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Cancellation service #1 in Singapore
VPN 360 is a consumer VPN application that encrypts internet connections and masks IP addresses to improve privacy and access to restricted content.
The app is distributed through mobile app stores and offers free and paid tiers with premium servers and ad‑free options.
Features commonly promoted include unlimited data, premium servers, and multi‑device support for paid plans.
Actual behavior, performance and privacy practices vary by platform and have mixed user feedback.
After cancelling, service generally remains active until the paid period ends, whether monthly or annual.
You will keep access to premium features for the remainder of that billing term.
Cancelling stops future auto‑renewals but does not retroactively reverse charges already billed.
To stop future charges, ensure the subscription is canceled in the platform where it was purchased.
Cancellation typically does not delete your account or stored settings; check account options on the website if you wish to remove data.
For any formal data deletion requests, follow the app’s privacy policy procedures or contact support where available.
VPN 360 does not offer a money‑back guarantee. Once a subscription is purchased (via App Store or Google Play), VPN 360 itself does not provide refunds.
This policy means refunds are generally not available from VPN 360 after purchase.
The following prices reflect Singapore App Store in‑app purchase listings as of late 2025.
Promotional or trial bundles may display other amounts and are not the standard monthly/annual rates below.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Premium Monthly | S$17.98 | Monthly | Unlimited data, ad‑free, premium servers, up to 10 devices, enhanced speeds |
| Premium Annual | S$99.98 | Annual | Unlimited data, ad‑free, premium servers, up to 10 devices, enhanced speeds (billed yearly) |
There is no explicit 14‑day right of withdrawal or guaranteed refund from VPN 360 under its Terms.
Consumers should rely on the app store/platform refund policies where applicable.
If you believe a provider misled you or breached consumer protection laws in Singapore, you may seek advice from local consumer protection bodies.
Document communications and charges; this helps if you need to file a complaint or dispute with the platform or regulator.
Aggregated user sentiment is largely positive in some listings; for example, an aggregated source reports about 78.7% positive sentiment and a high average rating.
Positive notes commonly mention that the app appears safe and delivers premium content for some users.
Experiences vary: some users report satisfactory basic VPN use, while others report performance, privacy and usability shortcomings.
Check recent reviews and test the service within any refundable window provided by the purchase platform.
Many users uninstall the app thinking the subscription is cancelled. This does not stop billing.
Always cancel the subscription in Google Play, Apple subscriptions, or your web account depending on purchase method.
Users sometimes miss short refund windows offered by Google or Apple and lose eligibility for a platform refund.
Act quickly if you want to request a refund from the app store where the purchase was made.
Attempting to contact VPN 360 for an App Store or Google Play refund will generally not succeed; the platform controls those refunds.
Use the store’s refund tool and keep evidence of your request and subscription status.
The table below summarizes the main paid offerings and a few practical differences to consider.
| Plan | Price (S$) | Period | Devices | Refund guarantee |
|---|---|---|---|---|
| Premium Monthly | S$17.98 | Monthly | Up to 10 | None from VPN 360; check platform refund rules |
| Premium Annual | S$99.98 | Annual | Up to 10 | None from VPN 360; check platform refund rules |
Confirm the subscription status in the store (Google Play or Apple) and check that auto‑renewal is off.
Keep the cancellation confirmation or screenshot for records.
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Use the app store support mechanisms for purchases made through Google Play or Apple.
For web dashboard billing or account issues, sign in to your VPN 360 account and follow the account support options available there.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.