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Geoguessr

Cancel GEOGUESSR

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel a Geoguessr Subscription | Postclic
Geoguessr
Katarinavägen 17
11645 Stockholm Sweden
support@geoguessr.com
Cancellation of Geoguessr contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Geoguessr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Geoguessr
Katarinavägen 17
11645 Stockholm , Sweden
support@geoguessr.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Geoguessr: Easy Method

What is Geoguessr

Overview

Geoguessr is an online geography game that uses Street View imagery to challenge players to guess locations around the world. It is played in a browser and via mobile apps and offers paid "Pro" plans with added features.

Platforms

The service is available on the web and via mobile app stores (Apple App Store and Google Play). How you purchased determines where you must manage and cancel the subscription.

How to cancel Geoguessr

Cancel on the web (direct GeoGuessr subscription)

  • Sign in at your GeoGuessr account and open Account settings.
  • Find the "Your subscription" section and click "Cancel subscription."
  • Follow on-screen confirmations; you will retain access for the period already paid.
  • Reference: GeoGuessr Help Center: How do I cancel my subscription?

Cancel via mobile stores (iOS / Android)

  • If you subscribed through Apple, cancel in your Apple ID / App Store subscriptions - deleting the app does not stop payments.
  • If you subscribed through Google Play, cancel via Google Play subscriptions - uninstalling the app does not stop payments.
  • Third-party guidance on mobile cancellations: Guidance for deleting/cancelling GeoGuessr.

What happens when you cancel

Access and renewal

After cancelling a GeoGuessr web subscription you keep access until the end of the billing period you already paid for. Automatic renewal is turned off on cancellation.

Account and limits

Referral credits and upgrade options may be disabled once a subscription is cancelled. Your account data and game progress remain unless you delete the account separately.

Will I get a refund?

GeoGuessr refund policy

GeoGuessr does not offer prorated refunds for unused time; cancelling does not automatically entitle you to a refund for the remainder of a billing period.

Platform and statutory exceptions

  • Purchases via Apple or Google must follow those stores' refund procedures; GeoGuessr generally directs mobile refunds to the platform.
  • Statutory cooling-off rights (see South Africa section) may apply in some cases, but GeoGuessr does not explicitly state a 14-day refund policy in its help pages.

Geoguessr plans and pricing

Estimated local prices

GeoGuessr's web pricing in ZAR is an estimate based on a USD conversion and may change. Exact South African prices are not published by GeoGuessr.

Notes on accuracy

Use the table below as an approximate guide only. Confirm actual charges in your GeoGuessr account or on the app store receipt.

Plan Price (approx.) Period Features
Pro Basic approx. R95.00 Monthly As per GeoGuessr Pro Basic tier (web)
Pro Unlimited approx. R133.00 Monthly As per GeoGuessr Pro Unlimited tier (web)
Pro Elite approx. R209.00 Monthly As per GeoGuessr Pro Elite tier (web)

Your consumer rights in South Africa

Cooling-off and electronic purchases

Under South African law (ECT Act and Consumer Protection Act) consumers commonly have a cooling-off period for unsolicited electronic transactions.

Practical effect for GeoGuessr users

  • GeoGuessr does not explicitly state a South African cooling-off policy in its help pages.
  • If you believe statutory rights apply, you may raise the issue with the platform used to purchase or seek local consumer advice.
  • General reference on local returns/refunds practices: SmartGames returns & refunds (South Africa).

Customer experiences

Positive feedback

Some users report helpful support interactions and enjoy the gameplay and learning value of Geoguessr.

Common criticisms

  • Several reviews mention confusion over pricing presentation and perceived misleading monthly/annual displays.
  • Users report slow or inconsistent support, sync issues between app and web, and difficulty securing refunds in some cases; see user review summaries for more context.
  • Example review sources include aggregated community feedback: Trustpilot GeoGuessr reviews.

Documentation checklist

What to prepare before you cancel

  • Account email and username used for the subscription.
  • Proof of purchase or receipt showing date and payment method.
  • Identify whether the subscription was bought via GeoGuessr web, Apple App Store, or Google Play.
  • Device details if cancelling through a mobile store (iPhone/Android).

When contacting support

  • Have screenshots of billing statements or receipts ready.
  • Note the subscription plan name and billing cycle to speed up verification.

Common mistakes

Assuming uninstall = cancel

Many users mistakenly delete the mobile app but leave the subscription active. Uninstalling does not stop recurring payments from App Store or Google Play.

Trying to cancel in the wrong place

Cancelling on the GeoGuessr website has no effect on subscriptions purchased via Apple or Google. Always cancel using the platform where the purchase originated.

Comparative recap

Quick comparison

Platform How to cancel Refunds / Notes
GeoGuessr (web) Account settings → "Your subscription" → "Cancel subscription" No prorated refunds; access remains until period end
Apple App Store (iOS) Cancel via Apple ID / App Store subscriptions (not by deleting app) Refunds handled by Apple; GeoGuessr directs mobile refunds to the store
Google Play (Android) Cancel via Google Play subscriptions (not by uninstalling) Refunds handled by Google Play; contact store support for issues

Key takeaway

Always identify where you purchased the subscription and cancel in that platform to stop future charges. Refunds are limited and often subject to the store's policies.

After cancelling

Actions to confirm cancellation

  • Check your account settings to confirm the subscription status shows "Cancelled" or that renewal is off.
  • Keep the final receipt showing the billing period end date until the subscription fully expires.

Useful links

Address

Company headquarters

GeoGuessr AB, Katarinavägen 17, 11645 Stockholm, Sweden.

Notes

This is the registered address for GeoGuessr AB. For account-specific help use the GeoGuessr Help Center link above.

FAQ

To cancel your Geoguessr Pro subscription, sign in to your account, go to Account settings, find 'Your subscription', and click 'Cancel subscription'. Ensure you keep proof of cancellation.

GeoGuessr does not provide prorated refunds for unused time after cancellation. You will retain access until the end of your billing period, but no refund will be issued.

If you subscribed via the Apple App Store, you need to cancel through your Apple ID or App Store subscriptions. Deleting the app will not stop payments, so keep proof of your cancellation.

After cancellation, your account data and game progress will remain intact unless you delete your account separately. However, referral credits and upgrade options may be disabled.

Yes, you can cancel your Geoguessr subscription in writing, either through email or registered postal mail. Check your contract for the official cancellation channels.