Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel SOVA
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Sova service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sova: Easy Method
What is Sova
Overview
Sova is a platform used for candidate assessment and recruitment workflows, offering assessments, reporting, and integrations for hiring teams.
The service is provided via web accounts and may also be available through mobile app stores as a subscription option.
Where it applies
Sova accounts are managed on the company's web portal (account-level actions are done in Settings).
Subscriptions bought through third parties (Google Play or App Store) follow the store's subscription rules for cancellation and billing.
How to cancel Sova
Cancel via web account (official method)
- Sign in to your Sova account on the web.
- Go to Settings, then Account or Subscription settings.
- Choose the option to cancel your Account and follow the on-screen prompts.
- Do not send email cancellation requests; Sova does not accept cancellations by email.
Cancel subscriptions through third parties
- If you subscribed through Google Play, cancel via your Google Play account subscriptions page.
- In-app store cancellations take effect according to the store: typically the service remains active until the end of the current billing period.
- For App Store subscriptions, use your Apple ID subscription management in iOS or macOS.
What happens when you cancel
Access and service continuity
After cancellation, service access typically remains active until the end of any paid billing period for subscriptions.
For account-level cancellations made in Settings, your account will be closed according to Sova's internal procedures.
Data and content retention
Sova will delete knowledge-base content (except content contributed to others) within 90 days after account cancellation.
You may request a copy of lawful content within 90 days after cancellation; make such requests promptly if you need data preserved.
Will I get a refund?
Sova web terms (no refunds)
Sova's Terms of Service state there are no refunds or credits for partial months, downgrades, or unused service.
Subscriptions are non-refundable though the service remains active for the period already paid.
Third-party store refunds
If you subscribed via Google Play or the App Store, the store's refund rules apply and Sova's web policy does not override those rules.
Typically, cancelling a store subscription does not generate a refund for the current billing period; access continues until period end.
Sova plans and pricing
Pricing summary
Available pricing information is published in GBP and no South Africa - specific ZAR pricing was found in the verified data.
If you need exact local pricing, contact your Sova representative or check your purchase flow in the app store.
Plans table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Core | £1,200 - £2,000/month (billed annually) | 年間 | Unlimited candidates, live roles, users; pre-built assessments & reports; analytics; ATS integration; onboarding; dedicated CSM |
| Starter | £833/month | 月額 | Basic tier features as cited by third-party sources |
| Sova Plus | £1,667/month | 月額 | Mid-tier features as cited by third-party sources |
| Sova Pro | £2,500/month | 月額 | Top-tier features as cited by third-party sources |
Your consumer rights in South Africa
Statutory protections
South African consumer protection law (the CPA) provides certain rights around fair business practices and delivery of services.
These statutory rights can apply regardless of a provider's stated policy, but how they apply depends on the specific circumstances and evidence of non-compliance.
How this relates to Sova's policies
Sova's Terms of Service do not explicitly include a 14-day cooling-off period or a right-to-refund clause in the published policy.
If you believe your statutory rights under South African law have been breached, consider seeking advice from a consumer protection office or a legal adviser.
Customer experiences
Positive feedback
- Users praise ease of use and a streamlined assessment and recruitment workflow.
- Customer support and responsiveness are commonly cited as strengths.
Negative feedback
- Some users report the user interface could be improved and find reporting or analytics insufficient.
- Complaints include complexity, navigation issues, and gaps in detailed reporting.
Documentation checklist
Before you cancel
- Account email and username used to sign in.
- Billing details and recent invoices or payment receipts.
- Subscription source (web, Google Play, App Store) and purchase confirmation.
If you need data or evidence
- List of content you want copied or exported before deletion.
- Dates of service and any communication with customer support.
- Screenshots of billing or subscription pages if disputing charges.
Common mistakes
Attempting to cancel by email
Many users try to cancel by emailing support. Sova does not accept email cancellation requests, so these attempts can delay closure.
Always cancel via your web account Settings or the store where you purchased the subscription.
Confusing account-level vs store subscriptions
Canceling a web account does not automatically cancel an App Store or Google Play subscription and vice versa.
Check both your Sova web Settings and your app store subscriptions to avoid unexpected renewals.
Comparative recap
Quick feature comparison
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| Core | £1,200 - £2,000/month | 年間 | Large teams needing dedicated onboarding and integrations |
| Starter | £833/month | 月額 | Small teams or basic assessment needs |
| Sova Plus | £1,667/month | 月額 | Growing teams requiring mid-tier features |
| Sova Pro | £2,500/month | 月額 | Enterprise-level requirements and advanced support |
After cancelling
Immediate checks
Confirm cancellation in your Sova account Settings and save any confirmation messages or reference numbers.
If you subscribed via Google Play or the App Store, verify the subscription status in the relevant store account.
Data and follow-up
Request a copy of any lawful content you need within 90 days of cancellation to avoid permanent deletion.
Retain billing records if you plan to dispute charges or rely on consumer protection remedies.
Address
Company location
6 Rover Rd, Rustivia, Germiston, 1401, South Africa
Use this address for postal correspondence; for account actions use the web Settings in your Sova account.