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I hereby notify you of my decision to terminate the contract relating to the Flippa service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
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Cancellation Flippa: Easy Method
What is Flippa
Overview
Flippa is an online marketplace for buying and selling websites, apps and other digital assets.
It lists auctions and fixed-price sales, and provides a Deal Completion Area with escrow and dispute tools.
Who uses it
Buyers use Flippa to find ready-made online businesses and digital properties.
Sellers use Flippa to list assets, set listing fees and transfer ownership after sale.
How to cancel Flippa
Cancelling a single listing (Web)
- Email Flippa support to request cancellation and follow their instructions.
- Note that listing fees are normally non-refundable; include your listing ID in the email.
- Reference the Terms of Service when requesting cancellation: Flippa Terms of Service.
Closing your Flippa account (Web)
- Close your account via My Account > Settings, or contact support for assistance.
- Account closure will cancel active listings but does not remove outstanding obligations such as payments or transfers.
- See Flippa support guidance on closing accounts: Closing my Flippa Account.
App Store / Google Play subscriptions
There is no specific Flippa App Store or Google Play subscription policy available in Flippa documentation.
Cancellation guidance in Flippa materials applies to web-based listings and accounts only.
What happens when you cancel
Effect on listings and access
Cancelling a listing removes it from the marketplace and prevents further bids or offers.
Closing your account cancels active listings but does not erase records required for compliance or disputes.
Ongoing obligations
Outstanding obligations, such as payments, escrow transfers or required asset handover, remain even after cancellation.
Account closure is not a method to avoid transfer or payment responsibilities.
Records and data retention
Flippa retains transaction and account records for operational and dispute-resolution purposes under its Terms of Service.
If you need copies of records, request them from Flippa support before closing your account.
Will I get a refund?
Listing fees and packages
Listing package fees are generally non-refundable if you withdraw a listing, unless Flippa states otherwise.
Check Flippa’s refund guidance for any exceptional circumstances: About Refunds.
Transaction-stage refunds
- If funds are still in escrow and have not been released to the seller, a refund can be requested via the Deal Completion Area and dispute process.
- If funds have been released and assets transferred, refunds require mutual agreement between buyer and seller through the Deal Completion Area.
Method and timing of refunds
Any Flippa-issued refund will be paid via the same method originally used to pay Flippa.
Timing depends on the payment provider; Flippa’s support pages are the authoritative source for specifics.
Flippa plans and pricing
Overview of available plans
Flippa publishes listing-fee tiers and a Premium Buyer subscription; prices are listed in USD on Flippa pages.
No official ZAR pricing is provided by Flippa; convert USD to ZAR using current exchange rates if needed.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Flippa Premium (Buyer subscription) | USD 49.00 | Monthly | Early access to high-value listings, data insights, Premium Buyer services |
| Listing Fee - Entry | USD 29 | Per Listing | Basic listing under USD 10,000 asset |
| Listing Fee - Standard | USD 59 - 99 | Per Listing (6-month term) | For listings USD 10,000 - 99,999 |
| Listing Fee - Premium | USD 299 - 599 | Per Listing (6-month term) | High-value listings, enhanced exposure |
Your consumer rights in South Africa
Flippa’s stated policy
Flippa’s terms do not provide a 14-day statutory cooling-off or automatic right to cancel for marketplace listings.
Refunds depend on listing type, escrow status and mutual agreement as described in Flippa support.
South African consumer context
South African consumer protections (for example, under the Consumer Protection Act) may apply depending on the transaction and how services are supplied.
Because circumstances vary, consider seeking local consumer-protection guidance or legal advice for a definitive view.
Practical steps for South African users
- Keep written records of all communications, invoices and transfer receipts.
- Raise disputes promptly in the Deal Completion Area if issues arise.
- Consult a local consumer protection office or legal adviser for complex disputes.
Customer experiences
Positive feedback
Many users praise Flippa’s user-friendly interface and straightforward buying/selling experience.
Positive reviews often mention successful transactions and helpful support staff.
Negative feedback and risks
Common complaints include concerns about fake traffic or revenue and insufficient due diligence on some listings.
Some users have reported disputes that required escalation and had mixed outcomes with support and escrow processes.
How this affects cancellation choices
Because experiences vary, document everything and use escrow and the Deal Completion Area to protect funds and provide grounds for disputes if needed.
Consider third-party due diligence before completing high-value transactions.
Documentation checklist
Before cancelling a listing or account
- Listing ID and title
- Proof of payment for listing fees
- Screenshots of the listing and any buyer communications
For transaction disputes or refunds
- Escrow payment records
- Asset transfer receipts and access logs
- Copies of agreements or terms negotiated with the buyer/seller
Common mistakes
Assuming fees are refundable
Many users mistakenly expect listing or success fees to be refunded; Flippa’s policy is that these fees are typically non-refundable.
Always check the applicable fee terms before withdrawing a listing.
Closing account to avoid obligations
Some users think closing an account cancels payments or transfer duties; it does not remove outstanding obligations.
If you owe fees or must transfer assets, do that before or while coordinating account closure.
Poor documentation
Failing to keep records of communications, payments and transfer steps weakens your position in disputes.
Store receipts and correspondence centrally and submit them promptly to the Deal Completion Area or support when needed.
Comparative recap
Quick comparison
| Action | Ease of cancellation | Refund likelihood | Notes |
|---|---|---|---|
| Cancel listing via support | Moderate - email and follow instructions | Low - listing fees generally non-refundable | Provide listing ID; consult Terms of Service |
| Close Flippa account | Easy - Settings or contact support | Varies - does not cancel outstanding obligations | Active listings are cancelled but obligations remain |
| Refund during escrow | Moderate - use Deal Completion Area dispute process | Higher if funds remain in escrow | Escrow stage is the primary refund opportunity |
| Refund after transfer | Hard - requires mutual agreement | Low - only by seller/buyer agreement | Post-transfer refunds depend on negotiation and evidence |
After cancelling
Follow-up actions
Retain copies of cancellation confirmations and any related communications from Flippa.
Continue to monitor payment processors and escrow records for refunds or outstanding items.
Where to get help
- Flippa Terms of Service: https://www.flippa.cc/page/terms-of-service
- Closing account instructions: Closing my Flippa Account
- Refund policy and dispute process: About Refunds
Address
Registered contact
Forest House Office, 3-5 Horndean Road, Bracknell, United Kingdom, RG12 0XQ
Notes about contacting Flippa
Use Flippa’s support channels for account and cancellation requests; include relevant IDs and documentation in all requests.
When in doubt, raise disputes in the Deal Completion Area to preserve rights related to escrow and refunds.