Cancellation Landed: Easy Method

What is Landed

Overview

Landed is a South African business-services provider focused on supply chain and logistics management. The company aims to help organisations minimise costs and streamline operations.

Core services

Services typically include logistics planning, operational tools and consultancy support delivered to businesses rather than individual consumers. Subscription or service agreements are used for ongoing tools and services.

How to cancel Landed

Cancel online via account settings

• Log in to your Landed account and go to account or subscription settings.
• Find the subscription you want to cancel and select the cancel option.
• Follow on-screen prompts to confirm cancellation and note any immediate confirmations shown.

Alternative cancellation methods

• Contact Landed support by the contact details listed under "Address" below if you cannot cancel online.
• Keep records of emails, chat transcripts or confirmation numbers when you request cancellation by phone or email.

What happens when you cancel

Access and service end

Per general Landed terms, cancelling a subscription may end access immediately or at the end of the paid billing cycle.

Check the cancellation confirmation carefully to see which applies to your account.

Billing and renewals

After cancellation, recurring billing should stop for that subscription. Confirm your bank or card statement in the following billing period.

If charges continue, contact support and keep evidence of the cancellation request.

Data and account retention

Service providers often retain account data for a period after cancellation for legal or operational reasons.

Request data export or deletion explicitly if you require copies or permanent removal.

Will I get a refund?

Standard policy

Global Landed terms indicate fees are generally non-refundable except where required by law. No South Africa - specific refund policy was identified.

Expect refunds to be handled according to the service terms you accepted when subscribing.

Exceptions and legal rights

• Statutory rights may override provider policy - for example, consumer-protection rules discussed below.
• If you believe a charge is erroneous, raise it with Landed support promptly and keep documentation.

Landed plans and pricing

Pricing availability

No public South Africa-specific pricing was found for Landed services in the available information.

For accurate rates, contact Landed directly to request a quotation tailored to your business needs.

Table of plans

Your consumer rights in South Africa

Cooling-off period

Under the South African Consumer Protection Act many consumers have a 7-day "cooling-off" right for certain transactions.

Application to business-to-business agreements or specific Landed services cannot be confirmed without reviewing the service terms.

Unfair contract terms and remedies

• The Act protects consumers against unfair, unreasonable or unjust contract terms.
• If you believe terms are unfair or you were misled, you can seek remedy through the National Consumer Commission or legal advice.

Customer experiences

Public review availability

No user reviews specifically for Landed South Africa were identified on major review platforms in the available information.

No recurring complaints or widely reported issues were found in the examined data.

What to expect from others

When public reviews are scarce, expect variations in experience depending on account manager, contract terms and the specific service purchased.

Ask for client references or case studies before committing to long-term agreements if you need assurance of performance.

Documentation checklist

Before you cancel

• Account username or customer ID
• Subscription details (plan name, start date, billing frequency)
• Payment method and recent billing statements

If you request a refund or dispute

• Record of cancellation request (confirmation email, screenshot, or reference number)
• Receipts, invoices and terms-of-service excerpts relevant to the dispute
• Correspondence with support including dates and agent names if available

Common mistakes

Assuming automatic refunds

Many users assume cancellation always triggers a refund. Landed's general terms state fees are non-refundable except as required by law.

Always verify refund eligibility before cancelling if you expect a refund.

Not keeping confirmation records

Failing to save cancellation confirmations can make disputes harder to resolve.

Always capture screenshots or save emails when you complete cancellation steps or speak with support.

Comparative recap

Quick feature comparison

Notes on comparison

This recap summarises available information and general market practice. Confirm specifics with Landed before making decisions.

Comparisons are indicative and not exhaustive.

After cancelling

Immediate next steps

• Save the cancellation confirmation and any reference numbers.
• Monitor your payment method for any remaining charges in the next billing cycle.

Where to get more help

If you need further assistance, contact Landed via the head office address below or via the contact channels listed on their official website.

If you believe your consumer rights are affected, consider contacting South African consumer protection authorities or seeking legal advice.

Address

Head office

Landed, 1st Floor, Block A, Menlyn Woods, 291 Sprite Ave, Faerie Glen, Pretoria, 0081, South Africa

How to reach

Use the postal address above for formal correspondence and keep copies of any documents you send.

For quickest response about cancellations or billing, use the account settings or the support contact options provided in your Landed account.