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Cancellation Webshare: Easy Method
What is Webshare
Overview
Webshare is a subscription proxy service that provides datacenter and residential proxies, a dashboard for management, and multiple payment options.
The service is used for tasks that require rotated or static IPs and is billed on a recurring basis until cancelled.
Key capabilities
Webshare offers plans with varying numbers of proxies, bandwidth-based rotating residential options, and a web dashboard for configuration.
Users can pay via common methods including Apple Pay and Google Pay where supported, with pricing published in US dollars.
How to cancel Webshare
Cancel via the Webshare dashboard (recommended)
- Sign in to your Webshare account on the Webshare site.
- Go to Settings or Billing and choose the cancel subscription option.
- Follow on-screen prompts to confirm cancellation; cancellation becomes effective in the next billing cycle.
Cancel in writing or by support
- Email [email protected] to request cancellation in writing if you prefer.
- State your account email and the request to cancel; keep a copy of your sent message for records.
- For App Store / Google Play payments, follow the same Webshare cancellation steps - Webshare’s documentation does not specify a separate app-store cancellation flow.
What happens when you cancel
Access and service period
Cancellation stops future auto-renewals but your paid access remains active until the end of the current billing period.
Auto-renewal continues until cancellation is processed, and the effective date is typically the next billing cycle.
Account and data handling
After cancellation you may be moved to a free plan when a refund (if any) is processed; credits and paid features are removed in that event.
Webshare may remove stored payment methods and adjust account features according to their post-cancellation procedures.
Will I get a refund?
Standard refund policy
Webshare’s published policy allows refunds at its sole discretion if requested within 48 hours (2 days) of purchase.
Refund eligibility is conditional and not automatic; Webshare applies usage limits when reviewing requests.
Eligibility exceptions and processing
- Time window: refund requests must be made within 48 hours of purchase.
- Usage caps: plan bandwidth used must be under 1 GB for static/datacenter plans or under 0.1 GB for rotating residential plans.
- Proxy count: fewer than 1,000 proxies used is required for eligibility.
- Processing: approved refunds typically result in downgrade to the free plan, removal of credits, deletion of payment method, and refund transfer which may take about 2 - 10 days depending on the payment provider.
There is no broad 14-day statutory refund right stated in Webshare’s published policy; only the 48-hour discretionary policy is referenced.
Webshare plans and pricing
Price list (US pricing converted to SGD approximations)
| Plan | Price | Period | Features |
|---|---|---|---|
| Proxy Server - Monthly, 100 proxies | S$ - (approx S$4.05 based on US$2.99) | monthly | 100 datacenter proxies, billed per proxy at US$0.0299, total US$2.99/mo |
| Proxy Server - Yearly, 100 proxies | S$ - (approx S$2.70 based on US$1.99) | annual | 100 datacenter proxies, billed per proxy at US$0.0239, total US$1.99/mo equivalent (billed yearly) |
| Static Residential - Yearly, 20 proxies | S$ - (approx S$5.41 based on US$4.00) | annual | 20 static residential proxies, US$0.24/proxy, US$4.00/mo equivalent (billed yearly) |
| Rotating Residential - Yearly, 10 GB | S$ - (approx S$2.98 based on US$2.20) | annual | 10 GB rotating residential proxies, US$2.20/GB, US$20.20/mo equivalent (billed yearly) |
Notes on pricing
Webshare publishes prices in US dollars on its site; SGD figures above are approximate conversions provided for reference only.
Official pricing, plan details, and the latest offers are on Webshare’s pricing page: Webshare Pricing.
Your consumer rights in Singapore
Statutory rights and Webshare’s policy
Webshare’s published terms do not state a 14-day statutory right to cancel or refund; they document a discretionary 48-hour refund policy instead.
Users in Singapore should not assume Webshare’s policy replaces or negates any local consumer protection that may apply under Singapore law.
Practical recommendations for Singapore users
- Keep a copy of purchase receipts, emails, and cancellation requests for any dispute.
- Request refunds promptly within the 48-hour window if you believe you qualify under Webshare’s rules.
- Consider contacting local consumer protection bodies if you believe statutory rights apply and Webshare’s response is unsatisfactory.
Customer experiences
Positive reports
Many users praise fast, stable proxies, a user-friendly dashboard, and responsive support.
Independent reviews and testing note generally high success rates for proxy connections and an accessible interface.
Negative reports
Complaints include intermittent speed or latency issues, proxy quality concerns, and account suspension or verification hassles.
Some users also report that support is email-only and that refunds or verifications can cause friction.
Documentation checklist
What to prepare before cancelling
- Account email and user ID used to register with Webshare.
- Order number, purchase date, and payment method details.
- Screenshots or logs showing usage if disputing refund eligibility.
What to keep after cancelling
- Copy of your cancellation confirmation or sent email to [email protected].
- Any reply from Webshare confirming effective date or refund decision.
- Bank or payment statements showing any refunded amounts.
Common mistakes
Delaying the refund request
Waiting beyond the 48-hour window is a frequent error that makes refunds ineligible under Webshare’s policy.
Always check timestamps and submit refund requests promptly if you intend to seek reimbursement.
Insufficient evidence of low usage
Not documenting your low bandwidth or proxy-count usage can weaken a refund claim; provide logs and usage screenshots where possible.
Assume Webshare checks usage caps (under 1 GB or 0.1 GB and fewer than 1,000 proxies) when assessing requests.
Comparative recap
At-a-glance comparison
| Item | Web (direct) | App Store / Google Play | Refund window |
|---|---|---|---|
| How to cancel | Settings page or in writing to [email protected] | Same Webshare process; no separate policy published | 48 hours (discretionary) |
| Auto-renewal | Auto-renews until cancellation; effective next billing cycle | Auto-renews until cancellation; platform rules may also apply | 48 hours with usage caps |
| Eligibility limits | Under 1 GB (static/datacenter) or under 0.1 GB (rotating); <1,000 proxies used | Same eligibility criteria apply per Webshare’s published rules | Subject to Webshare discretion |
How to use this table
Use the table to determine cancellation method and refund expectations depending on how you paid.
When in doubt, submit a written cancellation to [email protected] and keep records of your request.
After cancelling
Confirmations and follow-up
Expect your paid access to continue until the end of the billing period and receive confirmation of the cancellation date.
If you requested a refund, monitor your payment method for any returned funds and keep correspondence from Webshare.
Helpful links
Official pricing and plan details: Webshare Pricing.
Independent review for context: TechRadar Webshare Review.
Address
Primary mailing address
440 N BARRANCA AVE #6464
COVINA, CA 91723
How to use the address
Include your account email and details when sending formal cancellation correspondence by post.
Keep proof of posting and delivery as evidence of your request if needed for disputes.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.