([email protected]) with your account details to request cancellation.
• Coin payments: purchases paid with cryptocurrency are one‑time and do not auto‑renew, so no unsubscribe action is required.

What happens when you cancel

Access after cancellation

When you cancel, automatic renewal is stopped but your subscription typically remains active until the current billing period ends. You can continue using premium features until expiry.

Data and account status

Cancelling does not usually delete your account or usage records. If you need account removal, contact support with your account details and request deletion explicitly.

Will I get a refund?

Standard refund policy

Web purchases paid by credit card or PayPal generally fall under a 30‑day money‑back guarantee. This is the primary refund route for direct website payments.

Exceptions and in‑app purchases

• Apple in‑app purchases: refunds must be requested from Apple; X‑VPN cannot issue these directly.
• Google in‑app purchases: refunds must be requested from Google Play; X‑VPN cannot process them.
• Microsoft in‑app purchases: follow Microsoft’s refund policy; X‑VPN cannot refund these directly.
• Cryptocurrency, gift cards, and phone credit payments are non‑refundable per policy.
• Refunds may be refused for abnormal usage or Terms of Service violations (for example, account sharing or renting).

X-Vpn plans and pricing

Pricing table

Your consumer rights in Singapore

Cooling‑off and cancellation rights

Under Singapore consumer protection law, digital subscription services should provide clear cancellation and refund processes. A cooling‑off right applies mainly to unsolicited remote offers.

How this applies to X‑VPN purchases

X‑VPN’s stated policy provides a 30‑day money‑back guarantee for web purchases, while in‑app purchases must follow the app store’s refund rules. If you initiated the purchase via an app store, use that store’s refund channel.

Customer experiences

Positive feedback

Users praise smooth performance, helpful customer service, and features such as strong AES‑256 encryption, WireGuard speeds, and a large server network in some professional reviews.

Common complaints

Reported negatives include intrusive ads, frequent disconnections, billing or cancellation difficulties, and mixed transparency on logging and leadership. Some users caution against using free unlimited data for highly sensitive tasks.

Documentation checklist

What to prepare before contacting support

• Account email or username used to register.
• Order receipt or invoice (app store order ID or website receipt).
• Payment method details (PayPal, card last 4 digits, or app store transaction).
• Date of purchase and subscription renewal date.
• Screenshots of subscription status or error messages, if applicable.

Common mistakes

Forgetting where you subscribed

Many users try to cancel on the website when the subscription was bought in an app store. Verify the original purchase channel (Apple/Google/website) before taking action.

Assuming cancellation equals refund

Stopping auto‑renewal does not automatically trigger a refund. Refunds depend on purchase method and the applicable 30‑day policy or store rules.

Comparative recap

Quick comparison table

After cancelling

What to check immediately

• Confirm cancellation email or subscription status in your app store or X‑VPN account.
• Verify the expiry date so you know when premium access ends and billing stops.

Useful links and contacts

• Official help and pricing: X‑VPN Help Center
• Apple App Store listing (Singapore): X‑VPN on the App Store (SG)
• Support email for Paymentwall or account requests: [email protected]

Address

Registered address

Room 3, 27/F., Ho King Commercial Centre, No. 2‑16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong.

Notes on business presence

Operational bases and support contacts may vary by region and store. For purchases through app stores, your contract is typically with the store provider for billing and refunds.