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Cancel ULTRA VPN
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ultra Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ultra Vpn: Simple Process
What is Ultra Vpn
Service overview
Ultra VPN is a subscription-based virtual private network service that encrypts your internet traffic and helps protect privacy and location data while online.
The service offers apps for multiple platforms and uses a recurring subscription model for access to its servers and features.
Primary features
Key features typically include server locations, streaming/unblocking capabilities, and connection encryption for consumer privacy needs.
Support channels are advertised as 24/7 live chat and email, though exact availability can vary by purchase channel.
How to cancel Ultra Vpn
Cancel via App Store (iOS / macOS)
- Open Settings on your Apple device and tap your name.
- Choose Subscriptions → UltraVPN → Cancel Subscription.
- Note: UltraVPN support cannot cancel App Store subscriptions for you; Apple processes those.
Cancel via Google Play (Android)
- Open the Google Play Store and find UltraVPN in My apps & games or the UltraVPN app page → Subscriptions → Cancel.
- Alternatively use play.google.com → My Subscriptions → UltraVPN → Cancel.
- If you have problems, submit a Help Center request including your Google order number and email address.
Cancel direct web purchases (UltraVPN website)
- Log into your UltraVPN dashboard on the web.
- Use Live Chat or send email to Support@UltraVPN.com to request cancellation.
- Service usually remains active until the end of the current billing period after cancellation.
What happens when you cancel
Access and billing
Cancelling stops future automatic renewals but generally leaves service active until the current paid period ends.
Billing will stop at the next renewal date; you will not be charged beyond that period if cancellation completed on time.
Account and data
Your account credentials usually remain valid for reactivation unless you delete the account explicitly.
Retention of logs or account data depends on the provider’s policies; request specifics from support if required.
Will I get a refund?
Web (direct purchases) - 30-day guarantee
UltraVPN offers a 30-day money-back guarantee for direct web purchases. Request a refund within 30 days for a full refund.
Refund requests should be sent by email and are typically processed to the original payment method within about seven days.
App Store and Google Play refunds
- App Store (Apple): Refunds are handled by Apple via reportaproblem.apple.com after you cancel auto-renewal; UltraVPN cannot issue Apple refunds.
- Google Play: Refunds are handled by Google Play; UltraVPN can assist if you provide the Google order number and email, but cannot grant refunds directly.
Exceptions and late requests
Refunds requested after the 30-day window may be considered at UltraVPN’s discretion, particularly if the service was unusable and you provide evidence.
Pro-rata refunds are possible but not guaranteed and depend on the circumstances and supporting information provided.
Ultra Vpn plans and pricing
Pricing table
| Plan | Period | Price (SGD, estimated) | Features |
|---|---|---|---|
| Monthly (estimated) | Monthly | S$10.80 (approx.) | Full UltraVPN service |
| Annual (estimated) | Annual | S$4.03/month (approx.) | Full UltraVPN service, billed annually |
| Two-Year (estimated) | Two-Year | S$2.69/month (approx.) | Full UltraVPN service, billed every 2 years |
Pricing notes
Prices shown are estimates converted from USD and may vary by billing currency, App Store regional pricing, taxes, and promotions.
Actual amounts billed on your statement may differ; check your purchase confirmation or app store listing for the precise charge.
Your consumer rights in Singapore
Legal overview
Singapore consumer protection law allows consumers to seek refunds for digital services in cases of unfair contract terms or non-performance.
These rights support the practical 30-day guarantee UltraVPN advertises for web purchases, but in-app purchases follow app store rules.
Recommended actions for Singapore users
- Prefer purchasing via the web to ensure access to the 30-day money-back guarantee.
- Keep records of purchase receipts, cancellation confirmations, order numbers, and all communications with support.
- Monitor bank/card statements for unauthorized charges and escalate to your bank if needed.
- If issues remain unresolved, consider contacting the Consumers Association of Singapore (CASE) for assistance.
Customer experiences
Positive feedback
- Many users report easy installation and a beginner-friendly interface.
- Some reviewers note good initial pricing and occasional fast speeds suitable for streaming and unblocking content.
- Support availability via live chat and email and some successful, prompt refunds have been reported.
Negative feedback
- There are reports of unauthorized charges or auto-renewals continuing after cancellation.
- Some users describe delays or refusals in getting refunds and obstructive support experiences.
- Technical issues such as connection instability, high battery usage on mobile, and inconsistent speeds have been reported.
Documentation checklist
Essential purchase documents
- Receipt or order confirmation showing purchase date, plan, and amount.
- Payment method details and the last four digits of the card used (if relevant).
- App store order number for Apple or Google Play purchases.
Cancellation and support records
- Screenshot or copy of cancellation confirmation from dashboard, app store, or support chat.
- Copies of emails or chat transcripts with support, including timestamps.
- Any refund confirmation or reference number issued by UltraVPN, Apple, or Google Play.
Common mistakes
Not cancelling in the right place
Many users try to cancel via UltraVPN support when the subscription was purchased through Apple or Google Play.
Because app-store subscriptions must be canceled via Apple/Google, support cannot stop those renewals for you.
Missing proof for refunds
Failure to keep receipts, order numbers, or cancellation screenshots delays refunds or causes disputes to be closed against you.
Always capture order IDs and any chat/email confirmations immediately after requesting cancellation or refund.
Comparative recap
Quick comparison table
| Feature | Period | Web (direct) | App Store (Apple) | Google Play |
|---|---|---|---|---|
| How to cancel | Immediate | Dashboard → Live Chat or email to Support@UltraVPN.com | Settings → [your name] → Subscriptions → UltraVPN | Play Store → Subscriptions → UltraVPN |
| Who issues refunds | 30 days | UltraVPN (30-day money-back for web purchases) | Apple handles refunds; contact Apple | Google Play handles refunds; Google may assist |
| Typical refund processing time | ~7 days | About 7 days to original payment method | Varies by Apple’s process | Varies by Google Play’s process |
How to choose
If you value an easy refund policy and direct support, buy via the web to use the 30-day guarantee.
If you buy in-app for convenience, be prepared to use Apple or Google refund processes and keep app-store order numbers.
After cancelling
What to monitor
- Check that auto-renewal is marked as canceled in your account or app store subscription list.
- Monitor your bank or card statement for any unexpected charges after cancellation.
Helpful links and contacts
For Apple App Store subscription details, see the UltraVPN app listing on the Singapore App Store:
UltraVPN on the App Store (Singapore)
For web purchases, contact UltraVPN support by email: Support@UltraVPN.com or via the dashboard live chat.
Address
Registered office
UltraVPN’s registered office address is: 128 City Road, London, United Kingdom, EC1V 2NX.
Notes on contacting
No physical cancellation address is typically required; support and cancellation are handled online via dashboard, email, or app store portals.
If you need escalation in Singapore, prepare documentation and consider contacting the Consumers Association of Singapore (CASE) for unresolved disputes.