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Cancel FIVERR
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Fiverr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fiverr: Easy Method
What is Fiverr
Overview
Fiverr is an online marketplace that connects freelancers with clients seeking services across categories such as design, writing, and digital marketing.
The platform includes standard gigs, subscription products and a Fiverr Pro tier for vetted professionals.
Core features
Key features include seller-set gig pricing, order management, and an in-platform Resolution Center for disputes and cancellations.
Subscriptions and some seller tools are billed monthly in USD and converted to ZAR at checkout.
How to cancel Fiverr
Cancel an order before requirements are submitted (web)
- Open the order on the Fiverr website (desktop).
- Use the Resolution Center and choose the cancellation option before you submit project requirements.
- Submit the cancellation request - the other party has 48 hours to accept or decline. If no response, the order auto-cancels.
- Reference: How cancellation works (summary).
Cancel delivered, late or disputed orders
- Use the Resolution Center via desktop or the Fiverr mobile app to request cancellation or a revision.
- If a freelancer is 24 hours late (without agreed extension), clients may cancel without freelancer approval.
- Cancellation requests follow a 48-hour response window handled through the Resolution Center.
- Reference: Fiverr cancellations (official).
What happens when you cancel
Order state and access
When an order is cancelled, the order record is closed and no further work should be delivered or accepted for that order.
Delivered files should be preserved as evidence if you expect a dispute or refund process.
Timing and automatic actions
After a cancellation request is submitted, the counterparty has 48 hours to respond before the order auto-cancels.
Subscriptions will stop renewing when cancelled, subject to the plan’s billing period and refund rules.
Will I get a refund?
Standard (non‑Pro) orders
By default refunds for standard Fiverr orders are credited to your Fiverr Balance when an order is cancelled.
- To request a refund to your original payment method you must use the "Request a Refund" option via desktop or iOS.
- Refunds to the original provider typically process within 10 business days after approval.
Reference: Fiverr refunds (official).
Fiverr Pro and subscription exceptions
Fiverr Pro has a 14-day satisfaction window after order completion; eligible refunds are credited to a Fiverr Pro Balance, not the original payment method.
Subscription plans (Pro plans such as Advanced) auto-renew monthly but can be cancelled anytime; unused portions are refunded prorated to the original payment method, usually within 10 business days.
Reference: Pro subscription refunds (official).
Fiverr plans and pricing
Summary of common pricing
Gig prices are set by individual sellers and are shown in ZAR at checkout. Subscription plans are priced in USD and converted at purchase.
Below is a representative pricing table based on available information; conversions may vary at checkout.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Lowest‑priced gig example (approximate) | R90.00 | One‑off (per gig) | Typical minimum entry‑level gig price (approximate) |
| Fiverr Workspace (subscription) | US$18.00 | 月額 | Unlimited clients, editable contracts, custom branding; USD converted to ZAR at checkout |
| Fiverr Seller Plus | US$29.00 | 月額 | Seller‑focused subscription benefits; price shown in USD and converted at purchase |
Notes on pricing accuracy
There is no single official ZAR price list; sellers set gig prices and site conversion happens at checkout.
The R90 figure is an approximate low‑end example from third‑party data and may not represent current listings.
Your consumer rights in South Africa
Cooling‑off and statutory rights
Fiverr does not provide a statutory 14‑day cooling‑off period for standard purchases in South Africa under its platform policies.
Refunds and cancellations are determined by Fiverr’s internal policies rather than an automatic consumer right to a refund within 14 days.
Practical steps and local enforcement
- Initiate cancellations through the Resolution Center promptly and preserve all communications and deliverables as evidence.
- If Fiverr’s process fails to resolve your dispute, consider contacting local consumer protection authorities for advice or escalation.
- To avoid losing funds to in‑platform credit, explicitly request a refund to your original payment method via desktop or iOS when needed.
Customer experiences
Positive feedback highlights
Users praise Fiverr for ease of use, wide access to global talent and helpful invoicing or workflow features.
See aggregated reviews for regional sentiment and ratings.
Reference: Capterra South Africa reviews.
Negative feedback highlights
Complaints commonly mention slow or opaque customer support, account suspensions, and issues with refunds being issued as Fiverr Balance.
Reviewers report frustration when delivered work is marked complete and disputes are hard to resolve.
Reference: Trustpilot reviews.
Documentation checklist
Essential records to keep
- Order page screenshots and order ID.
- All messages and attachments exchanged with the seller or buyer.
- Delivered files, timestamps and any revision notes.
What to include when requesting cancellation/refund
- Clear reason for cancellation and desired outcome (refund to Fiverr Balance or original payment method).
- Relevant screenshots showing missed deadlines, unsatisfactory work, or breach of scope.
- Reference to any agreed extensions or communications that affect timing.
Common mistakes
Relying solely on mobile apps
Attempting to perform some cancellation or refund actions only via mobile can fail because certain refund options are available only on desktop or iOS.
Always check desktop options if you can’t find the "Request a Refund" button in your app.
Not preserving evidence
Failing to save messages and delivered files weakens dispute claims and may lead to refunds being denied.
Example: if an order is auto‑completed or the seller claims work was delivered, screenshots with timestamps can be decisive.
Comparative recap
Quick comparison table
| Aspect | Fiverr | Typical alternative (marketplace) |
|---|---|---|
| Cancellation path | Resolution Center; 48‑hour response window | May use direct dispute teams or escrow release controls |
| Refund destination | Default to Fiverr Balance; request original refund via desktop/iOS | Some platforms refund automatically to original payment method |
| Subscription billing | Monthly auto‑renew in USD; prorated refunds for unused portion | Many services offer local currency billing and clearer prorating |
| Customer support | Mixed reviews; often handled via help center and tickets | Alternatives may offer phone support or dedicated account managers |
Takeaway
Fiverr offers flexible cancellation through its Resolution Center but uses in‑platform credit by default for refunds.
South African users should be proactive about requesting refunds to their payment method and preserving evidence.
After cancelling
Next steps
Confirm the order status on the order page and watch for notifications from Fiverr about the cancellation outcome.
If you requested a refund to your payment provider, monitor your bank or PayPal for the refund within approximately 10 business days.
Helpful links
- Fiverr: Cancellations
- Fiverr: Refunds (official)
- Fiverr Pro subscription details
- Practical cancellation summary
Address
Primary contact location
Fiverr International Ltd. primary corporate address: 8 Kaplan Street, Tel Aviv 6473409, Israel.
Support channels
For official support and dispute filing use Fiverr’s Help Center and Resolution Center links above.
Escalate unresolved consumer complaints to local South African consumer protection authorities if necessary.