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Cancellation service #1 in Singapore
Shark Vpn is a subscription-based virtual private network service that encrypts your internet traffic and masks your IP address to improve privacy and security while online.
The service is delivered as apps and subscriptions that can be purchased directly from SharkVPN or via third-party stores such as the Apple App Store.
Shark Vpn typically offers encrypted connections, a kill switch, and multiple server locations to route your traffic through.
Feature details and exact offerings vary by platform and store listing; check the provider for the latest specs.
When you cancel auto-renewal, your subscription typically remains active until the end of the paid period.
Your access to the VPN features continues for the remainder of that billing cycle.
Turning off auto-renewal prevents future charges but does not automatically trigger a refund for unused time.
Your account data and settings are generally retained unless you delete the account according to the provider’s policies.
SharkVPN offers a 30-day Money-Back Guarantee for first-time purchases made on its site only.
Refunds under this guarantee apply to initial subscriptions (not renewals) and are processed to the original payment method.
Below are the prices listed in the Apple App Store Singapore listing for Shark Vpn in-app purchases.
| Plan | Price (S$) | Period | Notes |
|---|---|---|---|
| Premium | S$14.48 | Unknown | Labeled "Premium" in store; period not clarified |
| Monthly Premium | S$20.98 | monthly | Monthly subscription price from App Store listing |
| Yearly Premium | S$127.98 | annual | Annual subscription price from App Store listing |
Under SharkVPN’s published terms you have a 30‑day Money‑Back Guarantee for first-time purchases made via Shark’s website.
That guarantee does not apply to renewals and is limited to two refunds per service/account.
If you cannot resolve a refund or cancellation issue, you may raise the matter with your payment provider or the marketplace where you purchased the subscription.
For unresolved disputes in Singapore, consider contacting local consumer assistance organisations for guidance on escalation (for example, the Consumer Association of Singapore), or seek legal advice when necessary.
Some users report a stable connection and effective features such as a solid kill switch during use.
Positive reviews cite consistent performance and straightforward VPN functionality.
There are reports of issues such as account blocks shortly after purchase and complications with renewals or access.
Problems often involve account management or third-party purchase processes rather than core VPN encryption features.
Canceling the app on your device but not disabling auto-renewal in the store/account can leave the subscription active and billing still occurring.
Always check the specific store (Shark account vs App Store vs Google Play) where you originally purchased and cancel there.
Assuming you will receive a pro-rata refund upon cancellation is a common mistake; Shark’s policy states the unused portion of a current subscription is not refunded when you turn off auto-renewal.
If you bought via Apple or another marketplace, Shark cannot issue the refund - use the marketplace’s refund process instead.
| Item | Shark Vpn (web purchase) | App Store / Third‑party purchase | Period |
|---|---|---|---|
| Where to cancel | Shark Account on SharkVPN website | Cancel in the marketplace account (Apple, Google Play, Amazon) | - |
| Refund eligibility | 30‑day Money‑Back Guarantee for first‑time purchases (limit 2 refunds) | Follow marketplace refund policy; Shark cannot refund | - |
| Example price (from App Store SG) | S$14.48 (Premium) | S$20.98 monthly / S$127.98 yearly | monthly / annual |
Keep cancellation and refund confirmations. Monitor your bank or payment method for any unexpected charges after cancellation.
If a refund is due, allow a few business days for processing to the original payment method.
For SharkVPN terms, cancellation and refund details, see the provider’s official terms of service:
To view customer reviews and reported experiences, consult user review pages such as:
SharkVPN reviews on Trustpilot
500 Yale Ave N, Seattle, Washington, 98109 US
Use your Shark Account contact channels or the marketplace support where you purchased if you need assistance with cancellation or refunds.
Keep all documentation handy when contacting support to speed up resolution.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.