Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel WEBROOT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Webroot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Webroot: Easy Method
What is Webroot
Service overview
Webroot is a cloud-based cybersecurity service that provides antivirus, anti‑malware, VPN, identity protection and device cleanup features for consumers and families.
It is subscription-based and managed through user accounts or mobile app stores depending on how the licence was purchased.
How subscriptions work
Subscriptions auto‑renew by default unless you disable auto‑renewal in your account or via the store (App Store / Google Play).
When purchased directly, Webroot’s policies and support channels apply; purchases via Apple or Google are governed by those stores.
How to cancel Webroot
Cancel when purchased directly from Webroot
- Sign in to your Webroot account on the official website.
- Go to your subscription or billing settings and disable auto‑renewal or select cancel.
- If you cannot cancel online, contact Webroot customer support from the website for assistance.
Cancel when purchased via App Store or Google Play
- App Store (iOS): Open your Apple ID subscriptions in the App Store and cancel there.
- Google Play: Open Google Play > Subscriptions and cancel the Webroot subscription.
- For store purchases, follow Apple/Google refund procedures if you seek a refund.
What happens when you cancel
Access and protection
After cancelling, your protection typically continues until the end of the current billing period.
No immediate loss of service usually occurs unless specified by the store’s rules.
Renewal and data
Auto‑renewal is stopped for future periods; you retain account data and settings unless you request deletion.
Download access for installers remains available in your account for reactivation or reinstalling.
Will I get a refund?
Direct Webroot purchases
- Webroot offers a 60‑day money‑back guarantee for most consumer products purchased directly from its official site if you request a refund within 60 days.
- Annual cancellations may be eligible for prorated refunds for the unused portion after the current month.
App Store and Google Play purchases
- Refunds for subscriptions bought via the App Store or Google Play must follow Apple’s or Google’s refund policies and procedures.
- Use Apple’s reportaproblem.apple.com or Google Play help to request store refunds where applicable.
Webroot plans and pricing
Summary of common plans
Below are indicative annual plans converted to SGD from Webroot’s listed prices; local pricing may differ.
Check the official Webroot site for regional pricing and current offers.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Essentials (1 device) | S$67.50 | annual | Basic antivirus for 1 device |
| Essentials (3 devices) | S$94.50 | annual | Basic antivirus for up to 3 devices |
| Premium (5 devices) | S$175.50 | annual | Antivirus + identity/cleanup for up to 5 devices |
| Total Protection (5 devices) | S$243.00 | annual | Premium features + VPN, backup, parental controls for 5 devices |
| Premium Family (10 devices) | S$337.50 | annual | Premium protection for up to 10 devices and identities |
| Total Protection Family (10 devices) | S$405.00 | annual | Full protection including VPN and backup for 10 devices |
Your consumer rights in Singapore
Rights for App Store purchases
Consumers retain rights under Apple’s media services terms and Singapore consumer protection laws when buying via the App Store.
Refunds may be requested via Apple’s report a problem portal; outcomes depend on Apple’s assessment and local regulations.
Rights for direct purchases
For direct Webroot purchases, Webroot’s stated refund policy governs refunds, subject to statutory consumer protections in Singapore.
Always check the refund window and retain proof of purchase when requesting refunds under consumer law.
Customer experiences
Positive feedback
Many users report Webroot is simple, non‑invasive, cloud‑based and easy to install and manage.
Customers appreciate the lightweight performance and perceived value for basic protection.
Negative feedback
Some users report support can be unresponsive for smaller customers and that issues took long to resolve.
There are complaints about billing problems: unexpected auto‑renewals, difficulty cancelling, refund portal errors and repeated charges.
Documentation checklist
What to gather before contacting support
- Order number or receipt (email confirmation or invoice).
- Email address used for the Webroot account and the account username or ID.
- Transaction date and payment method details (last 4 digits of card).
Additional helpful items
- Screenshots of billing charges, renewal notices or error messages.
- Device details and licence keys if applicable, plus any previous correspondence with support.
Common mistakes
Assuming cancellation was completed
Example: Users sometimes disable auto‑renew but do not confirm cancellation; the subscription can still renew if not saved correctly.
Always verify cancellation confirmation by email or account billing page.
Requesting refunds from the wrong channel
Example: Asking Webroot for a refund for a purchase made through Apple or Google will often be denied; refunds must be sought through the store.
Match your refund request to the original purchase channel to avoid delays.
Comparative recap
At-a-glance comparison
The table below compares cancellation method, typical refund window and common issues by purchase channel.
| Channel | How to cancel | Typical refund policy | Common issues | |
|---|---|---|---|---|
| Webroot (website) | Cancel in account settings or contact Webroot support | 60‑day money‑back guarantee for most direct purchases; prorated refunds for annual plans | Support responsiveness and billing disputes reported | annual |
| App Store (iOS) | Cancel via Apple ID subscriptions in the App Store | Subject to Apple refund rules; request via reportaproblem.apple.com | Store refund decisions and processing times vary | annual |
| Google Play | Cancel via Google Play > Subscriptions | Subject to Google Play refund policies | Store refund outcomes and processing delays possible | annual |
After cancelling
Verify cancellation and keep records
Check your Webroot account or store subscription page for a cancellation confirmation and save any confirmation emails.
Keep receipts and screenshots until billing and refund issues are resolved.
Official resources
For plan information or to sign in to your account, use Webroot’s official site:
Webroot official pricing and account page
Address
Singapore-specific address
Webroot does not list a Singapore-specific physical address for subscription cancellations or support in public pages.
Use the Webroot website or your store provider (Apple/Google) to manage cancellations and requests.
Global contact note
If you need further assistance and cannot find local contacts, contact Webroot through the official site’s support channels.
Refer to your purchase confirmation email for any regional partner details if supplied at purchase.