Cancellation Payme: Easy Method

What is Payme

Overview

Payme is a mobile banking and payments service that lets users make instant payments, transfer funds, and manage finances through an app. It offers subscription tiers for additional features and is listed in the Apple App Store for South Africa.

Main features

Features typically include instant transfers, account management and premium subscription tiers with added functionality. Public information about South Africa-specific features and subscription terms is limited.

How to cancel Payme

If you subscribed via the App Store or Google Play

• Open the App Store (iPhone) or Google Play Store (Android).
• Go to Subscriptions (Apple ID > Subscriptions or Google Play > Payments & subscriptions > Subscriptions).
• Find the Payme subscription and choose Cancel Subscription.
• Confirm cancellation and keep a screenshot or confirmation email where possible.

If you subscribed via Payme website or in-app billing (unclear)

• Open the Payme app and check Settings or Account > Subscriptions for a cancel option.
• If no in-app option exists, contact Payme support through the app or the service’s contact channels and request cancellation.
• Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

What happens when you cancel

Access and renewal

After cancellation you typically retain access until the end of the already-paid billing period. Automatic renewals should stop after cancellation.

Data and account

Cancelling a subscription does not always delete your account or personal data. You may need to request account closure or data deletion separately via support.

Will I get a refund?

Refund policy (what is known)

No South Africa-specific Payme refund policy was found. International variants of Payme show limited refund rules, but these do not necessarily apply locally.

For example, an international Payme site documents limited refunds under specific conditions; this may give a general idea but is not definitive for South Africa.

Exceptions, who handles refunds, and steps

• If you subscribed via Apple or Google, refunds are typically handled by Apple or Google; follow their refund procedures.
• If you believe you were double-charged or billed in error, collect evidence (screenshots, transaction IDs) and contact Payme support quickly.
• International reference: see the example refund guidance here: Payme India - refund info. This is an international page and may not reflect South African policy.

Payme plans and pricing

Current listed prices (App Store for South Africa)

Prices shown in the South African Apple App Store listings include annual subscription tiers and a premium option. Exact billing terms were not fully detailed publicly.

Notes on pricing accuracy

The following table lists prices as found in the App Store listing for South Africa. Verify in your app or purchase receipt for the price you were charged.

Your consumer rights in South Africa

Cooling-off and digital goods

South African consumer protection laws (for example, ECTA and the Consumer Protection Act) may provide a cooling-off or cancellation right for certain electronic transactions. Applicability depends on the purchase method and terms.

Disputes and escalation

• If you cannot resolve a billing or refund issue with Payme, contact your payment provider or bank to dispute the charge.
• Consider lodging a complaint with the relevant ombudsman or consumer protection authority if local remedies fail.
• For contextual reference about local terms used by some services, see: example terms page.

Customer experiences

Public reviews and availability

No clear, verified public reviews specific to Payme’s South African service were identified during research. That makes broad user-experience conclusions difficult.

Balanced summary

International Payme variants show standard customer concerns: billing clarity and refund timeliness. Locally, users should expect similar issues and keep records of transactions and communications.

Documentation checklist

What to prepare before cancelling

• Account username or email used with Payme.
• Receipt or transaction ID for the subscription charge.
• Screenshot of the subscription entry in App Store/Google Play or the app.

Where to send documentation

• In-app support message or the service’s official support channel (use the app’s Help/Support area if available).
• Your payment provider (Apple ID support, Google Play support, or your bank) for billing disputes.

Common mistakes

Timing and renewal errors

Waiting until after the renewal date to cancel often results in being charged for the next period. Always cancel 24 - 48 hours before renewal when possible.

Using the wrong cancellation route

Cancelling the app without cancelling the subscription in App Store/Google Play or via the service’s subscription settings can leave the subscription active. Verify cancellation in your store subscriptions list.

Comparative recap

Plan comparison overview

The table below summarizes the App Store-listed Payme plans, prices, and basic features available for South Africa.

After cancelling

Next steps

• Keep cancellation confirmation and any correspondence for at least 90 days.
• If you were charged after cancellation, contact Payme support and your payment provider immediately to dispute the charge.

Helpful links and references

• International example refund guidance: Payme India - refund info.
• Contextual example of South African terms and consumer notes: Example terms page.

Address

Official location

Public contact information lists Payme’s location broadly as Gauteng, South Africa. No specific street address was found in the available public sources.

Contact tips

• Use the app’s support or the store subscription pages to start cancellation or support requests.
• If you cannot reach Payme, contact your bank or the App Store/Google Play for billing disputes and charge reversals.