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Cancel NETBOOM
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Netboom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Netboom: Easy Method
What is Netboom
Service overview
Netboom is a cloud gaming service that lets users play PC-quality games on mobile devices and other clients without owning high-end hardware.
The service operates on a subscription model and offers access through app stores and direct web access.
Who uses it
Typical users are mobile gamers who want remote access to games, or anyone seeking a low-cost way to play without a gaming PC.
Availability, features and device support can vary between iOS, Android and web clients.
How to cancel Netboom
iOS (App Store) cancellation
- Open iPhone Settings → tap your Apple ID → Subscriptions.
- Find the Netboom subscription and cancel there; turn off auto‑renewal at least 24 hours before the billing period ends to avoid renewal.
Android (Google Play) cancellation
- Open Google Play → Menu → Subscriptions and find Netboom.
- Cancel via the Google Play subscriptions interface; Google Play handles billing and cancellations and Netboom cannot cancel Google Play subscriptions for you.
- Refer to Netboom’s published terms for details: Terms of Use.
Web / direct (Netboom site) cancellation
- If you use Netboom directly on the web, you may stop using the service at any time; there is no formal cancellation process required to terminate the agreement.
- Access stops immediately when you end usage per the service clause: Service Clause.
If you cannot find your subscription
- Check the store you used to subscribe (Apple ID or Google Play account) rather than Netboom’s app settings.
- If charges continue after cancellation, collect receipts and contact support as described below.
What happens when you cancel
Access and termination
For web/direct users, terminating use ends access immediately according to Netboom’s service clause.
For store-based subscriptions, access usually continues until the end of the paid billing period after you cancel.
Renewal and billing
Cancelling a subscription prevents future automatic renewals but does not usually refund past billing cycles.
Store platforms (Apple, Google) control renewal and billing; follow their cancellation procedures to stop future charges.
Will I get a refund?
General refund policy
Netboom’s published terms state subscription fees are non‑refundable as a general rule.
Refunds or credits may be issued only at Netboom’s sole discretion and are not guaranteed. See the terms: Terms of Use.
Exceptions and how to request
- In cases of technical failure or demonstrable billing errors, submit a complaint and request a refund; Netboom may consider exceptions.
- Keep receipts, timestamps and screenshots to support your request when contacting the provider.
Netboom plans and pricing
Pricing source and currency
Displayed App Store prices for South Africa are shown in Saudi Riyals (SAR) in the available listings and require currency conversion to ZAR.
Exact ZAR charges may vary by exchange rate and are determined by the App Store at purchase time.
Available App Store plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership (via App Store SA) | 39.99 SAR (~ZAR 210 - 220) | Monthly | Unlimited access (via iOS in‑app purchase) |
| Quarterly Membership (via App Store SA) | 99.99 SAR (~ZAR 530 - 550) | Quarterly | Unlimited access for 3 months |
| Yearly Membership (via App Store SA) | 399.99 SAR (~ZAR 2100 - 2200) | Annual | Unlimited access for 12 months |
Your consumer rights in South Africa
Statutory protections
South African consumers retain statutory rights under local consumer protection laws even when agreeing to online terms.
These rights may include protection against unfair contract terms, defective services and misleading representations.
Netboom’s commitments
Netboom’s published service clause acknowledges users retain rights granted by applicable laws and sets out complaint procedures and response times.
Netboom commits to responding to complaints within 14 working days or to notify users of any delay: Service Clause.
Customer experiences
Positive feedback
Some users appreciate the concept and convenience of cloud gaming on mobile devices without needing a gaming PC.
This is noted in app listings where users highlight easy access to games.
Common negative reports
- Complaints about ads and reward systems that users say did not deliver promised in‑app coins.
- Controller and compatibility issues for certain games, with reports of wasted spend and no refund.
- Problems with auto‑payments and difficulty locating subscriptions in Google Play, resulting in continued charges for some users; see user reports: Netboom contact reports.
Documentation checklist
What to gather before contacting support
- Proof of purchase (App Store or Google Play receipt) with dates and amounts.
- Screenshots showing subscription status, errors, or failed game sessions.
- Any correspondence with Netboom or app store receipts of attempted cancellations.
Where to send complaints
- Use the contact and complaint procedure in Netboom’s service clause: Service Clause.
- Refer to Netboom’s published terms for refund and billing rules: Terms of Use.
Common mistakes
Deleting the app without cancelling
Removing the Netboom app does not cancel subscriptions managed by Apple or Google.
Always cancel via the App Store or Google Play subscription settings to avoid future charges.
Failing to check the correct store account
Subscriptions are tied to the Apple ID or Google account used to purchase them.
Users often try to cancel from a different account or device; confirm which account was used for purchase.
Comparative recap
Quick comparison
| Aspect | App Store (iOS) | Google Play (Android) | Web / Direct |
|---|---|---|---|
| How to cancel | Cancel via iPhone Settings → Apple ID → Subscriptions | Cancel via Google Play subscriptions interface | Stop using the service; no formal cancellation required |
| Refunds | Generally non‑refundable; exceptions at provider discretion | Generally non‑refundable; refunds subject to terms and store policies | Generally non‑refundable; exceptions at provider discretion |
| Access after cancel | Access typically continues until period end | Access typically continues until period end | Access stops immediately |
After cancelling
Monitoring and follow‑up
Check your Apple or Google account and bank/card statements to ensure further charges stop after cancellation.
If charges continue, gather documentation and escalate the complaint as needed.
Useful links and where to get help
- Netboom Terms of Use and refund details: Terms of Use.
- Service clause and complaint procedure: Service Clause.
- User reports and contact attempts: User contact reports.
Address
Corporate / administrative address
C/O: HILDA LOE ASSOCIATES PTE. LTD., 141 Middle Road, Singapore 188976.
No South African street address was located in available public listings; use online complaint procedures and store dispute channels where possible.