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Cancel ROOSTER TEETH
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I hereby notify you of my decision to terminate the contract relating to the Rooster Teeth service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rooster Teeth: Easy Method
What is Rooster Teeth
Overview
Rooster Teeth is a US-based entertainment company known for web series, podcasts, and gaming-related content. It offered a paid membership called FIRST for ad-free viewing and exclusive content.
Current status
The FIRST service and related offerings underwent changes and the public-facing subscription service ceased operations in 2024. Membership availability and pricing are not listed in ZAR for 2024/2025.
How to cancel Rooster Teeth
Canceling a FIRST membership on the website
- Log in to your Rooster Teeth account and go to Billing or Settings.
- Select "Cancel plan" and confirm the cancellation to stop future renewals.
- If you need step-by-step help, consult a guided walkthrough: DonotPay guide to cancel Rooster Teeth.
Canceling other subscription methods and orders
- Google Play, Apple (App Store), and PayPal subscriptions must be cancelled through those platforms; deleting the app does not cancel billing.
- For made-to-order merchandise, use the cancellation link in your order confirmation email before the item enters production to cancel the order.
- See the store returns and FAQ for merchandise timing and conditions: Rooster Teeth store Returns & FAQ.
What happens when you cancel
Access and billing
After cancellation, access generally continues until the end of your current paid period unless otherwise specified. Future renewals will be stopped for the cancelled method.
Data and account status
Cancelling a subscription typically does not delete your Rooster Teeth account or content history. Account data retention follows Rooster Teeth's terms and policies.
Will I get a refund?
Merchandise refund rules
- Made-to-order items are not generally refundable unless there is a verified quality issue.
- Defective merchandise must be reported with photographic evidence within 30 days of delivery for return or replacement under Rooster Teeth's store policy: Returns & FAQ.
Subscription refund rules
- Subscription refunds are not guaranteed and depend on the billing method and circumstances.
- In specific situations (for example service shutdowns or platform-specific policies) prorated or other refunds may be possible; eligibility varies by case and payment channel.
Rooster Teeth plans and pricing
Notes on availability
No current ZAR pricing for Rooster Teeth FIRST is available for 2024/2025. Past listings showed USD rates, and the service shut down on May 15, 2024.
Contact for up-to-date pricing
If you need current or region-specific pricing or legacy billing information, contact Rooster Teeth support channels or your payment provider for records.
| Plan | Period | Price |
|---|---|---|
| FIRST (legacy) | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Defective goods and returns
South African consumer law entitles buyers to return defective goods within a reasonable time, often interpreted as up to six months for many goods. This can be longer than Rooster Teeth's stated 30-day window.
Cooling-off and digital subscriptions
South African consumers generally have cooling-off protections for digital services, commonly allowing cancellation within 14 days for a full refund if no services were rendered. App-store purchases follow platform terms.
Customer experiences
Positive feedback
- Many customers report responsive and helpful Rooster Teeth customer service and successful replacements for damaged items.
- Trustpilot includes reviews praising quick resolution in some cases: Rooster Teeth on TrustPilot.
Common complaints
- Reports of billing problems, including continuing charges after attempted cancellation, have appeared in user reviews.
- Other complaints include app compatibility issues and concerns about merchandise quality and sizing consistency.
Documentation checklist
Account and payment details
- Account email, username, and the payment method used for the subscription.
- App-store receipts (Apple/Google) or PayPal transaction records if applicable.
Order and evidence for merchandise
- Order confirmation email (for made-to-order cancellation link) and order number.
- Photographic evidence of defects and delivery dates for return claims within 30 days.
Common mistakes
Assuming deleting the app cancels subscription
Many users mistakenly delete the Rooster Teeth app but continue to be billed because app removal does not stop subscriptions charged through Apple, Google, or other platforms.
Missing production window for made-to-order items
Buyers sometimes try to cancel made-to-order merchandise after production starts; cancellations are usually only possible before production via the confirmation-email link.
Comparative recap
Quick comparison by item
| Feature | Subscription (FIRST) | Merchandise (made-to-order) |
|---|---|---|
| How to cancel | Account Billing/Settings on website or via app store | Cancellation link in order confirmation email before production |
| Refund policy | Not generally guaranteed; depends on payment method and situation | Only for verified defects; photographic evidence required within 30 days |
| Typical issues | Billing after cancellation if not cancelled in correct platform | Cannot cancel after production starts |
After cancelling
Immediate checks
Verify your bank or card statements to ensure future charges stop and retain proof of cancellation. Contact your payment provider for disputes if unwanted charges continue.
Useful official links
- Rooster Teeth store Returns & FAQ: store.roosterteeth.com Returns & FAQ
- Rooster Teeth Terms of Service and related policies: store.roosterteeth.com Terms of Service
- Third-party cancellation guide (DonotPay): DonotPay: How to cancel Rooster Teeth
- Customer reviews and reports: TrustPilot Rooster Teeth reviews
Address
Corporate mailing address
Rooster Teeth Productions, LLC
1901 East 51st Street, Suite 20, Austin, TX 78723, United States
Notes on correspondence
Use the corporate address for legal or formal correspondence. For account or order issues, use the online support channels referenced above before sending postal mail.