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Cancellation service #1 in Singapore
VPN Super Unlimited Proxy is a subscription-based virtual private network service that routes and encrypts your internet traffic to provide privacy and access to geo-restricted content.
The app is available on mobile platforms and as a direct website subscription, offering multiple server locations and various subscription terms.
Typical uses include private browsing, bypassing regional streaming restrictions, and masking IP addresses while on public Wi‑Fi networks.
Features and pricing vary by purchase channel (website vs App Store / Google Play), which affects cancellation and refund options.
After cancellation your service continues until the end of the paid billing period; there is no immediate termination of access on web purchases.
Reactivate the subscription any time via the account Settings before the period ends if you change your mind.
Cancellation prevents future automatic renewals but does not refund past billing unless a qualifying refund is issued.
Ensure cancellation is completed on the same platform where you purchased to avoid unexpected charges.
Your account and settings typically remain available after cancellation; the provider’s privacy policy governs retained data.
If you want account deletion, contact support through the purchase platform or the app’s account options.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1 Month (Website) | S$16.99 | Monthly | Direct website purchase; unlimited bandwidth; multiple devices; no-logs; 30-day money-back guarantee |
| 6 Months (Website) | S$11.99/month (billed S$71.94) | 6-Month | As above, with ~29% savings vs monthly |
| 12 Months (Website) | S$8.49/month (billed S$101.88) | Annual | As above, with ~50% savings vs monthly |
| 1 Month (App-Store) | S$17.98 | Monthly | In-app purchase via App Store (includes platform fees) |
| 6 Months (App-Store) | S$89.98 | 6-Month | In-app purchase via App Store |
| 12 Months (App-Store) | S$108.98 | Annual | In-app purchase via App Store |
| 1 Week (App-Store) | S$14.98 | Weekly | In-app purchase via App Store |
| 3 Months (App-Store) | S$33.98 | 3-Month | In-app purchase via App Store |
Website pricing is typically lower than App Store pricing due to platform fees.
Website purchases include the 30-day money-back guarantee for first subscriptions; App Store purchases use Apple’s billing terms.
If you bought directly from the website, the 30-day money-back guarantee gives a clear right to a full refund for the first subscription when the provider’s terms apply.
Keep your purchase confirmation and cancellation records to support any refund claim.
Purchases through Apple or Google are subject to those platform refund processes and developer terms rather than the vendor’s direct refund handling.
If you have unresolved issues, you may seek assistance from local consumer support organisations such as the Consumers Association of Singapore (CASE).
Some users report the app is easy to use, offers many server options, and is suitable for casual browsing or accessing region-locked content.
App store ratings note a user-friendly interface and acceptable performance for light use.
Common complaints include frequent disconnections, inconsistent speeds, and intrusive ads for free or lower-tier users.
Privacy concerns have been raised around data collection and unclear logging/sharing practices in some reviews.
Removing the app from your device does not stop subscription billing. Always cancel via the website account page or the platform subscription settings.
Make sure you cancel on the same channel you purchased from - website, Apple App Store, or Google Play - to avoid continued charges.
For web refunds, the 30-day money-back guarantee applies to the first subscription only; missing the 30-day window may forfeit the refund.
| Feature | Website purchase | App Store purchase |
|---|---|---|
| Example 1‑month price | S$16.99 | S$17.98 |
| Example 12‑month price (total) | S$101.88 (S$8.49/month) | S$108.98 |
| Refund policy | 30-day money-back (first subscription) | Refunds via Apple; vendor cannot directly refund |
| How to cancel | Account Settings on website → Cancel | iOS Settings or App Store → Subscriptions → Cancel |
Buying on the website usually gives lower prices and a direct 30-day refund for first-time purchases.
Purchases via App Store are more expensive and must be managed/refunded through Apple’s systems.
Super Unlimited Inc. (company behind the app) lists a US headquarters address: 541 Jefferson Ave, Ste 100, Redwood City, CA 94063, USA.
No dedicated Singapore postal address was identified in available information; for account or refund queries use the purchase platform or in-app support options.
If you need consumer assistance in Singapore, consider contacting local consumer protection services such as CASE for guidance.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.